David Rossall

Review of Melia Las Americas Golf Resort...

This is My 3rd time at Melia and the reason for tw...

This is My 3rd time at Melia and the reason for two stars is mainly because of the service.
I flew on Sunwing and basically that's when our holiday started to go down hill . Our flight was put pack 8 hours and so we didn't get to our hotel until 4:30 in the morning .... Once arrived at the hotel at check - in , it seemed that it was our fault we didn't arrive on time and it didn't seem to matter that we were repeat customers. Our room was not an upgrade but oh my god at least clean the bathtubs , definitely needs updating.The service is lacking , trying to get coffee for breakfast was a challenge .. last year we would get service on the beach this year they would close the beach restaurant because of so called windy day, I golfed in that wind and it wasn't bad at all, definitely staffing issues. Our Sunwing rep did not tell us the truth on an excursion wouldn't show us a price list and found out people paid different prices at the excursion. I love the golf course and they are doing a great job fixing it up especially the sand traps. Not sure if we will return definitely not with Sunwing