Unprofessional and not serious ...don't get a Voke...

Unprofessional and not serious ...don't get a Vokera Boiler ..they have no engineers available for a quick service if you need and the customer service is very rude..they arranged an appointment for the following week to repair my boiler and nobody turned up ...then they arranged another appointment for the following week and then the following week so I have been for 3 weeks with no heating and hot water and at the end I decided to replace my boiler and get a Vaillant ( Vaillant or Worcester good boilers , quick customer service and repairs) ...it was a nightmare...very rude customer service ...