Angelina L

Review of Cerritos Nissan

Staff doesn't seem to be so helpful. Service Advis...

Staff doesn't seem to be so helpful. Service Advisors don't come up and try to see if you need help they wait for you to go to them. Sales nice and knowledgeable

Updated so I decided to try this dealer again since it's my local dealer. Needless to say I was so disappointed after promised a loaner from Tony, he didn't keep his word but changed up saying I needed to have over $300 in customer pay to get one. I honestly was so upset had I known that I would have planned my day differently. I also thought to myself I get better service at my BMW dealer without having to spend a certain amount. When I got my car back it was sticky in the driver's door he told me he'd wash it not to worry about it vacuum in overall well it still lookes the same after my service. The worst experience ever. I rather take a drive then to ever take my car back to Cerritos or even to see Tony such a liar. I hope manage changes something.