We were locked out of a cheap safe from a whole sale store and they told me over the phone how to break into it and what to look for in a safe.
We went in and they helped us pick out a safe that fit our needs, that can't be opened up with a hammer and screw driver in about a minute.
Great folks, always very helpful and have never had a key that didn't work.
Go here first. Strauss had been a primary security resource in Des Moines for 20+ years because of their professional service.
Great staff and service for all your lock and security needs!
Best locksmiths in Des Moines metro, commercial card access and camera security systems, this is the best company to work with, exceptional service and support
Needed some extra keys for our new camper. It didn't take but a few minutes for them to make the keys and they all worked the first time!
Very friendly and helpful if you have any home security questions. The quality of their product beats the big box stores hands down!
Lots of shoes from on display great wealth of knowledge and professionalism
I have spent several thousand dollars with this company in the last year alone, went into get a couple keys copied and the older guy working the counter could not find my account. I called an employee of mine to look on an old invoice to see if our account number was listed and the old guy working t...
I had a problem with one of the keys that was cut the staff reacted in a professional manner and rectified the problem with no questions asked. Will defiantly do business with Strauss Lock in Des Moines again. Thanks!
Strauss Security has great customer service. Any questions I have, or if I need help changing my system settings, they are super quick to respond to emails or phone calls. The whole team is helpful, and their installation was incredibly efficient and professional. I met with three different home sec...
Great security with professionals that care about me. Thank you Strauss.
One of the largest selection of locks and safes in the Des Moines Area very friendly staff always willing to answer questions
Amazing place! They can make ANY key you want and they also sell awesome looking hardware, locks, door handles, security systems, and can even open old safes for you or rekey your locks to your house keys.
Had a old file cabinet lock with no key. In about 5 minutes or so I had 3 new keys! Love these guys. Plus these are one of the few places that do USPS keys.
Great company to work with. Responsive, knowledgeable, and did great work. Thanks for the work on our project.
This place is wonderful. They are efficient and consistently so! Always helpful.
The price and quality of the work I had done was unmatched. Will definitely use Strauss again in the future
DO NOT USE!!!! They don't even deserve 1 star. I don't know what JOE''S deal is but he certaintly has a negative outlook on life. 3rd parties DO NOT USE this company! LIARS, CHEAT, AND SCAMMERS. These other reviews seem a little fictitious. Because this company is certaintly NOT represented by an ho...
Wireless App Enabled Capabilities? Fair Prices? Service technicians that show up when they say they will? I found all I was looking for plus friendly service at Strauss Security Solutions. Jacob helped guide me thru the available options and followed up to make sure I was satisfied after the sale. D...
Strauss Security Solutions is great to work with. They protect both my home and my business. Always deal with local people as far as account questions and technicians. Highly recommend them!
Phenomenal experience from start to finish! The team that I worked with at their showroom in Urbandale - Justin, Clayton, and Dan - were incredibly knowledgeable and accommodating. We needed our locks changed ASAP and Strauss delivered! The locksmiths that came to our home, Eric and Nathan, were...
INCREDIBLY helpful and reasonably priced! Highly recommended
Fast and efficient service. Their attention to detail is very good and their products serve all of our security needs.
Helpful staff they have hard to find and full service from locks, cabinet handles, safes, etc...
Strauss has been serving our security needs for the past 6 years. They are very professional, and also very courteous and personable. When something needs attention, they get right to it. If we need service, there has never been a delay too long... typically they are most immediate. Prior to com...
Fast inexpensive experts. Great customer service, going the extra mile always!
Manatt's has been partnered with Strauss for many years now and couldn't be happier with the systems, projects, and especially service we've received on all our low voltage systems. Thanks for all you do for us, we're excited to continue growing with you!
On November 24th I called and spoke with Justin Jackson about having a safe re-locked. Was told sure no problem, send me some pictures. Emailed pictures on November 24th, and stated I wanted the electronic lock replaced with a mechanical lock. Didn't hear anything back, which was understandable as T...
I just had a Security System installed this week. From my first contact with Jacob and through this whole process, I have been completely satisfied with both their Customer Service and the installation of the unit by Steve. Thank you both Jacob and Steve.
Your technician Kelly, was great.
I had locked myself out of my house while going out to start my truck before work.
Strauss sent Kelly right away. He had me back inside my house about 20 minutes after he got here...
Thanks again