Keith Robertson Review of AAA Auto Club South/AAA SignaT...
On our return trip from vacation, we experienced c...
On our return trip from vacation, we experienced car trouble 31 miles west of Richmond, VA. We called AAA and our car was towed to the AAA Car Care Center on W. Broad St. The manager of the facility, Michael A. Hart, met us when we arrived and said they would check our car and let us know what was wrong. After several diagnostic test, he informed us there may be an engine problem and he would not be able to repair the vehicle on Sunday. We then tried to secure a rental car and was unable to find one near the center. He then informed us he would allow one of his workers to take us to the airport so we could get a car and make it home from our vacation. Mr. Hart went way beyond what I had expected from a service center that was open on Sunday to make sure we could find suitable transportation. I highly recommend if anyone in the Richmond area needs any car repairs and would like to deal with a fair and honest repair shop, they should contact Michael A. Hart at the AAA Car Care Center on W. Broad St. I will forever be grateful to Mr. Hart for him going above and beyond what he could have done on Sunday. Thank you so much. AAA should be proud to have someone of Mr. Hart's integrity and honesty working for them.
Comments: