Login or sign up
For business

Wegmans

4.5· 1,203 reviews
Average ratingExcellent
4.5/ 5

Based on 1,203 reviews

580%
416%
32%
20%
12%
Ask AI

What reviewers say about Wegmans

Generated with AI from 1,203 reviews on Trustburn · updated yesterday

Customers generally speak very positively about Wegmans, with most describing it as a great place to shop where they end up buying much more than planned, and many praise the friendly staff, though some note it is not available everywhere they would like.
What does Wegmans do?

Wegmans is a grocery store and online shopping service that lets customers browse items with prices and build a shopping list through wegmans.com. It also offers prepared food options like subs and pizza based on customer mentions.

What are the most common complaints about Wegmans?

Based on the critical reviewers, the most common complaints are about rude or unhelpful employees, poor food quality (especially pizza), overpriced or low-quality produce, and slow service at the sub counter.

AI-generated from reviews on this page. Verify anything important with the company directly.

Ann Ives
Reviews 1

I always love going to Wegmans. The store is always clean, smells good like baking bread, and the associates are always friendly and very helpful. It's the best supermarket in Rochester. So much care has gone into making the experience one of a kind, enjoyable, and rich. There are so many good foods on display as well, new items that come in each week, and I feel that I can find whatever I need here. It's even just a great place to stop by and grab a snack, a meal, or drink. They have their own specialty burger bar, a deli, bakery, pizza, soups, salads, custom subs and things, anything I could want.

Stephani Michelle
Reviews 1

This Wegmans is also one of my favorite locations.
Customer Service is always amazing here.

Their bakery department has tons of different selections... you will definitely find something to your liking.

The store all together is always very well kept and cleanly.

Michael Talton
Reviews 1

Wegmans Shopping Market is,Beautiful inside and out.I really like the custoner service incthis store and each and every Employee I've run into has been courteous,respectful,professional and Helpful.I think everyone frm Rochester ny, and visitors frm oyher cities/states should atleast visit this Beautiful/Affordable Market...Hot food served fresh Daily and cold subs made Fresh Daily-2020!!

Andrew Buckley
Reviews 1

Absolutely fantastic! I only went in to get a sub sandwich, I ordered mine, the employee made it, and I said to him, "oops, I forgot the wife's sandwich ", no problem SIR, his immediate response. I told him what it was and again, made it with a smile, and commented, "this is one sandwich you dont want to forget"!! YES, I KNOW !!, my reply as we both chuckled... and my friend standing behind me says, " I thought the two wives were going to split one", opps, forgot about that fact... Soooo, again I say to the sandwich maker. " you can shoot me now, or later",... I need one more sandwich,please,... same as you just did, exactly! AND HE DID IT WITH A HUGE SMILE!!! I think that has to be one of my best experiences at a sandwich bar. That gentlemen (the sandwich maker) did everything he could to make me a happy customer, and it worked. (Sorry, I dont have his name, but it was the store at Howard & Spencerport Rd's, and at appx. 1750hrs, 3Aug2020. Please recognize him and kudos to him, for a job well done.
HE IS TRULY A GREAT ASSET TO YOUR COMPANY !

Terry Russell
Reviews 1

This is my favorite Wegmans.Cashiers especially offer best customer service u can get.I have gotten recipes and ideas from employees.Also had limited funds and needed a floral arrangement for a viewing.Woman that created it while sticking in my budget did an outstanding job.

Dylan Hoyt
Reviews 1

This place is my everyday place. I never have bad visits and everyone is nice and helpful. Almost know all the cashier's by name after midnight lol! ( yeah I'm that guy) I will also state that it does make me feel safe to have a security/police presence there anytime after midnight.

News

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About Wegmans

Get great meal help and so much more at wegmans.com. Browse thousands of items with prices and create your shopping list with our online builder.

Wegmans is a leading supermarket chain that has been serving customers for over a century. With its headquarters in Rochester, New York, the company has expanded to over 100 locations across the United States. Wegmans is known for its commitment to providing high-quality products and exceptional customer service.

One of the key features of Wegmans is its online platform, wegmans.com. This website offers customers a convenient way to browse thousands of items with prices and create their shopping list with an online builder. Whether you're looking for fresh produce, meat, dairy products or household essentials, you can find it all on wegmans.com.

In addition to offering a wide range of products at competitive prices, Wegmans also provides great meal help. The website features hundreds of recipes that are easy to follow and use ingredients that are readily available at your local Wegmans store. You can search for recipes by category or ingredient and even save your favorite ones for future reference.

Wegmans also offers catering services for special events such as weddings, corporate meetings or family gatherings. Their team of experienced chefs will work with you to create a customized menu that meets your specific needs and budget.

Another unique feature of Wegmans is their commitment to sustainability and social responsibility. The company has implemented various initiatives aimed at reducing waste and promoting environmental conservation. For example, they have installed solar panels on some stores' rooftops which generate clean energy while reducing carbon emissions.

Wegmans also supports local communities through various charitable programs such as food donations and volunteer work. They have partnered with organizations such as Feeding America and Meals on Wheels to help fight hunger in America.

Overall, Wegmans is more than just a supermarket chain; it's a brand that stands for quality products, exceptional customer service, sustainability and social responsibility. Whether you're shopping in-store or online at wegmans.com., you can expect nothing but the best from this reputable company!

Address
1500 brooks avenue
Categories
Retail