William Hsieh

Review of Sybor Technologies Inc

Can I put half star or no star? Very rude manager,...

Can I put half star or no star? Very rude manager, associate cannot explain to me why I cannot change the delivery address of an unused and paid return label, he asked the "Manager" to explain to me. The first word of the manager when he showed up, reluctantly, was, "What do you want?" Ooops, very bad beginning. He said that the label can expire if unused and it is "clearly" stated in UPS' rule. I asked where the rule is and he said "You can check the website" and it is not his fault that I did not bring it in one month ago to change the delivery address and told me, even so, I would had to pay for the change as well. He wanted to call UPS' customer service and I did not have time to wait for an "available agent" so I chose to lost the money I already paid, not much, 20 dollars but the UNSERVICE made you feel like you have lost several grands. FedEx in the future only.