Shubham

Review of Holiday Inn Express Rotterdam ...

The room is pleasantly and surprisingly great for ...

The room is pleasantly and surprisingly great for the price we paid, the location was perfect as well. But given the experience we had with one of the receptionists its improbable we can give this hotel a high rating or recommend to anyone. The lady (blonde haired) at the reception at the time of check in was extremely rude and matter-of-fact in indicating that we cannot check in at 13:-00 as the check-in is at 15:00 hours. We were totally fine with a later check in and would have anyways dropped our bags and left for a lunch outside mind it the hotel does not have any food options on-premise. She did not even help us with the city map that we asked for to figure things out. Just gave us a black and white copy and said "here it is". The rooms have very poor noise insulation so mind it if you have crying babies or party-people next door. Apart from these issues a fine hotel!