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Neha Batra

3 years ago

Stayed here for one night only but all I can say i...

Stayed here for one night only but all I can say is WOW! We had a seamless check-in with about 3 staff helping us unload our luggage. I have to make a special mention of Kat with reservations! During our phone conversation I suggested to her that me and my husband were to celebrate our 60 day wedding anniversary during this trip! She had a personalized welcome note congratulating us for the same. She also assisted me last minute in getting a few pictures of us printed and displayed in the room! Perfect is the only word i can think of when I recollect our mini getaway! Breakfast was fresh and served with great attention!
P.S If this review gets to Kat's manager, she deserves a raise/ promotion for going above and beyond with her personal touch!

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