Tom Raper rv

4.2 · 570 reviews
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Sharon Goddard
Reviews 1
2020-09-28 04:40

DO NOT BUY FROM TOM RAPER!!!

DO NOT BUY FROM TOM RAPER!!!
We have been camping for over 35 yrs. This is our 3rd new camper in that time frame. In Jan 2015 we bought a 2015 Rockwood Ultra Lite from Tom Raper in Richmond . We love the floor plan & the quality. We had a great salesman, John Hancock but things went down hill from...

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hank wurth
Reviews 1
2020-09-28 03:36

We are anticipating purchasing a Class C and are v...

We are anticipating purchasing a Class C and are visiting several dealerships to see what is available. At Camping World our salesman, Jordan, was patient and listened to what we wanted. He showed us several Class C's that met most of our expectations. No high pressure. He was informative and le...

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Bruce Kimbrell
Reviews 1
2020-09-27 20:13

Great working with this group of people. They wer...

Great working with this group of people. They were very kind and honest and not pushy at all. I previously wen to another camping world looking at some motorhomes and left not too happy with the service, then came and visited Richmond's and it was drastically different glad we went there and made ...

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Ed Unger III
Reviews 1
2020-09-24 23:12

To Tom Raper Company,

To Tom Raper Company,

I am a new customer of Tom Raper out of Richmond, IN. I was reluctant at first in purchasing a camper. Spending weekends in a confined area with my crazy family did not seem fun to me. However, through the persuasive ways of my wife, I decided to buy a travel trailer through...

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Paula Hollstegge
Reviews 1
2020-09-24 17:34

We purchased our first NEW camper today.

We purchased our first NEW camper today.
After visiting MANY dealers we decided on Camping World. The deciding factor was absolutely the customer service we received. Larry Rue was knowledgeable, patient and so easy to work with. It was refreshing to deal with a friendly staff, that s hard to find ...

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Balanced Perceptions, LLC
Reviews 1
2020-09-23 11:09

Over several months I had a positive experience wo...

Over several months I had a positive experience working with ELI in sales. He was always very patient and I never felt pressured. Eli was forthcoming on any fees beyond the price of the unit. He was very good at returning phone calls and text messages-even on his days off. In the end, I ended up pur...

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John Vredeveld
Reviews 1
2020-09-22 15:04

Beware of hidden charges! We went to purchase a tr...

Beware of hidden charges! We went to purchase a travel trailer listed on their website as a promotion sale at 16,999.00 Once we sat down to discuss purchase they wanted to add 600 for transportation fees, 500 for them to inspect the brand new camper and make sure everything worked. 195 for a batte...

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Lisa Kisor
Reviews 1
2020-09-21 20:26

We worked with Pat who is a great salesman. He did...

We worked with Pat who is a great salesman. He didn t pressure us in anyway. He showed us what we were interested in and helped us get a good deal on a used class A motor coach. They stayed past closing time to close the deal.

When we returned to pick up the motor coach the paperwork process was ...

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David Drago
Reviews 1
2020-09-21 20:13

I highly recommend Wade Stinson at Richmond Campin...

I highly recommend Wade Stinson at Richmond Camping World and Brant Moffitt in the Service Center. I reached out via RVtrader and Wade coordinated everything. I drove from Northern Virginia and he did not disappoint. He went the extra mile to work with me and make sure some repairs were squared awa...

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Jack Stottlemire
Reviews 1
2020-09-21 18:54

I came into to look for a major purchase, 4 people...

I came into to look for a major purchase, 4 people at the front desk with their heads in their phones. No one looked up, no greeting. I walked around a bit and saw salespeople in their glass cubes ... heads in their phones. On the way out I was noticed but it was too late. I'll go elsewhere

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Diane Hayward
Reviews 1
2020-09-21 08:06

These employees bent over backwards to make our pu...

These employees bent over backwards to make our purchase a great experience! Finance, the prep team, the technicians all very professional! Best of all was Travis Powers, our sales person. They all made us feel like we are part of the RV family. We love our Rockwood and all the care we got from ...

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Jeff Cornelius
Reviews 1
2020-09-21 04:22

Thomas Prater and Drake Baldwin both were excellen...

Thomas Prater and Drake Baldwin both were excellent Service Writers. They got my warranty work handled without trying to milk money out of me. Nany other service writers try to do that. These guys were Fast, Friendly, Fair, and Hard working. I would recommend asking for them.

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Brian Markland
Reviews 1
2020-09-20 17:29

We worked with Patrick to purchase our first trail...

We worked with Patrick to purchase our first trailer and had a great experience. The price good and the service was better. I highly recommend buying from Patrick and Camping World - Richmond.
Can t wait for the camping season to begin!

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Valerie Tarrance
Reviews 1
2020-09-20 08:09

My husband and I bought a camper from Scott Baker ...

My husband and I bought a camper from Scott Baker and was very happy with the whole process. Scott was very helpful to us as this was our first experience with purchasing a camper. Scott was training a new sales lady at the same time and worked great with her. I would recommend Scott Baker at Campin...

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Lora
Reviews 1
2020-09-20 08:06

Although we were hesitant at first because of some...

Although we were hesitant at first because of some reviews at other locations we had a GREAT experience working with Bruce. He was very knowledgeable. We feel we got a VERY fare price on a new camper and also our trade in. All though we have not yet needed the service department for problems they w...

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carol gulick
Reviews 1
2020-09-17 15:09

We recently purchased a motorhome from Camping Wor...

We recently purchased a motorhome from Camping World. Our salesperson, Scott, was very helpful showing us a variety of motorhomes. Wade, Justin, and Jim were instrumental walking us through the process of purchasing an RV. They went out of their way to ensure the entire process was as smooth as poss...

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Bonnie Arnold
Reviews 1
2020-09-17 08:24

We search for two months for a rear living 5th whe...

We search for two months for a rear living 5th wheel! We found the salesperson Patrick to be very helpful, knowledgeable, and professional. He came up with a 5th wheel that met our demands. We further complicated the issue by, being several states away! They were eager to help us over come reservati...

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David Frakes
Reviews 1
2020-09-16 04:33

Very DISSATISFIED with Camping World of Richmond. ...

Very DISSATISFIED with Camping World of Richmond. July1, this year wanted to purchase a 2004 Bounder. Was denied due to certain circumstances in cost... On Sat July 22, Camping World had Big Blowout Sale Promotion. We found a very nice travel trailer that we liked , We were trading in two Units, 199...

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Vickie Couch
Reviews 1
2020-09-15 07:45

Products over priced. Do not match their own onlin...

Products over priced. Do not match their own online prices. Service department does not tell you it may take several weeks to get approval for fixing manufacturing defects & you can keep & use your camper while waiting. They also prefer text messages vs phone calls.

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Carl Carender
Reviews 1
2020-09-14 22:10

My wife and I were introduced to Ralph McMichael a...

My wife and I were introduced to Ralph McMichael and he so much reminded us of one of our sons. Kind, funny, and full of information and data for the type of camper we were interested in. As we looked at campers elsewhere, Ralph was not pushy but so very polite. As we left RV Nation and just dropped...

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James Pike
Reviews 1
2020-09-14 09:45

Went in for service, warranty work on a previous u...

Went in for service, warranty work on a previous unit we purchased from CW-Richmond new in August 2017. Wade a Sales manager on duty introduced us to Salesman David ED Upchurch to answer a few questions we had. After ED Upchurch spent two hours answering all of our questions. We decided ED Upc...

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Drew and Lisa Georgeff
Reviews 1
2020-09-13 23:37

Nothing but issues. I honestly wish we wouldn t ha...

Nothing but issues. I honestly wish we wouldn t have bought our camper there at all. We bought a brand new 2020 Keystone Springdale Rugged Terrain. Day one the sales people up front didn t want to help us. Finally a sales person asked if we needed help, just before we headed to walk out the door. Wh...

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Kim Cunningham
Reviews 1
2020-09-10 04:23

Horrible!! We drove over an hour to look at toy h...

Horrible!! We drove over an hour to look at toy haulers and couldn t find anyone to show us what was in stock. Everyone sitting at desks and playing on phones to busy to help. If I am looking for a coffee cup I will go to camping world. Two potential sales walked out the door. What was so importan...

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Gary Saunders
Reviews 1
2020-09-09 14:33

Buying my first camper was a little daunting but t...

Buying my first camper was a little daunting but the staff at Camping World in Richmond Indiana made me feel at ease. Not once did I feel out of place. There were so many helpful hints about how to make camping enjoyable. Everyone, from the sales staff to the technicians preparing the unit frie...

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Ken Tener
Reviews 1
2020-09-09 04:04

Went to the clear the lot event. Got exactly what ...

Went to the clear the lot event. Got exactly what we were looking for. Barry Burdete, our salesman, did a first class job showing what was avaiable in the range and style we were looking for. After a little bit of haggling, we got the exact one we went ti look at for a great price!. But it didn't en...

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Esmael R
Reviews 1
2020-09-08 04:21

The ONLY place to buy your camper. Whether it be ...

The ONLY place to buy your camper. Whether it be a simple fold down trailer or the big boy RVs, the folks here can really be TRUSTED to take care of you. I live 900 miles away up here in New England and I was still more comfortable buying from Richmond, Indiana than anywhere else. Scott Baker the...

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Dan Ball
Reviews 1
2020-09-07 15:39

David and his team went above and beyond to get us...

David and his team went above and beyond to get us into a new camper. Couldn't be any happier.

3 month update...still very pleased with my camper and the service I received. Ho.wever I'd like to offer some advice. I recieved a mailer from Travel Resorts of America,camping Worlds "3 weeks free cam...

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Sarah Rogers
Reviews 1
2020-09-06 20:43

Want to thank Thomas Sams for the never say no att...

Want to thank Thomas Sams for the never say no attitude. When we were set back by a deal we was much higher than expected, he and Jim took the no go as a big LETS GO and worked very hard to find us a deal that was greater than we expected. We are very impressed by the team that went to work for US...

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Wade Heller
Reviews 1
2020-09-03 06:37

We had a great experience working with Travis on t...

We had a great experience working with Travis on the purchase of our new Rockwood Roo travel trailer. He responded to all of our questions before and after the purchase, and even recorded a video tour of our unit since we were buying from far away (10 hours). We can t wait for all the adventures o...

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Kat Meyer
Reviews 1
2020-08-27 20:02

Camping World of Richmond is second to none. Why? ...

Camping World of Richmond is second to none. Why? Their people are top notch. I have followed Wendi Johnson in her services provided and will continue do so for life! Anytime I ve dealt with Wendi, she always exceeds expectations and sets me up with products that do the same. I feel valued in her pr...

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Tammy Smith
Reviews 1
2020-08-26 10:28

This is my first purchase of a camper and I m very...

This is my first purchase of a camper and I m very glad I didn t listen to some reviews, my experience from the start has been great! Larry drove us through to the types of campers we were interested, he was patient with me being indecisive. We purchased a rock wood roo. Pick up day went amazing as ...

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Justin Upchurch
Reviews 1
2020-08-25 10:19

Overall Great teaming workers starting from the bo...

Overall Great teaming workers starting from the bottom all the way to the top! The salesmen are very helpful and the buying process is smooth and easy. Would not go buy anything from anyone else. If your looking to buy a camper or Motorhome, go to them! Thank you Camping World of Richmond Indiana.

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William Oostenburg
Reviews 1
2020-08-25 08:35

Bought a fifth wheel at the Richmond, IN Camping W...

Bought a fifth wheel at the Richmond, IN Camping World store. Travis Power was the salesman we spoke with and came to see. However, another salesman helped with a lot of our experience as well due to them being busy. Together they did an excellent job and made us feel as though it didn't matter who ...

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Debbie Hughes
Reviews 1
2020-08-25 08:14

Thomas was probably the best salesman I have worke...

Thomas was probably the best salesman I have worked with. My experience buying a camper was easy and pleasant. Camping World in Richmond, Indiana went above and beyond to accommodate me. They even paid for my airline ticket to fly me from Arizona to Indiana to get the perfect RV for me.

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Mindie Fish
Reviews 1
2020-08-23 16:34

My husband and I purchased here this past weekend....

My husband and I purchased here this past weekend. We were thrilled with Mitch (our sales guy)! He was beyond helpful, even FaceTiming is while it was pouring down rain to let us see before we made the hour and a half drive to get there. Once there, everyone was cheerful, helpful, and very polite. T...

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Brandi Payne
Reviews 1
2020-08-23 01:24

Very prompt with answers for anything we asked, pr...

Very prompt with answers for anything we asked, prompt with the very small issue fixes, John, John, and Glenn were great with information and helpful and quick to respond to our needs. Patrick Dargie was our salesman, he made this sale happen! We gave him our price range and that s what we got. T...

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Butter Baby
Reviews 1
2020-08-22 08:08

If I could give 10 stars I would. I ve never exper...

If I could give 10 stars I would. I ve never experienced such fantastic customer service anywhere. The way Barry and the staff treated me you would have thought that I bought a way bigger and expensive RV- but my purchase was very small compared to what they have to offer- this is apparently how the...

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Ashlee
Reviews 1
2020-08-21 14:22

My experience was ok. Until I was sold my camper. ...

My experience was ok. Until I was sold my camper. I drove 2 hours to this place to get my family something we can enjoy together. Now I have been waiting for over 2 weeks to get a response to my questions. I still can't get a returned phone call.. I am waiting still to this day.. No ones to help and...

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haley jones
Reviews 1
2020-08-20 20:28

We worked with Brooklyn Baker. She was great to wo...

We worked with Brooklyn Baker. She was great to work with and helped us find exactly what we were looking for! You can tell Camping World values their customers! I will most definitely be back to the Richmond location for all my future camping needs!

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Amanda Schroeder
Reviews 1
2020-08-20 09:41

We had a great experience with camping world. Our ...

We had a great experience with camping world. Our salesman Ralph McMichael was amazing to work with. We told him the layout we wanted, and the price range and he knew exactly which direction to point us in. Very honest, and knowledgeable. I would recommend anyone who is looking into a camper to visi...

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Linda Pierce
Reviews 1
2020-08-19 17:24

We recently visited

We recently visited
Camping World/Richmond IN to basically get an idea of what kind of camper would suit our needs.
Wendi Johnson greeted us and went above and beyond answering our questions and helping us try to narrow down what would work for our situation we were very impressed and will be back...

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Daniel R
Reviews 1
2020-08-19 12:20

Wanted a camper that they ( messed up on the price...

Wanted a camper that they ( messed up on the price ). So many emails later the price was 7899.00 an was told he was going to talk to the manager about what they could do on the camper. Didnt hear nothing so called an was on hold for 30 mins before I hung up. So now right before closing they say its ...

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Cory Meholick
Reviews 1
2020-08-16 05:17

We recently purchased a 2018 Open Range Ultralight...

We recently purchased a 2018 Open Range Ultralight. Our Sales Person, Travis Power was excellent in every way! Being 2 hours away he sent us a complete walkaround/walk through video prior to coming there. They Open Range fifth wheel was exactly what we were looking for and Travis went well above wh...

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Cortney Miclette
Reviews 1
2020-08-15 16:19

I would just like to take a moment to recognize th...

I would just like to take a moment to recognize this Camping World one of your employees,Thomas Sams. He helped us get a quote for the lowest price possible but my husband and I decided to sell our house before purchasing our new home (fifth wheel). Thomas made it very easy to reconsider choosing th...

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michael mcintyre
Reviews 1
2020-08-14 10:15

Customer service was the worst i have experienced ...

Customer service was the worst i have experienced at a camping store. My wife and i wated for almost a week before we herd anything about are loan. I called multiple times to get a update and evertime we woukd get there voicemail. We would leave a voicemail but never get a call back. Then they lied...

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Bill Rivers
Reviews 1
2020-08-14 04:32

Had a great experience purchasing a previously ow...

Had a great experience purchasing a previously owned Winnebago Travato. The salesman Matt provided me outstanding support and answered all my questions. Very professional, friendly and customer focused. Scott the sales manager also got involved and we were in no time able to come up to a great deal...

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Matt Cooper
Reviews 1
2020-08-13 13:12

Prices are not real. No coustmer service. I drove ...

Prices are not real. No coustmer service. I drove 2 hours to look at a camper and ready to buy till talked number and they were not realalsitic numbers. Did 2 servays of appointment that a manger each time would call me and 2 weeks later have not got a call. I do not recommend.

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Deborah venegas
Reviews 1
2020-08-12 16:54

We flew from California to Camping World of Richmo...

We flew from California to Camping World of Richmond, Indiana to purchase a used 2006 Country Coach Intrigue. They sent us Work Orders of over 27 items that they had already repaired on the coach. After 40+ phone calls, emails and text we felt comfortable to spend the money ($2000.00) to travel th...

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Teresa Moore
Reviews 1
2020-08-12 08:01

Patrick was a wonderful salesperson and was knowle...

Patrick was a wonderful salesperson and was knowledgeable about campers. He was not pushy and allowed us time to consider all options. He was very personable and Brian did a great job showing us how everything worked. Excellent experience! Will come back!

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Barbara Taylor
Reviews 1
2020-08-11 20:01

After my post below, Pat, the General Manager reac...

After my post below, Pat, the General Manager reached out, via phone call to my husband and has been continuing to work with us on making things right. He is an asset to Camping World and I appreciate his honesty and integrity! He is why I have changed the rating to 5 stars.
It was not my intent ...

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