We bought a weekend for my in-laws that was suppos...

We bought a weekend for my in-laws that was supposed to be for their 30th anniversary. Understanding that the pandemic has caused some pain here, we tried reschedule for another weekend that would have mirrored the same days of the week. The hotel was going to upcharge for this a significant amount to even move the weekend by a couple of days. The hotel had bare essentials open when they stayed yet OMNI still charged top dollar for the room. In addition to all of this, the hotel did not tell us that they needed a credit card authorization form signed to pay for the remainder of my in-laws stay and instead charged them and not my card (after I explicitly called several times to confirm it was a gift for their anniversary). I've boasted about the Washington Hotel for a long time but now after this I can honestly say it will be a while until I even think about going back. OMNI is not a good hotel management company and has brought down that hotel in a very significant way.