- Had service for 2 years on a business account
- Had service for 2 years on a business account
- Mobile service was ok, about the same performance as other providers but costs higher here (compared to all internal lines for the team)
- Monthly bills of roughly $100-$145 consistently, up-to-date
- Ported out the number with a $0 balance
- No ...
terrible service. not gonna use Telus.
Horrible Customer Service for me and my husbands b...
Horrible Customer Service for me and my husbands business. Customer service agent was rude and not very helpful with the problems we were dealing with
As a small business owner it is not possible to gi...
As a small business owner it is not possible to give Telus a worse review! Stay away from them if you value customer service and honest billing! Go with any other company like Shaw or Rogers and avoid Telus at all costs! One star review is too high.
Looking for responsive customer service, delivery ...
Looking for responsive customer service, delivery on-time, showing up when promised - you won't get ANY of that from Telus Business Solutions. What an embarrassment of a company. Avoid, avoid, avoid.
The worst fking service I ever get!!!! DO NOT USE ...
The worst fking service I ever get!!!! DO NOT USE TELUS!!!! DONOT USE TELUS!!! DONOT USE TELUS!!!!
If I could give them 0 stars I would actually give...
If I could give them 0 stars I would actually give them -5 stars.
Signed up for 50 dollar business internet and ended up getting charged 80 a month. Called their business costumer service number and it is absolute trash over there. Nobody can do anything done.
Telus outsources their call centr...
I have had to call so many times, and each time ge...
I have had to call so many times, and each time get the run around and being transferred to CSR's that have absolutely absurd questions.
I needed wifi and a landline installed at my commercial property, it took 5 calls and and three appointment. 1st appointment, the sent a residential installer ...
Telus took over our security monitoring from anoth...
Telus took over our security monitoring from another provider and it has been the worst customer service I have ever had. I waited over two hours on the phone and transfered to 4 departments to get hung up on.
Does anyone have recommendations for a new provider?
Telus business support was such brutal customer su...
Telus business support was such brutal customer support that I terminated my service with them. Near the end of my service was the worst display of customer service yet. At some point, unknown to me, Telus stopped processing my credit card for autopayments. No one from telus contacted me about that...
I came on board with Telus thinking it would be a ...
I came on board with Telus thinking it would be a good switch from Telus. But it wasn t I had the hardest time trying to deal with them. So I switched back to Rogers in March. I did not get a a bill, email or even a phone call to say you need to pay your bill. I run a business I don t have time to m...