Worst service experience... After so many premiums...

Worst service experience... After so many premiums they were deducting from my account. Had a car accident in 2016 till now I received no claims from this company, they didn't pay the panel shop where my car was fixed. I had to pay R18 000 out of my pocket, even worst they asked me for an excess of R6000 which I payed hoping my car will be fixed at their expense.... Afterwards I was told the company was liquidated... So now I am not sure if the company still exist... And I am still waiting for their responses because since then I got emails stating they are working on fixing their issues and will payback the customers/clients... I will not e recommend this company to anyone