A

Extraordinary customer service by Pragnesh. I am n...

Extraordinary customer service by Pragnesh. I am new to the city lost my way, thanks to the google maps and I was driving in circles for an hour. I admit I was a bit baffled and irritated when I reached the store to do an Amazon return.
When I showed the label to Pragnesh he said please come back this is a shipping label can t be scanned.
I hadn t paid attention to that I complained about my drive. He said Ok I d help you email this to me I d print it.
Then my battery dies so he arranges for a charger meanwhile gave me access to internet in office computer to send him the label. Of course I didn t remember the password.
I left saying I d come later but forgot my package at the store . Yes I know
When I realized I called and asked to speak to Pragnesh only. He agreed to send it to amazon once I email him the label. He did this after hours.
I can t expect this level of care and help anywhere else.

Comments:

No comments