I needed help because my furnace wouldn t come on. I searched the area for a good company and found Thompson Mechanical. The service lady that answered the phone was extremely nice and was able to get me in same day! The service technician sent me a text to let me know when they would be arriving, w...
There is no need to call anyone but Thompson Mechanical, when my air conditioner decided not to work any longer, they came out the same day to get me an estimate and very easy to schedule an installation date. The installation crew called prior to showing up, they were very friendly and professional...
The young man who came and fixed my boiler, was nice, polite and answered all my questions...I will definitely call them again if needed...
Thompson mechanical is very professional and experienced.
In dealing with Thompson Mechanical, I learned the hard lesson that a good deal isn't always a good deal. I purchased a Goodman furnace and central air from them in 2005 and the nightmare started within a few short years. The unit is garbage and the installation workmanship was as bad. They even lef...
My experience:
I have a issue paying someone to come out and not fix the issue. 1st a guy comes out saying there no issue and he can t find the problem. Charges me $55. Say to call back if it stops. Mind you my furnace is working on and off. We lose heat middle of night. I wait till daytime. I call...
My furnace is only 2years old they want 65.00to come out they say it is 1 year warranty. That is unfair.
They made me a custom part the same day. Great service. Great craftsmanship
This was a fabulous company! They replaced and moved our furnace and hot water tank to the basement and replaced our central air in 2 days! Jay and Brady were our main techs. They were very nice, friendly and professional. I would recommend these guys to anyone!
Called before 8 am for assistance and before noon they came out and resolved the issue. Extremely accomodating and professional.
I'm on a low income and been having furnace issues. I called Thompson and was quoted $87 for a diagnostics not including parts and labor but they wouldn't tell me how much I needed to have when they came out. So said fine come out run diagnostics I'll pay for that, so you'll know what's wrong and I'...
Exceptional service, professional, and friendly. Answered all my questions
Great job by Professional installers, looks great and performs great. Tested my gas line and found leaks and fixed problem.