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Steve Wallace

3 years ago

This hospital paid no attention to critical inform...

This hospital paid no attention to critical information in my aunt's medical records. I notified Novant Forsyth in writing that my aunt was in Hospice, and no procedures were to be performed without Hospice pre-approval. When she was later transported for a fall, and all kinds of unnecessary and unauthorized procedures performed. All insurance (Medicare and BCBS) refused payment to Forsyth, and five months after I notified Forsyth of her death, I get a bill for balance due ! What an insensitive insult ! This post is just the beginning of my complaints. Joint Commission is next.

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