stephen lee

Review of TROPICAL FORD, INC

I will take a bus before I ever buy from this deal...

I will take a bus before I ever buy from this dealership again. Everything is fine and well when they are trying to sell you a car, but as soon as you drive the car off the lot, they will not return your calls act as if you don't exist.

Their service department is atrocious. They will tell you that you can have your car back in 2 days, and finally a week later, you might get it back. We had service done on the convertible top, and when they were installing it, they broke it. So they had our car for another week.

I will drive halfway across town to another dealership service department if I ever need service again. if you are considering going to this dealership, you would be better served going to any other Ford dealership in town. There are a dozen Ford dealerships in the area. Do not pick this one. (This is a revised review, posted after I was unfortunate enough to have need of their service department.)