Really excited for my desk with all the options, but after setting it all up, the desk would not raise! Turns out they sent me a defective controller, even though it has a "qa tested" sticker on it. Upon calling support they are sending me a new controller, but it will take a week to get here! So I'...
Excellent sit/stand desk, the research I did before hand led me to believe it would be and after a few months I still believe it was an excellent purchase.
Solid rubberwood desk looks and feels great. When my desk first arrived, there was damage to the desktop caused by the carrier. Uplift was willing to send me a new desktop free of charge, which arrived in perfect condition. Cost me a bit of time but ultimately I appreciate their customer support.
The customer support from these guys is amazing. One of their agents, Sara, was very proactive and attentive in assisting me with resolving an issue with a minor scratch on my desk.
Would not hesitate to do business with them again in the future.
Customer service was quick to respond and very helpful via email. Immediately got advice on what monitor arms worked best for the Uplift desk I already own and my use case. I definitely recommend these products.
I need a standing desk to fit in a very limited area and had searched numerous vendors without success. I discovered Uplift and though they didn't have exactly what I needed in a complete desk I reached out for help. Cary responded quickly and during the course of numerous emails, I was able to find...
Great staff and awesome deals in the store, especially the damaged item discounts. I bought a table that wasn't even damaged. I was in and out in a half hour.
I haven't received the desk yet, but I'm giving five stars to Jamie (part of Sami's team), my service associate. Jamie is awesome and helped me decide to pull the trigger and buy the desk. After Uplift pushed by shipping back, I was ready to cancel my order. I reached out to Jamie who worked some ma...
Excellent customer support! I recently made a purchase of some equipment that I need in order to work after a surgery. I had help available to install it for just a limited amount of time. When I called Human Solutions they contacted the manufacturer and get the shipping date moved up for me. Th...
This company and their products are top-notch! We ordered the acoustic divider panels for our workspace and we couldn't be happier. They're economical, beautiful, and functional. Our office is a converted warehouse, so sound absorption solutions are a must. Customer service has been incredible to wo...
I called customer service to help me walk through all the options for my new desk. Ordering one without seeing it worried me. Mitch answered all my questions and I feel great about my soon to be new standing desk.
Unfortunately, my desk top was delivered damaged/dented. Uplift has offered me reimbursements which I am pleased with. I have used this desk at work and loved it, now I am working remotely, and love the desk again. I might get two, cause the prices are reasonable (im no expert, but i think so). I wa...
I love my new UPLIFT Height Adjustable Sit Stand Desk and LifeSpan TR1200-DT3 Standing Desk Treadmill. I am impressed by the high quality of the products. The desk is absolutely beautiful. The packaging and delivery were perfect; everything arrived on time and in excellent shape. I would definitely ...
Great products and even better customer service. I had an issue with my Eco top and they were responsive and accommodating. Would highly recommend if you re in the market for a standing desk.
Great Service and great people! Salesperson not pushy, but interested in getting the right product to me for my situation. I will definitely continue working with The Human Solution in the future.
I hate to give a 4 star from a 5 star. but here is the reason. I ordered the whole suite of desk and accessories from uplift desk. Very satisfied with the product. However a couple of things that made me rate it 4. 1) The modesty panel with monitor mounts don't work well. I hate the fact that I hav...
I recently purchased a #StandingDesk from UPLIFT Desk. Very pleased. I decided to get a few more accessories and just wanted to say THANK YOU to Jordan M. for doing an awesome job helping me out with my order.
Just placed an order after chatting with Mitch. Mitch provided great support via the chat feature on the website. When I needed more information we emailed and then spoke on the phone. Very easy order process. Mitch's great service is the reason I made a buying decision.
I used to have such height adjustable desk at work. We were only two persons working with such desk when I got my table (2006). When I left three years later, there were 11 persons with such table. I guess we started a trend.
This company is first-class. They try really hard to get you the products and followup with additional help if needed. The product itself is high-quality and we have outfitted our entire office. It performs great and we are happy customers. Plus the giveaway gifts are fun!! Margaret in Marylan...
Krysten was tremendously helpful for me. She understood the root of my issue and reacted quickly to ameliorate my concerns. She is a consummate professional and made a positive impact to me as a customer. I will gladly recommend anyone to purchase any future products from Uplift based on my exper...
Excellent adjustable desk. This desk has a larger work surface than others we purchased from a different manufacturer. Easy to adjust. Smooth operation. Great price point.
Human Solutions & Uplift Desk Office Furniture is our preferred vendor of lift desk stations. Marcus is very easy to work with and works with me on getting the right products for our needs. We really appreciate great customer service.
I had a great experience working with Cary at Uplift, they helped make sure I had all the best discounts and the right things picked out. Made it super painless. I definitely recommend Uplift and their customer service!
After spending 2,000$ on equipment from Uplift, I opted to pay for installation to make my life easier. I payed 320$ in advance and scheduled an appoint with their installers at 3:30pm, as they were unable to install after 5pm without charging an additional fee (an additional 200$). After being told...
This company's customer service is 2nd to none. There was a shipping issue and they handled it quickly and professionally. The product itself is fantastic. Thank you!
I recently ordered a desk and filing cabinet from Uplift. The first thing to arrive was the filing cabinet, which was slightly damaged. I called customer service and spoke to Rachel Flores who was quick to follow up. After sending her a few pictures of the damage, Rachel informed me the next day tha...
Mitch answered all of my questions and made the process of choosing options very easy. He also proactively made sure I received every possible discount. Thank you!
I first chatted with Mitch in the online chat window, and he helped me decide which desk to get. He was knowledgable and friendly -- we established rapport right away! We switched over to email, where he gave me a quote and worked with me to get the numbers just right. It was an incredibly smooth ex...
Came to the Human Solution to get a vertical mouse today. Found lots of cool stuff to try out. Many choices of mice. Also discovered a very interesting desk accessory to convert from sitting to standing on the fly. Staff is very friendly, answered all our questions, and helped us try things out.
Excellent customer service and obsession. The Uplift team helped me seamlessly make two changes to my initial order. A big thanks to Tim, Ray, Abby, and Matt! Would not hesitate to order from Uplift again.
Straight forward instalation when arrived. Final product is working out well. Used by several members of the family at various heights. Very happy with this purchase
Just ordered my customized desk, and it couldnt have been a better experience. I can't wait until it arrives, and will post an update to this review after setting it up and using it!
I have to vehemently recommend against doing business with The Human Solution based on the experience I've had with their customer service department. I ordered an Uplift desk from them last week that was scheduled for delivery on Friday. It arrived, however the actual desktop portion was missing an...
Excellent desk, easy to install and set up. I had an issue with my whiteboard top not fully erasing an expo marker in one spot early on. I contacted customer service, they walked me through some ways to remove the marker remnants, and when that didn't work, they sent me a replacement desk top righ...
The Human Solution is an amazing company. Their customer support is above the rest. I ordered their UPLIFT Desk and they were great to work with. The always communicated with me and kept me up to date on the status of my order. They are incredibly friendly and I always felt like they had my best...
TLDR: Unmatched Customer Service from Brooklyn and Alexandra.
I started by making my decision on these two key items: #1 for me is that I ve lived in Texas my whole life. That being said, I support Texas companies wherever possible. When I found out Uplift was in Texas it was a huge plus.
I find it interesting that my review was deleted from the actual Uplift website so I will share it here. This company does not stand behind shipping of their product. The desk arrives in 2 packages and one was returned due to damage. You would think most companies would immediately send a replacemen...
I just purchased an L shaped standing desk and can not wait to receive it. Jamie Caudle was a fantastic sales rep who answered all my questions right away, and helped me get the right equipment and the best deal. I m looking forward to setting up my new office.
I ended up with Uplift after researching all other options for 4 leg raised desks (there really is no competition). Ordered an 80x30. It took over 2 months to get, due to COVID, but I m really happy for waiting for the desk I really wanted and not picking up something immediately available elsewhere...
Chris was very helpful in picking out our first desk. We bought from the scratch & dent selection for $100 off the original price. We couldn't even find where the scratch or dent was supposed to be. It was a great deal and we will be back for our next desk.
I purchased a 4-legged carbonized bamboo V2-Commercial desk and had a solid customer service experience.
Why UPLIFT? 1) UPLIFT has the highest quality product and the best warranty. 2) UPLIFT utilizes premium materials and expert craftsmanship to create the best desktops in the market. 3) Cust...
I have had an amazing experience with Human Solutions & Uplift Desk Office Furniture. Not only was the ordering process for the desk quite intuitive, but Alexandra provided excellent support when I realized that the promised desk lamp had not been included in my order. She immediately took action...
I'm convinced the Uplift Desk is the best standing desk on the market. At its price point, we were comparing to desks on Wayfair when my wife needed a new desk.
Uplift Desk warranty: 7 years Others around the same price: 1 year
Uplift Desk weight capacity: 355 lbs Others around the same pric...
I'm so glad I made this purchase to upgrade my home office space this past July. This review is obviously a bit late, but I felt compelled to leave it since I love my desk! Uplift Desk provides a great desk with so many customizable options that I didn't think mattered, but actually improved my work...
Never write reviews (truly don't) but had to with these guys. First of all, I did a lot (I mean a lot) of research before purchasing my desk. Customer service was outstanding with Uplift from the beginning. Not only were they easy to reach and knowledgeable about the products, they gave me a grea...
I purchased the base and attached my (heavy) cherry desk return to it and now use it for my desk which includes 4 monitors on a mount. I have just set it up in the last 2 days as part of an office renovation I am doing.. wow I can't wait to work with this when I a...
Just ordered my second uplift desk. These guys are great. I needed to add an item to my desk and Cary Anderson was extremely helpful in updating my order but also not slowing down the current production of my order. Would highly recommend them!
Amazing product. We did a lot of research before getting a standing desk because we wanted to make sure the one we went with would work for us. Uplift desk exceeded our expectations with the quality of the desk and it fit our office great. Kudos also to Calum and their customer support.
Ordered this remotely. I've had my uplift desk for a week now, and I'm very happy with it! Great quality, easy to build, looks lovely too. Shipping was a bit unclear - the dates moved by a few days and one of the 4 packages came a day later than the rest - I mostly blame FedEx for this, but uplift c...
I was a little worried having spent $300+ dollars and only being half satisfied with my keyboard tray. Their customer service for an online vendor has been excellent. They followed up on their own initiative after my initial issue was reported. They worked on fixing my problem to my satisfaction by ...
Great customer service and overall straightforward experience. Jamie was of great help! Will update this review once my Uplift Pursuit comes in to chime in on the quality.
Very helpful when my desk wasn't working and replied swiftly. Because of multiple issues compensated with a new lamp and keypad. Overall a great experience under the unfortunate circumstance.
I walked in the door and no one offered to help. Ignored me and did not see the value of a walk in customer looking for a home office chair. Corporate snobs need apply.
Ordered online, product arrived well packaged and within the given time frame. Reached out to Human Solution a few months later for a copy of the receipt for workplace reimbursement. Contact via email was prompt, helpful, and polite. For a user around 6ft tall, desk is sturdy without wobble while...
The experience was great right from the start: On-line chat assisted me with selecting the right desk for me (and on sale!); then customer service via the website and email tracked my shipment and stayed in close contact the whole time. Can't recommend them enough--and my desk is GORGEOUS!
The product is great. The customer service is bad.
I called to buy a replacement top for my desk. Tyler said they had it in stock and I could pick it up, but I needed to send an email. I sent the email, but no response. Next day, I emailed general info@... Rachel responded she needed an addre...
Excellent delivery time on my sit-stand desk from Human Solution. I am tethered to my desk so much, I knew a sit stand desk would be helpful - but had no idea of how much so. My stamina and focus are better and I can be more productive and as alive as one can be while staring at a monitor :). Hum...
I am not one to write reviews but the Uplift customer service I received was incredible! I chatted with Kevin to help me process my order he was prompt, helpful, and very friendly. I can't wait to receive my desk, my coworkers have told me such great things about their products.
I can't speak for the chair as it hasn't arrived yet, however, I can give a big shout out to Mitch who was so patient, explained the differences between the ergonomic chairs and why I might want one over the other. Super helpful, super nice.............just super :)
Nothing but great things to say. I ordered a Douglas Fir Reclaimed Wood standing desk with quite a few accessories and am extremely happy with the purchase. Everyone who comes into my office always has something great to say about it. Beyond the products themselves, The Human Solution's customer ser...
My company has ordered a few of the Human Solutions UPLIFT desks for our office and they work and function great if you are looking for a sitting / standing option. When it was my turn to order a desk for my office I got so excited I overlooked all the color options. This is where Human Solutions re...
Uplift Desk XF Standing Desk Converter (small) This is a smart, well designed, well constructed unit. It exceeded my hopes and expectations. Well written instructions too. Top of the line product. Great work!
My experience with The Human Solution left nothing to be desired. Kate was very friendly and helpful considering I only had an idea of what kind of keyboard I wanted and really didn't know that it existed. She talked me through the various keyboards and accessories and helped me make a good decisi...
[[ANDY SUPPORT AGENT BEING AWESOME REVIEW] Andy provided amazing customer service! This man was laser, communicative, and overall fun to chat with. An example would be that he answered all 10+ questions in under a few minutes!!
I got everything I hoped to get out of this conversation and more. H...
I love my uplift desk! Today is my first day using it and I already feel more ergonomically comfortable, clear-headed, and productive. In addition, the desk was delayed in shipping due to FedEx but John Buseman at Uplift sent me a new one expedited when I called - this was a great customer service e...
Customer service is top notch. Very responsive an easy to work with. Waiting for my order to arrive. I have heard very good things about their products.
This company's products are great! Have purchased several items and they all arrived safely and as described. Also the couple times I have needed customer service I got help by intelligent people in a matter of minutes.
Love the desk and also the support was outstanding. There were some issues caused by the delivery company but fortunately our Uplift representative Kevin Provost did an excellent job going went above and beyond to make sure that we were well taken care of and fully satisfied.
The Pursuit Ergonomic Chair is so adjustable and comfortable that I regularly fall asleep in it! The 72" Black Eco Curve desk was fairly easy to assemble, and the cable management options are varied. The telescoping frame has been solid over the year of ownership.
I wanted an adjustable desk since I will be working from home a lot more (like many of us) and didn't want to just sit all day. I have a nice adjustable desk at work so I wanted something similar. I did tons of research and looked at quite a few places. I ended up ordering an Uplift Desk. Their cust...
I've been using the dual monitor system on my existing desk for several months now. Love it. Easy to install and easy to move the monitors almost anywhere I need them. I have one direction that I haven't been able to get just right - hard to tilt one of my monitors but pretty sure it is user error ...
My experience has been great with this company! Their website is user friendly and the customer service is superb. I had to contact them via live chat since my institution is tax exempt and I was unable to get the tax exemption to go through online, so Desiree was nice enough to remove the tax manu...
Uplift and my customer service rep Nefer really took care of me. I modified an initial order and she helped me get everything right and delivered on time. Their team is responsive and helpful and the product, my stand/sit desk, is top notch quality.