Jennifer Ingalls Review of DoubleTree Hotel Aurora
I would never stay at this hotel again. They say t...
I would never stay at this hotel again. They say the linen on the bed gets changed every 3 days, I checked in on Monday and checked out on Friday without the sheets being changed. How do I know the sheets weren't changed? I got chocolate on the sheet from the cookie they give you when you check in, the same chocolate was on the sheet until I checked out. The night stand had a big chunk taken out of the corner, the mirror in the bathroom had paint chipped off, in large chunks. The hook in the bathroom to hang towels was out of the wall. The shower head had a gaping hole next to it. Outlets were severely crooked. The plug next to the coffee maker pushed in to the wall, the coffee maker never worked. I am convinced that the housekeepers never cleaned, the same 2 visible pubic hairs have been present in the back wall of the shower since I checked in. The shower curtain has brown stains on it, the wall paper near the toilet has mystery brown stains. The closet mirrored door has a mystery slick, clear substance on it, since check in.
If the company that I work for hadn't paid for my stay all week, I would have left and checked in to another hotel.
It feels like whoever is in charge has given up. Most of these things are easily fixable but it doesn't seem like there is much quality control.
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