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Ann Smith

4 years ago

This has to be the worst hospital i have EVER been...

This has to be the worst hospital i have EVER been to.

DO NOT GO TO THE PALLIATIVE CARE UNIT

95% of the staff is HORRIBLE!

My mother recently got sick, and had to go to the hospital, come to find out she was in worse shape then what we had thought. We were transferred to the Palliative unit (8th floor). I am unsure what the deal with this unit is. I witnessed none of the staff working together, Nurses chewing out other staff members for whoever knows what. I walked by the nurses station several times, and the nurses were doing nothing. The nurses do nothing, when i would walk by they would be sitting their chatting. Other times when i had walked by the desk nurses talking junk about i believe another employee. HOW UNPROFESSIONAL! The CNA's are unbelievable, out of the whole stay, we had one CNA that actually did her job, and did it well. The rest of the CNA's would come in look around and simply walk out! WALK OUT! didn't ask if we needed anything or even ask if mother needed to be turned. The CNA didn't even check her to make sure she was clean. I seen the CNA about 2 times the whole night shift. I was under the impression this hospital provided remarkable patient care. This unit sure doesn't. The staff is rude, they do not care about the patient, they sure did not care about us while we were their and mother was sickly. Out of all the hospitals this has to be the worse ever hospital.

For the most part of our stay, the staff was rude, dishonest, disrespectful, and down right hateful. They would come into the room look around see nothing was out of place an leave. They simply did not do their job at all. Do they even care about their patients? This unit sure does not create a remarkable patient experience. When we were leaving, the department manager her assistant came around to wish us well and to wish us on our way, or so we thought. They were both withdrawn, and seemed like they did not care at all. It was not even worth our time saying how bad our experience was. The unit as a whole is Pathetic. Their are more crappy employees then their is good ones.

I WOULD NOT RECOMMEND THIS UNIT EVEN IF IT WAS A LAST RESORT! Go to Baptist. They actually care about their patients!

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