Potential hotel guests BEWARE! THIS HOTEL IS NOT U...

Potential hotel guests BEWARE! THIS HOTEL IS NOT UP TO HILTON STANDARDS FOR SERVICE.

Hotel charged me for a night stay for a night I wasn't there. They also charged me for 2 meals at their restaurant that I didn't eat at and for a movie didn't order for 30.00. When I called the hotel this morning 3/22/18 @ 8:30 EST I spoke with a young fellow on the phone who was very rude and snappy (Kevin). He said that I had made a new reservation to extend my stay. I informed him that, that was not accurate. He said well that is what I show here sir. I said, and I'm telling you once again, that is not accurate. I explained to him that if I make the dispute with my credit card I will surely win the dispute since I will be able to show that I stayed at a different location closer to the airport on the night in question. His response was " if that is what you feel you need to do sir, feel free to do so" ,,,,,,,REALLY? This is how you respond to a Hilton Honors reward member who stays in their hotels 12 nights in 3 months time frame? I am not the guy who gets treated that way. I contacted Hilton directly who is allowing the property management to contact me directly to try and resolve the issue but at this point I am sounding the warning to others. The staff "Kevin" is extremely RUDE and apparently doesn't give a damn about customer service. If you stay here make sure you aren't charged for something you don't receive as you may also be met by rudeness and hostilities as I was. This isn't over with and I WILL get the night in question and all other bogus charges credited back to my credit card one way or another. Bunch of CROOKS!

After much effort on my part, I finally did get this resolved but I still can't and won't give this hotel a good review. The construction going on has obviously been going on since at least October and we are now in the end of March and the construction still isn't complete? And the noise they make in the morning is just over the top. So still my advice is to AVOID THIS HOTEL AT ALL COSTS.