The Human Solution

4.8 · 664 reviews
S
Steven Myhre
Reviews 1
2020-10-28 16:20

Really excited for my desk with all the options, b...

Really excited for my desk with all the options, but after setting it all up, the desk would not raise! Turns out they sent me a defective controller, even though it has a "qa tested" sticker on it. Upon calling support they are sending me a new controller, but it will take a week to get here! So I'...

Read full review

A
Alex Fong
Reviews 1
2020-10-28 11:11

Solid rubberwood desk looks and feels great.

Solid rubberwood desk looks and feels great.
When my desk first arrived, there was damage to the desktop caused by the carrier. Uplift was willing to send me a new desktop free of charge, which arrived in perfect condition. Cost me a bit of time but ultimately I appreciate their customer support.

Read full review

K
Kevin Yeung
Reviews 1
2020-10-28 08:48

The customer support from these guys is amazing. O...

The customer support from these guys is amazing. One of their agents, Sara, was very proactive and attentive in assisting me with resolving an issue with a minor scratch on my desk.

Would not hesitate to do business with them again in the future.

Read full review

H
Homie S
Reviews 1
2020-10-27 17:22

I need a standing desk to fit in a very limited ar...

I need a standing desk to fit in a very limited area and had searched numerous vendors without success. I discovered Uplift and though they didn't have exactly what I needed in a complete desk I reached out for help. Cary responded quickly and during the course of numerous emails, I was able to find...

Read full review

A
Andrew Reeves
Reviews 1
2020-10-25 00:02

I haven't received the desk yet, but I'm giving fi...

I haven't received the desk yet, but I'm giving five stars to Jamie (part of Sami's team), my service associate. Jamie is awesome and helped me decide to pull the trigger and buy the desk. After Uplift pushed by shipping back, I was ready to cancel my order. I reached out to Jamie who worked some ma...

Read full review

S
Steve McCoole
Reviews 1
2020-10-24 19:21

Excellent customer support! I recently made a pur...

Excellent customer support! I recently made a purchase of some equipment that I need in order to work after a surgery. I had help available to install it for just a limited amount of time. When I called Human Solutions they contacted the manufacturer and get the shipping date moved up for me. Th...

Read full review

L
Lisa Arsenault
Reviews 1
2020-10-24 07:29

This company and their products are top-notch! We ...

This company and their products are top-notch! We ordered the acoustic divider panels for our workspace and we couldn't be happier. They're economical, beautiful, and functional. Our office is a converted warehouse, so sound absorption solutions are a must. Customer service has been incredible to wo...

Read full review

K
kyle petan
Reviews 1
2020-10-23 14:08

Unfortunately, my desk top was delivered damaged/d...

Unfortunately, my desk top was delivered damaged/dented. Uplift has offered me reimbursements which I am pleased with. I have used this desk at work and loved it, now I am working remotely, and love the desk again. I might get two, cause the prices are reasonable (im no expert, but i think so). I wa...

Read full review

T
Terri Clark
Reviews 1
2020-10-23 09:26

I love my new UPLIFT Height Adjustable Sit Stand D...

I love my new UPLIFT Height Adjustable Sit Stand Desk and LifeSpan TR1200-DT3 Standing Desk Treadmill. I am impressed by the high quality of the products. The desk is absolutely beautiful. The packaging and delivery were perfect; everything arrived on time and in excellent shape. I would definitely ...

Read full review

V
Venkat Sekaripuram Anantharaman
Reviews 1
2020-10-21 16:58

I hate to give a 4 star from a 5 star. but here is...

I hate to give a 4 star from a 5 star. but here is the reason. I ordered the whole suite of desk and accessories from uplift desk. Very satisfied with the product. However a couple of things that made me rate it 4.
1) The modesty panel with monitor mounts don't work well. I hate the fact that I hav...

Read full review

A
Arthur Portnoy
Reviews 1
2020-10-19 18:38

Just placed an order after chatting with Mitch. Mi...

Just placed an order after chatting with Mitch. Mitch provided great support via the chat feature on the website. When I needed more information we emailed and then spoke on the phone. Very easy order process. Mitch's great service is the reason I made a buying decision.

Read full review

C
Chantale Lavoie
Reviews 1
2020-10-18 06:36

A MUST HAVE. Bought the 900 Uplift deskbase.

A MUST HAVE. Bought the 900 Uplift deskbase.

I used to have such height adjustable desk at work. We were only two persons working with such desk when I got my table (2006). When I left three years later, there were 11 persons with such table. I guess we started a trend.

I waited 5 years to...

Read full review

M
margaret shank
Reviews 1
2020-10-18 03:04

This company is first-class. They try really hard...

This company is first-class. They try really hard to get you the products and
followup with additional help if needed. The product itself is high-quality and we have outfitted our entire office. It performs great and we are happy customers. Plus the giveaway gifts are fun!!
Margaret in Marylan...

Read full review

D
daniel cassidy
Reviews 1
2020-10-16 15:58

Krysten was tremendously helpful for me. She unde...

Krysten was tremendously helpful for me. She understood the root of my issue and reacted quickly to ameliorate my concerns. She is a consummate professional and made a positive impact to me as a customer. I will gladly recommend anyone to purchase any future products from Uplift based on my exper...

Read full review

C
Colleen Wheatley
Reviews 1
2020-10-15 16:46

Human Solutions & Uplift Desk Office Furniture is ...

Human Solutions & Uplift Desk Office Furniture is our preferred vendor of lift desk stations. Marcus is very easy to work with and works with me on getting the right products for our needs. We really appreciate great customer service.

Read full review

J
Jose
Reviews 1
2020-10-14 09:39

After spending 2,000$ on equipment from Uplift, I ...

After spending 2,000$ on equipment from Uplift, I opted to pay for installation to make my life easier. I payed 320$ in advance and scheduled an appoint with their installers at 3:30pm, as they were unable to install after 5pm without charging an additional fee (an additional 200$). After being told...

Read full review

R
Reinhard Laubenbacher
Reviews 1
2020-10-12 04:29

I recently ordered a desk and filing cabinet from ...

I recently ordered a desk and filing cabinet from Uplift. The first thing to arrive was the filing cabinet, which was slightly damaged. I called customer service and spoke to Rachel Flores who was quick to follow up. After sending her a few pictures of the damage, Rachel informed me the next day tha...

Read full review

E
Elizabeth Brunetti
Reviews 1
2020-10-10 18:00

I first chatted with Mitch in the online chat wind...

I first chatted with Mitch in the online chat window, and he helped me decide which desk to get. He was knowledgable and friendly -- we established rapport right away! We switched over to email, where he gave me a quote and worked with me to get the numbers just right. It was an incredibly smooth ex...

Read full review

J
Jesse Steinfort
Reviews 1
2020-10-09 20:59

Came to the Human Solution to get a vertical mouse...

Came to the Human Solution to get a vertical mouse today. Found lots of cool stuff to try out. Many choices of mice. Also discovered a very interesting desk accessory to convert from sitting to standing on the fly. Staff is very friendly, answered all our questions, and helped us try things out.

Read full review

A
AK Barratt
Reviews 1
2020-10-07 15:05

I have to vehemently recommend against doing busin...

I have to vehemently recommend against doing business with The Human Solution based on the experience I've had with their customer service department. I ordered an Uplift desk from them last week that was scheduled for delivery on Friday. It arrived, however the actual desktop portion was missing an...

Read full review

H
Hunter Kampf
Reviews 1
2020-10-06 13:53

Excellent desk, easy to install and set up. I had...

Excellent desk, easy to install and set up. I had an issue with my whiteboard top not fully erasing an expo marker in one spot early on. I contacted customer service, they walked me through some ways to remove the marker remnants, and when that didn't work, they sent me a replacement desk top righ...

Read full review

B
Brandon Mortensen
Reviews 1
2020-10-06 06:16

The Human Solution is an amazing company. Their c...

The Human Solution is an amazing company. Their customer support is above the rest. I ordered their UPLIFT Desk and they were great to work with. The always communicated with me and kept me up to date on the status of my order. They are incredibly friendly and I always felt like they had my best...

Read full review

T
Trent Mathews
Reviews 1
2020-10-05 04:02

TLDR: Unmatched Customer Service from Brooklyn and...

TLDR: Unmatched Customer Service from Brooklyn and Alexandra.

I started by making my decision on these two key items:
#1 for me is that I ve lived in Texas my whole life. That being said, I support Texas companies wherever possible. When I found out Uplift was in Texas it was a huge plus.

#2 ...

Read full review

R
Ryan McCurry
Reviews 1
2020-10-05 00:51

I find it interesting that my review was deleted f...

I find it interesting that my review was deleted from the actual Uplift website so I will share it here. This company does not stand behind shipping of their product. The desk arrives in 2 packages and one was returned due to damage. You would think most companies would immediately send a replacemen...

Read full review

M
Mike Alfirevic
Reviews 1
2020-10-04 13:07

I just purchased an L shaped standing desk and can...

I just purchased an L shaped standing desk and can not wait to receive it. Jamie Caudle was a fantastic sales rep who answered all my questions right away, and helped me get the right equipment and the best deal. I m looking forward to setting up my new office.

Read full review

F
Filip Malkov
Reviews 1
2020-10-03 19:16

I ended up with Uplift after researching all other...

I ended up with Uplift after researching all other options for 4 leg raised desks (there really is no competition). Ordered an 80x30. It took over 2 months to get, due to COVID, but I m really happy for waiting for the desk I really wanted and not picking up something immediately available elsewhere...

Read full review

E
Elise Poisot
Reviews 1
2020-10-02 18:25

Chris was very helpful in picking out our first de...

Chris was very helpful in picking out our first desk. We bought from the scratch & dent selection for $100 off the original price. We couldn't even find where the scratch or dent was supposed to be. It was a great deal and we will be back for our next desk.

Read full review

S
Seth Purkerson
Reviews 1
2020-10-02 03:19

I purchased a 4-legged carbonized bamboo V2-Commer...

I purchased a 4-legged carbonized bamboo V2-Commercial desk and had a solid customer service experience.

Why UPLIFT?
1) UPLIFT has the highest quality product and the best warranty.
2) UPLIFT utilizes premium materials and expert craftsmanship to create the best desktops in the market.
3) Cust...

Read full review

S
Susan Rosenbaum
Reviews 1
2020-10-01 23:14

I have had an amazing experience with Human Soluti...

I have had an amazing experience with Human Solutions & Uplift Desk Office Furniture. Not only was the ordering process for the desk quite intuitive, but Alexandra provided excellent support when I realized that the promised desk lamp had not been included in my order. She immediately took action...

Read full review

V
Vlad Lokshin
Reviews 1
2020-10-01 20:51

I'm convinced the Uplift Desk is the best standing...

I'm convinced the Uplift Desk is the best standing desk on the market. At its price point, we were comparing to desks on Wayfair when my wife needed a new desk.

Uplift Desk warranty: 7 years
Others around the same price: 1 year

Uplift Desk weight capacity: 355 lbs
Others around the same pric...

Read full review

D
David Um
Reviews 1
2020-09-28 21:42

I'm so glad I made this purchase to upgrade my hom...

I'm so glad I made this purchase to upgrade my home office space this past July. This review is obviously a bit late, but I felt compelled to leave it since I love my desk! Uplift Desk provides a great desk with so many customizable options that I didn't think mattered, but actually improved my work...

Read full review

R
robert kramer
Reviews 1
2020-09-28 13:09

Never write reviews (truly don't) but had to with ...

Never write reviews (truly don't) but had to with these guys. First of all, I did a lot (I mean a lot) of research before purchasing my desk. Customer service was outstanding with Uplift from the beginning. Not only were they easy to reach and knowledgeable about the products, they gave me a grea...

Read full review

K
Ken Bard
Reviews 1
2020-09-28 05:14

My desk has been transformed!!!

My desk has been transformed!!!

I purchased the base and attached my (heavy) cherry desk return to it and now use it for my desk which includes 4 monitors on a mount.
I have just set it up in the last 2 days as part of an office renovation I am doing.. wow I can't wait to work with this when I a...

Read full review

E
Eric Orenstein
Reviews 1
2020-09-27 21:59

Just ordered my second uplift desk. These guys are...

Just ordered my second uplift desk. These guys are great. I needed to add an item to my desk and Cary Anderson was extremely helpful in updating my order but also not slowing down the current production of my order. Would highly recommend them!

Read full review

V
Valensiya Tsvetanova
Reviews 1
2020-09-27 17:59

Amazing product. We did a lot of research before g...

Amazing product. We did a lot of research before getting a standing desk because we wanted to make sure the one we went with would work for us. Uplift desk exceeded our expectations with the quality of the desk and it fit our office great. Kudos also to Calum and their customer support.

Read full review

W
Will Thompson
Reviews 1
2020-09-26 13:08

Ordered this remotely. I've had my uplift desk for...

Ordered this remotely. I've had my uplift desk for a week now, and I'm very happy with it! Great quality, easy to build, looks lovely too. Shipping was a bit unclear - the dates moved by a few days and one of the 4 packages came a day later than the rest - I mostly blame FedEx for this, but uplift c...

Read full review

J
Justin Geering
Reviews 1
2020-09-26 09:29

I was a little worried having spent $300+ dollars ...

I was a little worried having spent $300+ dollars and only being half satisfied with my keyboard tray. Their customer service for an online vendor has been excellent. They followed up on their own initiative after my initial issue was reported. They worked on fixing my problem to my satisfaction by ...

Read full review

W
Will Erwin
Reviews 1
2020-09-24 02:18

Ordered online, product arrived well packaged and ...

Ordered online, product arrived well packaged and within the given time frame. Reached out to Human Solution a few months later for a copy of the receipt for workplace reimbursement. Contact via email was prompt, helpful, and polite. For a user around 6ft tall, desk is sturdy without wobble while...

Read full review

K
Kitrina Bryant
Reviews 1
2020-09-23 09:29

The experience was great right from the start: On...

The experience was great right from the start: On-line chat assisted me with selecting the right desk for me (and on sale!); then customer service via the website and email tracked my shipment and stayed in close contact the whole time. Can't recommend them enough--and my desk is GORGEOUS!

Read full review

D
Disobedient Tiger
Reviews 1
2020-09-22 08:54

The product is great. The customer service is bad...

The product is great. The customer service is bad.

I called to buy a replacement top for my desk.
Tyler said they had it in stock and I could pick it up, but I needed to send an email. I sent the email, but no response.
Next day, I emailed general info@... Rachel responded she needed an addre...

Read full review

R
Ryan Reinike
Reviews 1
2020-09-21 10:41

Excellent delivery time on my sit-stand desk from ...

Excellent delivery time on my sit-stand desk from Human Solution. I am tethered to my desk so much, I knew a sit stand desk would be helpful - but had no idea of how much so. My stamina and focus are better and I can be more productive and as alive as one can be while staring at a monitor :). Hum...

Read full review

A
Alaina Debevec
Reviews 1
2020-09-21 04:01

I am not one to write reviews but the Uplift custo...

I am not one to write reviews but the Uplift customer service I received was incredible! I chatted with Kevin to help me process my order he was prompt, helpful, and very friendly. I can't wait to receive my desk, my coworkers have told me such great things about their products.

Read full review

L
Lani Ennis
Reviews 1
2020-09-21 03:57

I can't speak for the chair as it hasn't arrived y...

I can't speak for the chair as it hasn't arrived yet, however, I can give a big shout out to Mitch who was so patient, explained the differences between the ergonomic chairs and why I might want one over the other. Super helpful, super nice.............just super :)

Read full review

A
Andrew Hoag
Reviews 1
2020-09-20 18:47

Nothing but great things to say. I ordered a Dougl...

Nothing but great things to say. I ordered a Douglas Fir Reclaimed Wood standing desk with quite a few accessories and am extremely happy with the purchase. Everyone who comes into my office always has something great to say about it. Beyond the products themselves, The Human Solution's customer ser...

Read full review

S
Samantha Merrill
Reviews 1
2020-09-20 17:42

My company has ordered a few of the Human Solution...

My company has ordered a few of the Human Solutions UPLIFT desks for our office and they work and function great if you are looking for a sitting / standing option. When it was my turn to order a desk for my office I got so excited I overlooked all the color options. This is where Human Solutions re...

Read full review

A
Alan Dikkers
Reviews 1
2020-09-20 07:29

Uplift Desk XF Standing Desk Converter (small)

Uplift Desk XF Standing Desk Converter (small)
This is a smart, well designed, well constructed unit. It exceeded my hopes and expectations. Well written instructions too. Top of the line product. Great work!

Read full review

B
Beverly Slade
Reviews 1
2020-09-19 18:55

My experience with The Human Solution left nothing...

My experience with The Human Solution left nothing to be desired. Kate was very friendly and helpful considering I only had an idea of what kind of keyboard I wanted and really didn't know that it existed. She talked me through the various keyboards and accessories and helped me make a good decisi...

Read full review

Z
Zyaire Levesque
Reviews 1
2020-09-19 13:18

[[ANDY SUPPORT AGENT BEING AWESOME REVIEW]

[[ANDY SUPPORT AGENT BEING AWESOME REVIEW]
Andy provided amazing customer service! This man was laser, communicative, and overall fun to chat with. An example would be that he answered all 10+ questions in under a few minutes!!

I got everything I hoped to get out of this conversation and more. H...

Read full review

S
Srikanth Katragadda
Reviews 1
2020-09-19 07:37

I love my uplift desk! Today is my first day using...

I love my uplift desk! Today is my first day using it and I already feel more ergonomically comfortable, clear-headed, and productive. In addition, the desk was delayed in shipping due to FedEx but John Buseman at Uplift sent me a new one expedited when I called - this was a great customer service e...

Read full review

R
Rick Schneider
Reviews 1
2020-09-16 17:42

Love the desk and also the support was outstanding...

Love the desk and also the support was outstanding. There were some issues caused by the delivery company but fortunately our Uplift representative Kevin Provost did an excellent job going went above and beyond to make sure that we were well taken care of and fully satisfied.

Read full review

V
Vernet DeHaven
Reviews 1
2020-09-16 10:03

The Pursuit Ergonomic Chair is so adjustable and c...

The Pursuit Ergonomic Chair is so adjustable and comfortable that I regularly fall asleep in it! The 72" Black Eco Curve desk was fairly easy to assemble, and the cable management options are varied. The telescoping frame has been solid over the year of ownership.

I would warn against the black...

Read full review

D
Deborah Lyda
Reviews 1
2020-09-16 02:39

I wanted an adjustable desk since I will be workin...

I wanted an adjustable desk since I will be working from home a lot more (like many of us) and didn't want to just sit all day. I have a nice adjustable desk at work so I wanted something similar. I did tons of research and looked at quite a few places. I ended up ordering an Uplift Desk. Their cust...

Read full review

L
Lori Ayre
Reviews 1
2020-09-15 03:58

I've been using the dual monitor system on my exis...

I've been using the dual monitor system on my existing desk for several months now. Love it. Easy to install and easy to move the monitors almost anywhere I need them. I have one direction that I haven't been able to get just right - hard to tilt one of my monitors but pretty sure it is user error ...

Read full review

A
Andrea Hayes Pennix
Reviews 1
2020-09-14 11:29

My experience has been great with this company! Th...

My experience has been great with this company! Their website is user friendly and the customer service is superb. I had to contact them via live chat since my institution is tax exempt and I was unable to get the tax exemption to go through online, so Desiree was nice enough to remove the tax manu...

Read full review

S
Stephen Rylander
Reviews 1
2020-09-14 08:08

Uplift and my customer service rep Nefer really to...

Uplift and my customer service rep Nefer really took care of me. I modified an initial order and she helped me get everything right and delivered on time. Their team is responsive and helpful and the product, my stand/sit desk, is top notch quality.

Read full review

View all reviews on Trustburn