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Frances Hollander

3 years ago

The front desk staff was nice. The bathroom in our...

The front desk staff was nice. The bathroom in our suite was clean but, the rest of the suite needed to be cleaned/ vacuumed. I mentioned to the hotel about the food on the kitchen floor ( from a previous guest), which was a full Oreo cookie and I mentioned the curtain in the bedroom which was hanging from one hook and the living room TV which had "no signal". I didn't mention about the food under the sofa or the food on the bedroom floor - Goldfish crackers, I wanted to see what the hotel would do. All the food on the floor and rugs we're from a previous guest. The hotel fixed/hung the bedroom curtain and removed the food from only the kitchen floor. Not what I was expecting from a Hilton/Homewood Suites. The TV in the living room didn't work during our stay. My son and I left this hotel early and went to a different Hilton hotel which was clean.

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