IF YOU LIKE SMOKED MEAT AND BACON, AND CAN APPRECI...

IF YOU LIKE SMOKED MEAT AND BACON, AND CAN APPRECIATE A VALET SERVICE THAT PUTS FOOD IN YOUR CAR WITHOUT BEING ASKED, THEN THIS IS THE HOTEL FOR YOU!
Although I would love to give this hotel more than one star, my recent experience at "one of the best hotels in Calgary", was both disappointing, and confusing.
The purpose of my trip was to surprise my wife with a birthday getaway. After reading the reviews on a number of hotels, I liked the ratings and the comments people left regarding their stay here. We checked into the hotel around 8pm Saturday night. Despite there being a valet, I asked where there was parking as the horror stories about these services leave me feeling uneasy. The front desk staff said that there was public parking for $10.00/hour, so the $30 valet seemed like a great deal. We dropped off our car, went to our room - where we stayed until we checked out the following morning. Our car was brought to the front for us, just as valets do, but when we got in, there was a horrendous smell. Sitting on the back seat was a box of take out from their restaurant. We didn't eat at their restaurant and we certainly did not order take out for our car. The box was full of smoked meat, bacon, and I am not sure what else as we were immediately enraged and went back inside. We confusingly showed the hotel staff what we found in our car. To be fair, the staff seemed just as confused as we were. After being interrogated by the staff, with questions like "did you order food and have it delivered to your car?", to which we replied "who even does that?", we came to the conclusion that CLEARLY somebody was in our vehicle who should not have been. We drove to Calgary, so we had to ride in our stinky smoked meat car for 3 hours home. After speaking to the manager, who was less than willing to accommodate our experience, we were told that it wasn't a big deal, as it was just human error. No, it was not human error, because one of your staff intentionally took my car keys for no reason, and took food to my car. There is no documentation of anyone actually asking for food to be left to stagnate in my car during the night. This was a violation of privacy to say the least, and the accusatory staff have not made it any better.

In the end we were told that we would receive some of our hotel charges back, which we have, but the whole experience was mind boggling. More so the excuse after excuse received.
Was it a nice hotel? The room was nice.
Was it worth the hassle of having to get my car cleaned? Absolutely not.
Am I confused on how this is the best hotel in Calgary? Yes
Would I ever return to this hotel? NEVER.
Would I order smoked meat and bacon from their restaurant? HELL NO.