Camille Woodard

Review of Novant Health - FOrsyth Medica...

THIS RATING IS FOR THE ER DEPARTMENT. IF I COULD R...

THIS RATING IS FOR THE ER DEPARTMENT. IF I COULD RATE A 0 I ABSOLUTELY WOULD! MY HUSBAND HAD TO GO THERE UNFORTUNATELY DUE TO COMPLICATIONS FROM HIS KIDNEY STONE SURGERY AND IT BEING AFTER HOURS. A CAT SCAN WAS PERFORMED AND THE PA'S CONCLUSION WAS CONSTIPATION AND A MILD INFECTION OF HIS URETER. SURELY THERE WAS A UROLOGIST ON CALL THAT NIGHT AND HE NEVER STEPPED FOOT THROUGH THE DOOR. I MIGHT COULD UNDERSTAND SEEING STRICTLY A PA IF THE ER WAS PACKED FULL BUT THIS WAS ABSOLUTELY NOT THE CASE WHATSOEVER. KNOWING A PATIENT HAD JUST HAD SURGERY SHOUKD HAVE BEEN REASON ENOUGH TO SEE A UROLOGIST, NOT A PA. WHILE THE NURSES SAT AT THEIR STATIONS AND LOUDLY CHATTED IT UP ABOUT THEIR UPCOMING PLANS AND OTHER MESS TALK WE SAT AND SAT HAVING TO LISTEN TO IT FOR THE 4.5 HOURS WE WERE THERE. WE HAD TO CALL THE NURSE IN TO LET HER KNOW HIS IV WAS DONE, SHE NEVER REGULARLY CHECKED UP ON HIM. AFTER 4.5 HOURS OF LISTENING TO THAT WE WERE READY TO LEAVE. IN CONCLUSION, OUR UROLOGIST LOOKED OVER THE CAT SCAN THE VERY NEXT MORNING AND CONCLUDED THAT MY HUSBAND WAS SUFFERING FROM HYDRONEPHROSIS WHICH IS EXTREMELY PAINFUL AND VERY DANGEROUS IF LEFT UNTREATED. ALTHOUGH HE DID HAVE MILD CONSTIPATION THAT WAS NOT MY HUSBAND'S MAIN ISSUE, NOR DID HE HAVE AN INFECTION. JUST MAYBE HAD A UROLOGIST TAKEN THE TIME TO COME IN OR LOOK AT THE SCAN THIS COULD HAVE BEEN DETECTED OR AT LEAST I HOPE IT WOULD HAVE. THE NURSES BEHAVIOR AND OURS IN PARTICULAR WAS VERY CADDY, HUMMING OUT LOUD IN THE ROOM WHILE MY HUSBAND WAS IN EXTREME PAIN. THANKFULLY, WE WERE ABLE TO GO TO MEDICAL PARK WHERE MY HUSBAND HAD TO HAVE ANOTHER SURGERY TO FIX THIS SEVERE ISSUE.
THEIR CARE IS TOP NOTCH AS ARE THEIR NURSES.
AS SOMEONE WHO HAS WORKED IN THE HEALTHCARE FIELD I CAN TELL YOU IT WAS ONE OF THE MOST UNPROFESSIONAL AND UNETHICAL PLACES I HAVE EVER ENCOUNTERED AND I WILL NEVER GO BACK TO THIS ER DEPARTMENT.
FROM HERE OUT I WILL TAKE MY FAMILY TO BAPTIST WHERE THEY CAN AND WOULD SEE AN ACTUAL MD THAT KNOWS WHAT THE HELL IS REALLY GOING ON! FO THINK IM HOING TO HAVE TO PAY FOR THAT KIND OF TREATMENT IS DISGRACEFUL.
WE PAY WAY TOO MUCH MONEY FOR GOOD INSURANCE TO HAVE TO PUT UP WITH THIS KIND OF INSANITY.
IT'S NO WONDER THEIR RATING IS SO LOW AND IF THEY DON'T SOON WAKE UP AND READ PATIENTS COMMENTS AND MAKE CRITICAL AND VERY NECESSARY CHANGES THEY WILL BE NO LONGER, AS WELL THEY SHOULDN'T!
I'M OUTRAGED!!! GET IT TOGETHER IN YOUR ER NOVANT!!! PATHETIC!!!