- Had service for 2 years on a business account

- Had service for 2 years on a business account
- Mobile service was ok, about the same performance as other providers but costs higher here (compared to all internal lines for the team)
- Monthly bills of roughly $100-$145 consistently, up-to-date
- Ported out the number with a $0 balance
- No final bill notifications, emails, formal letters - nothing
- Access to app/online account disabled at port-out
- Recently came to learn of $30 past usage charge that were invoiced and now reported to my credit file
- Unwilling to resolve and correctly report back to credit file, despite lack of notifications

Obviously a clear reflection of their values...glitch in their systems, poor notifications and inadequate workflows. Lost me & my network for life. Posting here for awareness to aid others.