Ticketmaster Entertainment

1.7 · 46 reviews
J
James Conaway
Reviews 1
2020-07-28 10:44

Awful customer service. Their phone system is atro...

Awful customer service. Their phone system is atrocious, and their customer service representatives are draconian. They may make buying tickets easy, but good luck trying to get support after the fact. I suggest you find an alternative ticket provider if you want to have a good experience.

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E
Elena Putman
Reviews 1
2020-07-09 22:35

I wish I could give zero stars. Their website is ...

I wish I could give zero stars. Their website is horrible, there is no flexibility... I purchased tickets to a show that was postponed to my due date and wanted to change my ticket preference to print them out for my mom to go. She's not tech saavy at all and getting her to access them electronica...

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R
Roy Claybrook
Reviews 1
2020-06-23 06:46

I hate Ticketmaster. They help the scalpers (who w...

I hate Ticketmaster. They help the scalpers (who work for Ticketmaster) buy up all the seats. Then you're left with terrible seats or having to buy at 500% markup. Thrity Seconds to Mars was 15 seconds into their presale and already the only tickets were lawn seats. Sadly no bands will stand up to t...

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J Martinez
Reviews 1
2020-06-14 01:09

How is this company still in busines!?!? I buy my ...

How is this company still in busines!?!? I buy my UFC tickets, paid their ridiculous fee increase, and they tell me my tickets were returned! WTH. I work from home all day, and I get mail in my name every day, so my address could not be tge ossue! No tickets ever came to my house--and yes my address...

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A
Ana
Reviews 1
2020-06-02 11:25

26-11336/ARZ

26-11336/ARZ
Ticket master refuses to refund or credit our $900 for cancelled concert. Instead they offered us to sell the tickets, as we are a dealer. We are not! We were in town with family and bought 8 tickets to the Andre Rieu concert in Phoenix. Two days later it was postponed by 11 months. M...

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T
Tami Kosina
Reviews 1
2020-05-11 15:27

If I could leave negative stars I would. I was log...

If I could leave negative stars I would. I was logged in for 2 hours, sat in the Q for 20 minutes, finally got in to pick my seats only to be told that they couldn't process my request because I was using a desktop computer. It made me logout then I switched to a mobile device and ticketmaster would...

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Jacob Gibbons
Reviews 1
2020-05-04 20:09

The day before the show I had bought tickets for(C...

The day before the show I had bought tickets for(Cirque De Suile),I checked my email tickets to figure out parking and, to my shock, my tickets were for a show on a day that had already passed,not the date I selected. After calling to correct I was informed I would have to submit a refund request an...

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John Gomes
Reviews 1
2020-04-20 13:57

Worst EVER!!

Worst EVER!!
1/3 to nearly 2/3s of purchases go toward convenience fees. Over a decade of being bent over a barrel and not a single voucher. F Them!!

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J
Jim S
Reviews 1
2020-04-09 20:27

Ticketmaster is a nightmare to deal with. The pho...

Ticketmaster is a nightmare to deal with. The phone number listed for them is a disconnected number. The one number that does work sends you to a ridiculous automated system that bounces you around like a ping pong ball. I will never use these clowns for tickets again plus you overpay for whateve...

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S
Shelby Prockish
Reviews 1
2020-03-25 06:54

I'm sorry but what a mess.

I'm sorry but what a mess.

I feel even worse after this whole ticket voucher debacle. I spent hours last night trying to get tickets to a decent show with my voucher to no avail.

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P
Paul Little
Reviews 1
2020-02-22 12:07

Terrible customer service. I wish there was a way ...

Terrible customer service. I wish there was a way to give no stars!! I Bought two tickets for mat Franco which they were supposed to send me by mail. I was told my tickets would arrive before the event. To this day I still haven't gotten my tickets. The event has come and passed and they will not re...

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E
Efy
Reviews 1
2020-02-14 21:34

When we arrived to event we went straight to a rep...

When we arrived to event we went straight to a representative and asked about our seats we provided her our tickets and followed her to our seats... 30 min later we found where the actual seats where supposed to be which was about 5-6 seats away from stage. Pretty terrible feeling having other peop...

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M
miranda koperno
Reviews 1
2020-02-13 21:37

Beware I was ripped off from this site! When I pur...

Beware I was ripped off from this site! When I purchased tickets the event said for all ages. Plus I had purchased seats. When I printed the tickets the event changed to 21+ and standing room only. My daughter couldn't go to the event (who we had bought a ticket for) plus we had to stand for the sho...

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Logan Rezvani
Reviews 1
2020-01-06 15:17

You are better off simply purchasing tickets from ...

You are better off simply purchasing tickets from the venue box office. Purchased tickets through the website, but was never emailed the actual tickets to print. Tried their Chat customer service, was on hold for about 10 minutes and was told printing emails at home is not an option for this venu...

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