N Henry

Review of Hilton Hotel Fort Worth

I attended a fundraiser luncheon for a local non-p...

I attended a fundraiser luncheon for a local non-profit. I've attended many luncheons and conferences at various venues locally and nationally and I honestly can say this was the worst experience. Starting with the temperature; it was warm in the lobby and as we moved to the open area upstairs for appetizers it became even warmer. This was only the beginning. When the actual luncheon began the staff hadn't completed the table setup so we were standing in the hall while they pulled out tables. Still not the bad part. So here it is, the entire luncheon the wait staff made every noise possible while entering and exiting the kitchen. From dropping individual plates to entire trays. Clanging plates and glasses as they served guests. And talking to each other the entire time. Several times during the lunch the wait staff talked to each other at the back of the room not concerned that they were being loud and disruptive. I was extremely shocked by the poor service and wonder if it was purposeful. If your planning an event do not use this Hilton!