Unitil Corporation

1 · 13 reviews
A
Adam Fahim
Reviews 1
2020-12-13 06:52

I am trying to be as objective as possible, and I ...

I am trying to be as objective as possible, and I have no problem paying for utilities but this company is completely disorganized, unprofessional and will take any chance to nickel and dime you.. seriously BEWARE! We are a small business and moved into a new location, not only did they try to bill ...

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T
Tam Tam
Reviews 1
2020-10-25 08:28

Set an appointment for someone to come by and read...

Set an appointment for someone to come by and read the meter. No one showed up but customer care claiming someone stood outside building with handheld machine and use it to figured out everything was normal with their meter. What a joke. Too lazy to do their job.

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B
Bill Graham
Reviews 1
2020-09-16 15:44

Ha Ha Ha who put 5 stars? Must be from an employee...

Ha Ha Ha who put 5 stars? Must be from an employee because their work environment is so relaxed. They offered me a 4 hour window to turn the gas on. Will not call ahead so someone can meet them there. When I asked, who is the customer? he laughed and said that's the way it is. But at least my call ...

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R
Robin Harris
Reviews 1
2020-07-26 02:46

Horribly inflexible with availability to close out...

Horribly inflexible with availability to close out an account. Refused to move an appointment back by 1 hour to make it fit my schedule. I understand emergencies happen but seriously? Maybe hire some more workers? I wouldn t be surprised if they didn t pay enough to attract new employees... Would gi...

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M
Monique M.
Reviews 1
2020-03-16 01:22

This company is unbelievable! I moved out of state...

This company is unbelievable! I moved out of state and gave them the cut off date. They charged me the full cycle amount instead because, get this, their "technician couldn't read the meter because of an overgrown bush". Really? You've had zero problem reading in the past and that bush has never bee...

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V
Valerie Wayne
Reviews 1
2020-03-09 02:50

Worse utility company ever, and I have lived in nu...

Worse utility company ever, and I have lived in numerous states so I have something to compare it to! I have not received a bill for over a year now--not online nor in the mail, and I've called numerous times which brings me to customer service. When I told them I have not received a bill, they im...

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