TSC>Direct

3.7 · 319 reviews
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Christopher Beekmans
Reviews 1
2020-10-28 19:20

No good! Very long processing for claims. Rude cla...

No good! Very long processing for claims. Rude claims supervisor! They act as if by fulfilling my claim they're doing me a favor! I'll be leaving this terrible insurance company very soon! Looks as if all their staff are young kids. As you walk into the main office 575 Jericho turnpike... All the st...

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Jdr Ramos
Reviews 1
2020-10-27 10:08

this company took my money and then tell me that m...

this company took my money and then tell me that my mile dont match my location i live i queens and i drive for pleasure and take the train to work since it so hard to find parking in the city so for that reason now they send me a notice of cancellation i was fine with geico for 11 years never had ...

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X K
Reviews 1
2020-10-27 06:03

I had been with GEICO for a combined 20 years plus...

I had been with GEICO for a combined 20 years plus. Last week was speaking with a friend and the topic of car insurance came up. I found out he was paying less than half of my premium. We are same age, I have no moving violations/DWI/accidents on my record. I called GEICO and asked why my premium wa...

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Ronald Chironna
Reviews 1
2020-10-23 03:17

I was hit from behind in a car accident. After try...

I was hit from behind in a car accident. After trying unsuccessfully to get a claim paid through the insurance company of the person who hit me, TSC took over, paid me for the claim, and is now going after that other insurance company to pay them and make up for my deductible. They will also supply ...

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Joanne Van Vranken
Reviews 1
2020-10-20 09:09

Was sent a low ball quote by mail, when I called t...

Was sent a low ball quote by mail, when I called to follow-up they told me they wouldn't insure me. Asked me to revisit in four months. In four months, you're not going to be the insurance company I request a quote from. Very shady with the low ball quote.

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Edwin Casiano
Reviews 1
2020-10-18 10:39

Got a quote and they asked so many personal questi...

Got a quote and they asked so many personal questions. It felt like I was applying for a house loan. And in top of that the insurance was for my daughter who gos to clllage. They called me back and said they couldn't approve my daughter for auto insurance because she doesn't meet the driving distanc...

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Rob Forte
Reviews 1
2020-10-18 08:07

Why do you not have (minus) star rating??? This is...

Why do you not have (minus) star rating??? This is the WORST insurance company. Sent me a quote in the mail...I called them...
Had to answer questions which in my opinion have NOTHING to do with car insurance...fair enough I guess. So after one hour, yup one hour! on the phone, they come back and ...

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Sara Iannaccone
Reviews 1
2020-10-17 15:28

I gave a five star rating because Chris was very p...

I gave a five star rating because Chris was very professional and helpful. He gave me an affordable great rate. He asked me questions concerning my policy to find me a better rate. So far I am a satisfied customer. As long as they continue to to so, I will stay with them for a long time. Thank you C...

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Konstantin Golovkin
Reviews 1
2020-10-13 03:04

do not waste your time making this insurance. I p...

do not waste your time making this insurance. I paid for a year of insurance, but after a few months they sent mail where they need more information. I did it on the mail and online! after they sent me a mail where my Insurance is canceled. I there are no accidents and tickets for my entire expe...

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Janette Hale
Reviews 1
2020-10-09 21:32

In September 2018 i signed up TSC Insurance compan...

In September 2018 i signed up TSC Insurance company. I explained i had a open claim with my previous insurance company for vandalism to my car. That my previous insurance company excepted the claim and are going to fix my car. TSC Insurance said that's not a problem and i was approved.After signing ...

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Nancy Duncan
Reviews 1
2020-09-28 23:36

I was a loyal customer for over 10 years. never pu...

I was a loyal customer for over 10 years. never put in a claim, never paid a bill late and have great credit. then one day they just dropped me for no reason. I asked them and gave some ridiculous reason about milage. I'm still baffled! And I referred so many people to them over those years.

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TheLash Queen
Reviews 1
2020-09-18 22:16

HIGHLY UNPROFESSIONAL! I told them I was no longer...

HIGHLY UNPROFESSIONAL! I told them I was no longer interested after doing my own research on them and seeing they have been scamming people and canceling their insurance after a month! They continued to call me I had to block their number and they started calling me PRIVATE I never really leave re...

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Jeetendra Harnarain
Reviews 1
2020-09-17 23:10

This company keeps requesting additional info they...

This company keeps requesting additional info they are difficult to deal with especially on being intrusive with requesting info on others just because they live in the same building but on the positive it's the cheapest I've found but was told Country Wide is cheaper if they keep giving me hard tim...

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Sonya Moore
Reviews 1
2020-09-16 18:12

I truly appreciate the hospitality that is shown b...

I truly appreciate the hospitality that is shown by the staff at TSC Direct. There was never a time my questions weren't answered or my problem resolved. New York City insurance companies are everywhere, but TSC shows what quality of service looks like.

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Weavd NY
Reviews 1
2020-09-13 06:18

TSC Direct Auto insurance is a scam, a horrible co...

TSC Direct Auto insurance is a scam, a horrible company. I have ten years of great driving record, never had a ticket, work for the city of NY, very good credit and they tried to increase my rate with a $700.00 two months into the insurance. They requested that i fill the same application that i ha...

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Patrick
Reviews 1
2020-09-12 07:22

TSC is a great company, and they do a great job wi...

TSC is a great company, and they do a great job with customer service. I just wish they were a little more robust online. I would like to be able to view/make payments online, make coverage changes, quote other kinds of insurance, etc.

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Apollonia Q
Reviews 1
2020-09-11 04:36

Today I applied and had the pleasure of speaking t...

Today I applied and had the pleasure of speaking to Renee who is, in my opinion, the best customer service rep I ve ever come across! Renee was nice, knowledgeable and very informative. She let me know everything upfront so I won t have any surprise fees in the future! I know it s only the first day...

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Tony Ho
Reviews 1
2020-09-05 08:13

Interesting company. I just tried to apply and it ...

Interesting company. I just tried to apply and it was declined. Clean records for the last 8 years. I was just told that I had excessive mileage (4000 miles per year). That's fine, I am still with Geico and USAA. If any information changes in the last 6 months, you have to wait another 6 months to a...

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Max Power
Reviews 1
2020-09-03 08:15

RUN FROM THESE SHYSTERS!!

RUN FROM THESE SHYSTERS!!

NOTICE HOW ALL THE POSITIVE REVIEWS ARE FROM "A Google User" and all the negative reviews are from real users.

I totally agree with other real reviewers you will need a secretary to complete all their paperwork and arbitrary requests. It took me 2 weeks!

I also had...

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Google User
Reviews 1
2020-09-03 00:32

Since joining with the company I can tell the trut...

Since joining with the company I can tell the truth the customer service has been the best. Even when I don't like something said, they still give good service and they know the business. They make me understand and they are very patience me. It makes me feel like they care.

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Ed Redlus
Reviews 1
2020-09-01 18:45

I contacted my auto insurance company, TSC, after ...

I contacted my auto insurance company, TSC, after some kicked-up road debris put a small crack in my windshield. There is full glass coverage on my policy. The TSC representative suggested a national auto glass repair/replace business that is aligned with TSC coverage limit. I initially had been co...

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Greg Lambert
Reviews 1
2020-08-25 14:22

If you would like to hire a secretary to file all ...

If you would like to hire a secretary to file all the paperwork this company requires you would still not save a dime by using them. I filled out their lengthy application online, received my quote, then called the next morning to start the policy. When they answered the phone I was told that none o...

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Jon Logan
Reviews 1
2020-08-23 14:00

This company will not return your phone call. They...

This company will not return your phone call. They have huge marketing that will make you believe they put their clients first. However nothing is further from the truth. The adjusters and contractors they use come to your house and do not spend quality time reviewing damages to your property. The a...

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Dre Rox Beatz
Reviews 1
2020-08-23 03:53

They decided not to renew my annual insurance beca...

They decided not to renew my annual insurance because my wife changed employment that's only a 30 minute commute from home. Her original commute was over an hour from home when we initially applied and got approved for this insurance. Google maps and MapQuest both show my wife's new employement loca...

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Becky G
Reviews 1
2020-08-23 03:29

I am very pleased with the person who handled my c...

I am very pleased with the person who handled my call today. She was very informative and professional. I felt quite comfortable as well as satisfied with the low rates they offer. Thank you TSC. I will be telling my friends and family about you.

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Jim P.
Reviews 1
2020-08-20 05:44

I have 2 children with disabilities, and a very lo...

I have 2 children with disabilities, and a very low income, A car with car insurance is vital in my household and had it not been for the lowest price insurance of TSC, my life would have been impossible, and I would not be able to afford car insurance.

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Nora Lo
Reviews 1
2020-08-13 02:47

Avoid the time lost and headaches dealing with the...

Avoid the time lost and headaches dealing with them. They lure you in , then only to throw you away. They have a horrible process of determining whether they want to insure an individual for car insurance. I had switched hoping to lower my insurance cost. I took time and answered all their qu...

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alice cohen
Reviews 1
2020-08-12 18:46

From the moment that I called in to TSC direct and...

From the moment that I called in to TSC direct and told the young lady I was involved in an accident I was made sure
that as long as I was okay. She was there to help me go through the process of what to do with paperwork etc. I would say she really calmed me. Also a nice gentleman followed th...

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kerrie Matnick
Reviews 1
2020-08-11 12:31

TERRIBLE insurance!! Literally the worst experienc...

TERRIBLE insurance!! Literally the worst experience of my life. After these people wanted every single document related to my vehicles the said the could not insure me! I never do bad goggle reviews but someone really needs to be warned about this company! STAY AWAY

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Roman Kharkov
Reviews 1
2020-08-11 10:35

Horrible insurance company. Horrible customer serv...

Horrible insurance company. Horrible customer service.
I received the offer by mail from this company and they offered an auto insurance.It was kind of a good deal and since my current auto policy with another company was going to expired very soon I decided to change a company. I picked my coverag...

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Nihal Dissanayake
Reviews 1
2020-08-10 23:58

Claim was paid fairly. They have no service on wee...

Claim was paid fairly. They have no service on weekends. I called on a Saturday and left info with an answering service Got a call back on Monday. My vehicle was seen by an adjuster on following Monday, after 9 days reporting the accident Wish it was sooner. I have been their customer for 25 year...

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Lee Ann Ramos
Reviews 1
2020-08-09 02:30

They want to know everything about you including l...

They want to know everything about you including last time you went to bathroom. Then they decided because a family member lives in the same building but different apartment they can t insure you. But if you want to put that person on they say they can t because they don t live with you. And when I ...

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katherin Aronov
Reviews 1
2020-08-07 13:49

Very unprofessional when I request my quote they ...

Very unprofessional when I request my quote they say I need to pay certain amount at month I found very reasonable but after one month they send me a letter on a Friday saying they give me till Monday to send proof that I was insurance at least 2 years in the other company if I dont send that by th...

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Abul Hashem
Reviews 1
2020-08-06 11:26

This is not a reliable insurance company. They dro...

This is not a reliable insurance company. They drop anyone for no reasons whether your a good driver or bad driver. They give you cheap auto quote just to get your attention and start harrasing after you start the policy.They ask you unnecessary personal questions and about other people that lives w...

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Slava Ratkevich
Reviews 1
2020-08-05 20:02

KEEP AWAY FROM TSC Direct!!!

KEEP AWAY FROM TSC Direct!!!
I switched to TSC from GEICO to save about 30% on car insurance. I provided all information they requested to set up the policy. Two months later my policy was CANCELLED by their underwriting department because my wife has a learner's permit. Now if I get back to GEICO ...

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Alethea
Reviews 1
2020-08-05 16:12

I m a customer For about four years I m very happy...

I m a customer For about four years I m very happy. I ve never made a claim until now everybody was very friendly and personable. The process was super easy. I left Geico and came to this company and so glad I did because I saved so much money. And I ve recommended this company to quite a few of my ...

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MOHAMMAD MONDAL
Reviews 1
2020-08-05 02:22

Dear customer ,

Dear customer ,
Don't waste your time ;this is a fully scam . They have been denying me with very funny reasons . I have already spent too much time . I request all of you try to keep distance from this scam company.

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Figaro Junior
Reviews 1
2020-08-02 22:23

FYI I had TSC Direct many years ago left them and ...

FYI I had TSC Direct many years ago left them and went to Allstate just for better price. Anyways called them today was rejected because I drive 12 miles a day one way to work. This insurance company is good for someone who puts there car in a parking garage and uses it as a classic vehicle. More...

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