The Earlsfield Practice NHS

3.2 · 32 reviews
G
Gemma
Reviews 1
2020-09-16 09:39

Had to leave a review as I cannot believe all the ...

Had to leave a review as I cannot believe all the bad ones! Yes, the receptionists are sometimes not at the desk and it takes a while to answer the phone but they are never rude! And all of my friends who live in London have to wait weeks for appointments and I have never failed to get a same day or...

Read full review

A
amaki sogbodjor
Reviews 1
2020-09-08 07:09

I think this GP practice is a rare find. Its a shi...

I think this GP practice is a rare find. Its a shining example of how a practice should be run. The daily walk-in baby clinic is a fantastic service and Dr Salim, who mans it Mon-Thurs, deserves a particular mention - it's been a real comfort having such confidence in my GP whilst having a small chi...

Read full review

M
Monica de Pao
Reviews 1
2020-08-24 00:04

Fantastic surgery, lovely staff. The doctors are c...

Fantastic surgery, lovely staff. The doctors are caring, good listeners and really care about their patients; giving special mention to Dr Salim. I cannot fault them. Had one very bad experience with a locum, which I briefly discussed with the Practise Manager - to be resolved. Sad to say goodbye

Read full review

T
The lego City
Reviews 1
2020-08-22 17:13

They should have a 0 star rating aswell.Very unpro...

They should have a 0 star rating aswell.Very unprofessional telephone staff.very rude and misbehaving.my call got answered after almost an hour and when i complained she said people dont turn up for their appointments and then turn their ass on us for not picking up the phone.seriously not recommend...

Read full review

C
Cathy Cogan
Reviews 1
2020-08-21 13:18

I cannot believe the ignorance I was met with when...

I cannot believe the ignorance I was met with when I telephoned this clinic to inquire about registering as a patient. I have recently moved to the area and this would be my closest practice, and after reading the reviews I was quite keen to register.
The practice only registers patients between 8....

Read full review

M
Mark Gleeson
Reviews 1
2020-07-18 14:58

Avoid at all costs.

Avoid at all costs.

As an individual who rarely uses the NHS (Fully supportive they do a superb job on an awful budget) I was impressed by the ability to get an appointment so quickly and the ease with which I could check in. The positives stop there. A Dr who rather than diagnosing a serious ill...

Read full review

C
Carol Wilson
Reviews 1
2020-06-13 06:23

My experience of this practice has always been goo...

My experience of this practice has always been good writing from a regular 3 monthly contact for treatment. In contrast to another review I find the receptionists friendly and flexible and the clinical care I receive from my GP and the Practice Nurse of the highest quality.I appreciate its focus on ...

Read full review

T
tabatha Keer
Reviews 1
2020-06-03 15:44

To be totally honest, I always found the reception...

To be totally honest, I always found the receptionists here to be quite irritated when being spoken to. However on my recent visit they just recently hired a guy and he is superb. Asides from my pleasant experience, I saw him dealing with a patient that was quite difficult in which she herself turne...

Read full review

E
emma flanagan
Reviews 1
2020-05-27 05:12

I love this practice. Having been elsewhere for 2...

I love this practice. Having been elsewhere for 20 years and always having to wait an hour for any appointment, I find the efficiency at the Earlsfield practice remarkable. I never wait for more than a few minutes. The doctors and nurses are all professional and show me and my family a consistentl...

Read full review

J
Justin Wham
Reviews 1
2020-05-26 09:24

In nearly 20 years being a patient I have found al...

In nearly 20 years being a patient I have found all colleagues very professional and helpful and considerate at all times
Their are those colleagues who always go the extra mile on both sides medical and administrative
Thanks for all the great service

Read full review

S
Samantha Pinker
Reviews 1
2020-05-20 18:05

I have been at this practice for 6 years now and I...

I have been at this practice for 6 years now and I can't fault them. Access has always been fantastic and even during this difficult time the staff have shown flexibility in how they consult and we have had brilliant telephone and video consultations. The admin staff have always been very helpful an...

Read full review

S
Su Brow
Reviews 1
2020-03-25 12:31

Audrey the receptionist was very rude to me and sh...

Audrey the receptionist was very rude to me and she put the phone down on me twice. When you are feeling unwell you do not except a receptionist of a doctors surgery to be so rude! I had also asked her to book me a call back from a doctor, but I didn't get a call back!

Read full review

K
Kat S
Reviews 1
2020-03-23 09:29

Slow and cumbersome process to get anything done i...

Slow and cumbersome process to get anything done in this practice. Reception staff has either no authority to make any decisions, or is simply not skilled enough to do so as for any simple question, they book a call with a GP (who then never calls or hours later than agreed). GPs compassion for pati...

Read full review

V
Vitaliy Chorniy
Reviews 1
2020-03-05 00:52

I want to share my bad experience at the practice....

I want to share my bad experience at the practice. When I asked the receptionist to register my and gave my UK driving licence with my address she said it doesn't improve my adress and I gave my bank statement for last month she didn't accept it. She called her colleagues, they looked at me like I'm...

Read full review

I
Irene Kong
Reviews 1
2020-02-28 15:45

If you have kids, this is the GP surgery for you! ...

If you have kids, this is the GP surgery for you! They have a drop in session for kids weekdays 10-11am. If they are ill you just have to arrive before 11am and they are guaranteed to be seen that day.

As a mother to a young kid, this service is the best. No phoning up at 8am worrying whether you...

Read full review

S
Sophie Rosser
Reviews 1
2020-02-26 00:31

The worst practice I have ever used. Reception fre...

The worst practice I have ever used. Reception frequently greet with 'What do you want?', on booked appointments have been made to wait up to an hour in the waiting room! Receptionists frequently disappear from front desk and don't appear to want to help anyone.

I have recently moved to a new pra...

Read full review

S
Sungjin Sim
Reviews 1
2020-02-25 05:33

When I called to check about a referral letter tha...

When I called to check about a referral letter that was passed to them over 6 weeks ago (noted on my calendar), the receptionist said it was registered in to their system just a few days ago and kept on saying she couldn't tell why it was registered just a few days ago even before I asked her the re...

Read full review

M
michelle Mu
Reviews 1
2020-02-06 21:46

Really nice staff. A guy called Redge was very nic...

Really nice staff. A guy called Redge was very nice too. Really stood out and is a joyous person. I have recently joined this practice and he took care of my needs as if it were his own. Everyone here is nice too. He needs to stay...just saying.

Read full review

V
Vakaris Vladimirovas
Reviews 1
2020-01-01 14:52

Called in to see if I could register as a new pati...

Called in to see if I could register as a new patient, as I have a painful condition, was told to come around to fill out a form. I came and was refused on the door, with an elderly lady telling me to go elsewhere without a proper reason. Medical negligence basically.

Read full review

M
Mark Shipton
Reviews 1
2020-01-01 08:16

Mainly I wanted to leave a review simply because I...

Mainly I wanted to leave a review simply because I see so many people moaning about tiny issues and blowing them out of proportion.

The best overall service I have received from a doctor's surgery. Pretty easy to get an appointment quickly and at a time that suits, the staff are friendly, the doc...

Read full review

View all reviews on Trustburn