suzie masterson

Review of Novant Health - FOrsyth Medica...

There is a lack of communication on 6th floor Medi...

There is a lack of communication on 6th floor Medical Select Hospital, which I am told is its own hospital. Report is given orally best I can tell from listening to many while my friends was here. I had "doctors' ask me what meds my friend was on. Seriously? I am a visitor you are a doctor you should know. Some people seemed to be unaware that he had a large bedsore on his tail bone. Some staff unaware that he had a liver drain..
when a plastic wrapped medical accessory is knocked in the floor and thrown back up on the counter area I know that a gloved hand will touch it and use it presuming it is 'clean'. Maybe a wall poster to remind staff of what to do in this case. His last day before moving to palliative care a top quality butterfly bandage is used on his bedsore. Why not before now? The afternoon my friend agreed to go to palliative care the palliative care doctor promised him good pain medicine. He was not given the good pain medicine. I told the doctor that. I stayed with my friend as he was weeping with pain that afternoon and nite. All he was given was tylenol.
I told the doctor that the next day. The doctor showed me the order for fentanyl. He said he would look into it. The RN could not find the order.
When a patient has stiff arthritic hands, please open their straws, leave the call wand where they can reach it not on a bed table.
And by all means stay with anyone you can who has to stay in the hospital , especially the elderly and those who have no one to stay with them. There were two cna's that showed care, with tender words of comfort, one knew how to swab out his mouth, i had not seen that done on any floor at novant. I am forever grateful for their care.