We bought a car from Green for our 16 yo son. It's...

We bought a car from Green for our 16 yo son. It's his 1st car and we were hoping for a great experience like we had when we bought a car from a different local dealership for our older son.
- Unfortunately, one of the technicians lost the key and key fob for the car we were interested in. They had a new key cut but initially refused to replace the key fob. Even going as far to say that this was not standard equipment with the car (it is!) and then claiming that when they got the car originally it only came with the one key and no key fob (doubtful).
- The kid loved the car and we decided to buy it anyway rather than go through the hassle of finding another at a different dealership and starting over. The general manager, Ashley, also decided they would cover the cost of replacing the key fob. Great!!
- Then the very next day after bringing the car home we got a call that a key and key fob were there for this car. And mysteriously the key fob didn't even need to be programmed. LOL!!!!! Apparently they found the lost key and key fob.
**tl, dr - We very much like our salesperson, Arthur Pennell. He's a 5/5. But this particular Green dealership needs to work desperately on their communication and honesty.The end result was positive - the keys and key fob they lost were found and we got them. But the BS and lies we endured are inexcusable.