Omg the best service ever i have travis did a super great service answer all my question very happy with his service will keep buying again soon and have travis help me with the best product thanks one more time travis and sonic electronic
Travis did a great job with my sale, without him I may have went elsewhere. Thank again for everything!
Had an issue with a product damaged by shipper. Melissa T responded to my every question and assured I was happy. Also is sending me a new replacement product!
I called Sonic which I have used for years and have never had a problem with most of my orders but when I did once on a car stereo they quickly allowed my return and I purchased a different stereo it was painless!! This time I talked to Dustin and he helped me with a rather large discount for my Mus...
Prices and Shipping are Great ! Purchased an amp from Travis N at Sonic an was very pleased with Travis quick response to my questions an his help, he worked me up a deal on a pair of JL Subs couple weeks after the JL amp excellent service an fast shipping would recommend to anyone looking for Gr...
Simple and easy shopping experience. If you keep a look out for coupons and deals, chances are, that "something" you have been wanting to buy, might just be available for a cheaper price. After I placed the order, there was something that needed to be fixed, so I called up the Customer Support and t...
UPDATE 2-
The Sonic team got in touch with me and took care of everything as promised. Thanks for your help!
UPDATE -
I was contacted yesterday by Sonic (thank you for reaching out to me). They will be getting in touch with Metra, should hear back Monday. Stay tuned.
PREVIOUS REVIEW-
It'...
I want to personally thank Cory and Travis for there tremendous knowledge on what they helped me with today because I had no clue. You guys are the best. Thanks
GREAT experience! Excellent Prices! Easy payment through Pay Pal A++ Super fast shipping! ALL the parts were there and fit like they were made for it.
Will Be Back,
Brent
Dresden, OH
I purchased something from this company that has since failed. They state that they offer a year warranty; however, I have emailed them two different times with no response and when I tried to call I was left on hold. The automatic answering service said I was caller 20 in their queue and I opted ...
Would give zero stars if possible. Bought product through Amazon. Did not need the item. Returned it according to their policy and procedures. They received the product on 8/4/20, verified by UPS and as of 8/17/20 I still do not have my refund. Will be forced to file a claim with my CC company. Very...
very unsatisfied i ordered a drop down tv on friday and thought it ship friday.its now tuesday and i get a alert saying sign document before we ship your order.why dont you send a email or atach a link saying we need your id and credit card for shipping.i was suppose to travel today and now i have t...
Price was great !, service and follow up left a bit to be desired. Parts were ordered and then not available. Back order with no definite date for delivery. Once a compatible stereo harness was identified they did work with me to expedite the part but at an increased rate for the shipping. I have or...
Tarvis done a awesome job in placing my order. I was very impressed. Thanks
Worst company to work for! Dont have the slightest clue how to really operate a pick and pack jobs!!
If I could I d give them 10 stars but it only goes to 5 so just know they re top notch. I love sonic electronix! They are literally the best place to buy car audio equipment! I ve probably spent close to $1500 with them just for equipment for one car and there customer service is amazing even with w...
Needed a kit and a wiring harness for my car stereo. Travis located exactly what I needed, parts was shipped in two days
Travis was tremendous! Actively communicated me to assist with the right woofer for my application. Separates Sonic from other online retailers!
Do not shop or work for this place I worked for them for ywo days and because the environment was not good for me i went elsewhere and now they refuse to pay me
Had some issues with an online purchase and my shipping address...was about to just buy from a different store, then an employee (Travis) reached out to me and fixed everything with my order. Great customer service! He made it super easy for me to get the correct order in. Can't wait to get my stere...
These guys always have the best customer service and pricing. 2 times I've had to return a product and they upgraded me. Travis helped me out a lot in getting a sub that can handle what I push into it and got it shipped out with 1 email. Thank you guys.
I want to thank everyone at Sonic Electronix especially Dustin and Travis for helping me get everything I needed for my vehicle and giving me the best deals I will Continue Buying and only from Sonicelectronix.com they have the best prices
Once again Thank you Travis and Dustin you Guys are the Bes...
Travis gave me a great customer service today on a product I been saving for, for about 3 months awready. He was able to give me a great discount on my order so I didn't have to save up no more. Im definitely shopping at Sonic Electronic for my future projects.
The Sales Team was very helpful, in particular, Travis. I returned an item to be exchanged and couldn t figure out how to apply my store credit. Travis was helpful in taking a screenshot I provided and getting the remainder of the legwork finished. All I had to do was click a link to pay. Response t...
The first dual touch screen radio shipped fast but it was defective I called and Quinton was very nice and sent me out a replacement radio and very pleased
Travis gave me great customer service today ordering my products over the phone. I will ask for him and order over the phone more often for my bigger purchases. Thanks Travis!!!!
Sonic Electronix is the best! Kris baby hooked me up really good with some Rockford Fosgate speakers, box, etc. I am very happy with my added setup for the Prius. He spent time to look at the car and gave me his recommendation. The subwoofer cabinet he recommended for this Rockford 10" dual voice co...
STAY FAAAAAAAARRRRRR AWAY FROM THIS COMPANY.
Zero real support, they NEVER answer their phone (issue predates covid)
Return process is a joke...
Travis provided me with excellent service with my purchase, he ensured that I was going to receive the best deal possible, thanks again Travis.
Dear reader,
I am rarely dazzled but this time I am. I went to YouTube about car stereos. I know nothing except scanning endless reviews. The YouTube for Sonic was great. I shopped their web and had what I thought might be the configuration. The store texted me the next day, had reviewed my baske...
After speaking with them over a week they sold me on a NVX 12 inch subwoofer that was better than I could imaging. It took the stock stereo from sounding good to great. Just like adding a home stereo system to your stock TV speakers. Highly recommend.
I had a few issues while trying to order some marine tower speakers and Travis from customer service was able to resolve everything and expedite shipping to me. Couldn t be happier. Thanks Travis!
Sent wrong harness, and mount piece still on back order. Had to make quick run to Best Buy to get the right install components so it would be ready for my wife's birthday. However, Anthony @ Sonic Electronix was quick to resolve issue and very polite in finding a solution. It was made very clear to ...
Travis was very helpful with placing my order over the phone. Very pleasant and went above and beyond to give me a great deal. Thanks, Travis.
I made my order on March 23rd for some 6x8 speakers. Now the 31st and it still says my order is processing. The reps on the phone have said now twice this my order will ship that day. 48 hours later it still hasn't shipped. 6 phone calls today (31st) and not 1 returned call. And 2 emails. Now 1 retu...
Cory, was very helpful with my purchase of a radio for my vehicle and
The absolute WORST company I have ever had to deal with. I ordered a JL audio TW3 subwoofer from these guys and requested to return the item UNOPENED a few days after recieving it. The whole process of returning took about 3 to 4 weeks. I had to send multiple emails and spend hours on the phone t...
Travis went above and beyond. He did a phenomenal job. He is definitely the go to guy.
My experience with sonic started out a little rough but a gentleman from sonic helped me with my issue through messenger. We got the issue taken care of and I'm loving my new stereo system. Great store. Keep up the good work.
Travis was an amazing help. He was able to lover the price on some subs i wanted and able to add my sonicbux. I saved alomst $100 on my order. Thank you Travis.
Both Giovanni and Nick were instrumental in making my son's Birthday a hit. They went above and beyond to get a replacement 13" woofer when mine went bad after a few weeks. Thanks guys, you got a customer 4 life!
My guy Travis got what I needed for a great price. Sonic electronix is my go to place
My experience with Sonic Electronix was excellent. I received email notifications when my order was placed, shipped, and delivered. Order placed on Monday and received on Thursday. Their prices are the lowest. And, you can t beat the free shipping. The products that I ordered were in factory sealed ...
Travis reached out to me when I was looking for that piece of equipment that puts the system over the top and was a huge help. Very much appreciate you Travis and SonicElectronix!
I called Sonic yesterday and had the pleasure of speaking to Travis who was amazing. Travis looked at my previous order and found a new item that worked with my system to replace an item that had been on back order for a few months. Would definitely use Sonic Electronix again in the future.
Call center has been closed for over a week, they charged my card and I got an empty box in the mail. Do not order from this company!!!!!
Since my boyfriend doesn't work there anymore. I never seen a more disorganized management before. They shorted his check too many times. Somebody needs to investigate their HR department because they do it to EVERYONE. Make sure you keep track of your hours because they will mess up your check. Som...
While they may have a lot of products and info online, please don't use their "vehicle fit guide". It will recommend the wrong sizes. I ordered some speakers for my BMW that it recommended, and when the speakers arrived, they were the wrong size, so I returned them. Lo and behold...they CHARGE yo...
Tavis was very helpful,?he addressed all my concerns and suggested what equipment would be best for me to achieve what I wanted.
I just purchased a new Jayco Seneca RV and it has a Soundstream AV Center. When trying to use Sirius radio I got a message that said I needed a tuner. I searched all over the internet and YouTube trying to find an RV tuner but to no avail. After many frustrating hours of searching I called Sonic E...
MIKE HERE IN MINNESTA,
TODAY I PURCHASED A SUB WOOFER IN DEALING WITH TRAVIS. HE CONVINCED ME ON THE BEST ONE FOR MY CIRCUMSTANCES, AND PRICE RANGE. AFTER CALLING THREE TIMES, AND BEING HUNG UP ON TWICE, DUE TO TIME ON THE PHONE CONSTRAINTS, IT WAS A PLEASURE TO DEAL WITH TRAVIS!! THANK YOU AG...
Excellent service , good price , i was struggling with my order and travis help me out , gave me a good price too , such a great customer service , i recommend this site as well
I used to think this was the best website to order car audio parts from. Then one of my orders got messed up. I ordered a simple sub, amp, wiring. After 4 days of waiting for my shipment to be shipped. Not received, SHIPPED. I sent them and email and it took them 2 days to reply back. 6 days now pas...
Quentin helped me with the problem I had and he was great! Very nice he answered all my questions and got me what I needed.
Davis helped me out quickly and friendly. Ordered some Polk Audio speakers for my boat, cant wait to receive them. If the shipment is as fast as the service I will for sure order again at Sonic Electronix.
I had a great experience with this company. Travis assisted me putting an order together and made sure everything was correct the first time around.Highly recommend .
Giovanni R was very helpful with my order. I ordered JBL speakers and I could not have been happier with the customer service. He was able to answer all my questions and at the end of the call wished me a happy Sonic day!
Customer service is ZERO. Before you purchase online just try to call them. Then leave a message that will NEVER be returned. Then look at how many people have the exact same problem in the reviews, then buy somewhere else.
I love this company, they have crazy low deals and the customer service is awesome. Also the tech support is very knowledgeable about car audio and the sales team are awesome! Thanks sonic electronix!
Travis was a great help finding an alternative wiring harness since the the one I was looking at online was out of stock and prices were great.
Sonic Electronics helped me find just what I was looking for in audio speakers for my truck. The price was Great, service was Excellent and delivery was over the top. Will order again from you in the future. Thank You!
Great experience at Sonic Electronix today. I ordered a new car stereo last week, but got the wrong wiring harness for my vehicle. The return team was great about helping me ship the incorrect items back, and Travis made ordering the correct replacements quick and easy. Same-day shipment, too! T...
Awesome service, super fast shipping! I ordered the items on a Wednesday and they were deliver on Thursday! Will do business with these folks again for sure!
The reason I use sonic electronix is because after several years and several car stereos I've never had a problem, perfect as usual, thanks
Called to order a radio and accessories for an install I was doing. Kris was awesome and helped me out with getting exactly what I needed and he was very knowledgeable. Will definitely be buying from Sonic Electronix again
I originally ordered from Amazon which was an order to be fulfilled by Sonic Electronix. Amazon cancelled the order for a strange reason that it was out of stock. But it wasn't. I got on the phone and was quickly sorted out. I decided to just order over the phone at 10am on Friday.
Package receiv...
I placed my order on July 8,2020 still haven't recieved or got tracking number I've tried calling email chat nobody answers the phone its absolutely nerve wracking but I got an email wanted me to review my order how can I review something I haven't received WHERES MY ORDER SONIC!!!N
I had the pleasure of having Corey N. to help with my needs for my order. Absolutely awesome service! Very informative and helpful. My call was handled with a knowledgeable, happy person, these days that definitely matters to me! Will look forward to more orders and if ever a problem will reach out ...
The worst customer service I ve ever dealt with. Won t return emails, facebook messages, or phone calls. If you do manage to get in contact with them they will talk to you like you re trash and do everything to keep your money. Will not refund money and will only give store credit which you can t us...
Travis made sure I was happy? Very knowledgeable in the products! He went above and beyond in helping me pic of my new speakers and new amps! And they will be here tomorrow!! I purchased today! Can't wait to get it all hooked up! Definitely ask for Travis!! Tell him I sent cha
I love shopping on Sonic Electronix for my car stereo needs. They have good prices and fast shipping and I've never had a problem with them. They carry a lot of different equipment and have lots of details and reviews about all of the stuff they carry which makes them truly a one stop shop for all o...
BUYER BEWARE!! DO NOT BUY FROM THIS COMPANY!
I ordered a stereo for my car and paid for 2 day delivery and was promised to have it on time. 10 days later it hadn't shipped and I was forced to cancel the order and buy it elsewhere. Then a week later the stereo showed up and I called to have them pic...
I have ordered several things from the company and service is always great and they do what they say. I only wish i had more money to spend
Travis was really helpful and gets back to me quickly when I had a few questions about my purchase. Processing took really long, almost two weeks without changing. I understand the lockdown slows things a little but it was too long. Anyhow, with less work hours I think it s better to wait until this...
Travis was friendly and knowledgeable and made sure I had everything that I might need to finish the install. Sonic Electronix is my go to for car audio.
DO NOT ORDER FROM THESE PEOPLE. They disrespect their customers, lie to their customers and are not trustworthy.
Travis hooked me up. Patient and knowledgeable. 10/10 would shop again.
What a great company! Was skeptical at first until Travis N. Went above and beyond to help me with my purchase. 2 days later it arrived as promised and it was cheaper than everyone else by far. I was loyal to Crutchfield until they screwed me and now I m taking my business here to Sonic. I ll be...
Thank you Sonic Electronix!! Travis was a huge help he answered all of my questions and got me everything i needed!!
Be careful when ordering from here. I've been ordering electronics from Sonic for years now, but lately, the items I've been getting have been shipped with ZERO padding in the boxes. This last order did it for me and I'll never order anything from them again. I ordered two Kicker Amps and two wiring...
So far so good...they seem to be very good at what they do...Thanks!
The person whom we asked for help looked like this was his first day at work and was not helpful at all.
Ordered a bunch of stuff for wiring up my new sound system and they paused my order for information verification. No problem until I called 3 times(each different days) with no answer and emailed with no answer. Finally got a response on the 4th call, which sets back the arrival of my stuff by about...
When I first had called Sonic Electronix over the weekend, I had a difficult time to get some assistance with a return. But a few days later I received a phone call from a manager who could not have been more compassionate and understanding of my situation. He went above and beyond to listen to my i...
This place have great prices on amazing car audio, and great helpful people! Nick and Travis have gone above and beyond to help me out! They have gotten a repeat customer from me, that is for sure!
Very helpful with all my ?s especially travis got me just what i needed thanks again
I being buying this product for long time goos quality good price and fast delivery i try to build my system with only one name brand and this brand is the boss thanks for you help
Great experience shopping with Travis n. extremely helpful but highly recommend
Great pricing and extremely fast shipping will shop here again
BAD BUSINESS. NEVER DO ANY BUSINESS WITH SONIC ELECTRONIX.
They do not have customer service. Try calling their customer service center before you even consider of buying. They would not pick up the phone and put me on a transfer que 24/7. I was trying to return products which I wanted to cancel th...
A member from the Sonic Electronix team (Travis) reaches out to me via email and helped me out with that I needed and got the order processed and shipping within a day. Because of him I m not coming back to order JL speakers and a 10 subwoofer for my boat. SE and Travis for the win!
I don t know...
Travis helped me with a problem with a purchase and another purchase he's very knowledgeable and understands your needs ask for Travis
Travis was very prompt in getting a list of needed items to upgrade the audio system in my 2012 Wrangler. I have used Sonic Electronix in the past. Always great service!
I called in to check status of my order and found out the single din I ordered was back order for a month Travis took the time to make it rite he found me a similar radio plus sub with amp and gave me a great deal I will continue to bring my business to them I will write another review once everythi...
Travis was extremely helpful and very patient with his 77 year young customer.
He needs a ataboy
I bought an amp and speakers from And Travis N. was VERY helpful and friendly. He was also very knowledgeable. Thanks for all your help Travis.
Bunch of incompetent guys. After 2 weeks of waiting for my purchase. I finally called to check on it. The guy said they needed to verify my address 1st. So after some B.S. about them sending me and email about them needing it. He finally says they will be shipping it out soon. Now 1 week later. I ...