Clean facilities and rooms. Breakfast is good. Ho...

Clean facilities and rooms. Breakfast is good. However, front desk wouldn't answer phone when I called from room and when I went down to talk to them in person they were at the desk doing nothing and talking with a friend. That's all good but customer service first. And when I asked them to bring items needed to the room, they never showed. That needs some work. Customer service is the most important and although the hotel is nice and all to me that doesn't mean as much. I give it 4 stats because of the facilities. I give it 2 stars for front desk service.