Checked with Cranial remolding Dept twice to make ...

Checked with Cranial remolding Dept twice to make sure they took my insurance and I was told both times that they did. I made a two hour trip with my 6 month old twins just to be told that they didn t take my insurance and I would have to pay $6000 out of pocket. When mentioned that I had already submitted my insurance information to the department and was told it would be covered, they told me that they tell everyone that- his words come one, come all mentality. If I didn t have to spend 4 hours on the road with infants, this probably wouldn't have been a huge deal. Staff is full of incompetent people being extremely inconsiderate. I called Level 4 and they
took my babies in right away- verified insurance and we were on our way. Just FYI- HMO is not accepted at UT HEALTH SA! Don t fall for their scam.