Totally waste of time money and effect with this c...

Totally waste of time money and effect with this company. Vokera boilers are the worst ever. I called them to get an engineer visit for a 4 year old boiler, Got sold a service plan instead as it seemed more cost effective, 3 days later still no call from the engineer to come fix our boiler as we was without heating or hot water , during the 3 days waiting I called them 8 times and each time they said, we re really sorry do you mind holding and we ll call the engineer, and 7 times they came back to say sorry he s not answering the phone, but we ve left a message and will contact you soon. By the 3rd day I called back and again same story so told them where to shove their plan and their cheap and nasty boiler and instructed my own engineer to install a new Vaillant system. Now never been happier!!!! AVOID AVOID AVOID VOKERA at all costs. Better off spending that bit extra and get yourself a decent boiler.