I have used Service Wizard numerous times for A/C repair in my home and my rental property. They have always been prompt, professional and courteous. And the best part is they tend to be much cheaper than their competition. I strongly recommend Service Wizard for any A/C repair or maintenance.
I've never left a review for anything, but the amazing/affordable/quick work that Service Wizard performed inspired me.
My outside AC unit was not working when I woke up this morning, I called Service Wizard at 7:50 am, by 10:10 am, the work was completed. There was no upselling and the cost was ...
Service Wizard has provided expert maintenance for years. As our 15 year old systems showed signs of failure, Service Wizard provided prompt, detailed, and transparent options for replacement. Two systems were expertly installed by careful teams. Clean up was great. The quote was fair. The systems p...
Service Wizard arrived the next day with a really competitive quote for installation of 2 new complete Trane units with furnace and install it the next day. Took less than 6 hrs. Highly recommended for professional service.
Simply the best HVAC company in Austin. Prompt, courteous, efficient and do awesome work.
i love these guys. They installed my ac/furnace 10 yrs. ago. awesome job and turned me on to a great plumber. They even sent in the applications for the city rebates. Whenever i've needed them, even on the hottest day of the year (summer 2011), they were here same day. Can't say enough good thi...
Upon doing detailed research for a new A/C and air-handler for our home, we decided on this company. They met a very short window request for install because our 18 year old A/C unit had died. In addition to getting this professional install done, the 2 installer's (Daniel and Brian) were on time ...
Wow. Called at 7:30AM, got a technician here at 9:45AM, and he had it diagnosed and solved in 15 minutes. Crazy efficient, and knew exactly what the issue was based on the description I gave, which was the unit powered up but the fan was not spinning. It was a capacitor that powers the fan. Honest, ...
I have used Service Wizard for years and prior to that time, when their company was Osgood Heating and Air. They are always prompt and come twice a year to inspect my two units. Shane is the tech who always comes to my house and knows what he is doing. They do not try to find things that need to ...
I have purchased two HVAC systems from Service Wizzard and have found their work to be of high quality. Every technician that has interfaced with me has been competent and professional. I will always turn to Service Wizzard for any repairs or replacement of HVAC equipment. The HVAC units they instal...
My new Air/Heating unit was installed by Service Wizard almost two years ago. Reliable, quick response whenever we need.
Highly recommend.
Can't recommend Service Wizard more. They have restored my faith in customer service! I called in the evening, talked to the owner who was an absolute pleasure. They were able to come out the next morning. Sent an email and then called letting me know they were on their way. JJ came to check on mold...
Guys were great. Full hvac system put in . great price. we had one issue come up , but the guys got it taken care of.
Got an AC unit from them. Didn't work the first night. They had a guy out the next day fixing it and now it's great. Got the house freezing. Love it.
They serviced the AC unit about a week before I closed on my house (they were hired by the previous owners to do so). On move-in day it wouldn't bring the house below 80 degrees, even after it running all afternoon. I was super upset so I called them to ask if they would come back out and make sure ...
Top notch AC repair guys. They came at a moments notice and had the issue diagnosed and fixed very quickly. Also during COVID I felt very safe with the safety procedures service wizard is using. I would highly recommend using them.
Service Wizard is the best! I had them come out to double check a quote I got from another place in our last home. They reviewed the issue and found that the other guys diagnosed the problem incorrectly. They made the very minor fix needed and it resolved all of our issues. We've since moved and I n...
Absolutely top notch service. Emilio Morales arrived to fix our AC over a hot weekend. Diagnosed the issue with the system and made us comfortable. Great business and experience!
Was great working with their team! They checked everything thoroughly and I am very happy with their service.
The installers came out and were very informative, I needed some sheetrock replace that had mold on it in the return air vent, and they replace it for me at no extra charge, they were very thorough and detailed. The work could not look more professional.
Thank you,
p.s. their price was 25% lower ...
Courteous, knowledgable, on-time,
professional, reasonable what more could you ask for from your heating and air conditioning company?!
My AC stopped working on a Saturday afternoon in July and I left a voicemail with Service Wizard. Within 10 minutes, Kevin called me back and came straight to my house. I really liked getting a text with his photo in advance. Kevin was very friendly and helpful and diagnosed the problem very qu...
My church had two AC Units replaced recently. The units are high efficient units and they are currently working in good condition. The installation was done in a decent amount of time.
Kevin called to let me know he was on his way. He quickly found my AC problem and we discussed the possible repairs. I was able to make an informed decision. My AC is working fine and the price was reasonable. I ll be using Service Wizards again for any future AC work.
We've used Service Wizard for a long time for yearly service and 2 years ago contacted them to install a new system. They were very timely in the process, reasonable and we love our new system. I recommend them to clients, family and friends all the time.
I would recommend this business 10x over. They are quick, knowledgeable, friendly, and all around good people you can trust to get the job done. I ve had four businesses come by my house trying to fix my A/C and all overcharged me and never fixed the problem. These guys came out the same day I calle...
Had the 6 month furnace check which came with my new unit. I was able to schedule the week of Christmas and he came within the window that I expected him!
These folks are awesome! I called with a cooling issue at my house at 4:00 Thursday afternoon. They arrived at 12:30 on Friday. 10 minutes later I had 4 pounds of new Freon in my system and my house was cooling again! I highly recommend them!!!
S.W. has done many jobs for me, and they do everything right. On this occasion, a relatively new compressor needed warranty service and they hopped right on it.
Can't say enough good things about this company. We knew we'd need a new unit when we bought our home because the units were original to the house. Encountered some issues, called Service Wizard on a Monday in May, they came out Monday afternoon, and we had an amazing brand new unit by Tuesday aft...
Service Wizard is the best! I have very confidently and gladly used their services for years! When my AC needed replacement, they were the ones i called. Their service has always been the best! Their recommendations and actions have proved to be 'Spot On' ! During the installation, one the Osgood ...
Called, and within 30 minutes a tech was here. Professional, checked other things than just the main issue. Reasonable priced. Definitely using in the future for my hvac needs.
Have used the guys from Service Wizard for years on personal and business properties. They are awesome! Trustworthy and reliable. Always feel like the give me the truth and fair price. Definitely recommend!
This is the second time we've used them. They're very professional they show up on time. Their prices are fair. They do great work and they schedule you quickly.
I had a ceiling leak due to an ac problem. Service Wizard came the same day, fixed the problem, and were very quick and professional.
I have chosen Service Wizard twice for AC problems and found their service to be prompt, cordial, and knowledgeable in repairing my TRANE system. I highly recommend their service to anyone!
Thank you for fixing my a/c at a rental property. My tenant and I are very appreciative. Thanks you for "doing what you say you will do".
The team at Service Wizard have taken care of our HVAC needs since about 2000, in varying company configurations, starting from Osgood Heating and Air. Their teams are always on time, dependable, and do good work. Replacing HVAC equipment is not inexpensive; I wouldn't trust that work to anyone else...
We have used Service Wizard twice in the past 2 month and they have been excellent both times. They accomplished what other companies said could not be done, and at a lower price. There staff are all responsive and work efficiently. Very satisfied.
They replaced my aging furnace and air conditioner. Then later added new ducts to cool and heat my sunroom. A most reliable company and a pleasure to do business with!
So glad to have Service Wizard available to us. The Osgoods have been our go to heating and air conditioning repairmen for many years. Hated the time they were out of the business, so glad they came back. You can trust their recommendations which is a far cry from some of the others out there. T...
I experienced A/C problems and called a couple of places. Service Wizard came in cheaper and was able to be at my house sooner. Emilio was able to fix the problem in no time and was so very professional on the phone. It took less than thirty minutes and he even checked my lines and did a courtesy...
Cannot say enough about these guys. They were very helpful over the phone. Very responsive, especially considering the current heat wave we are in. The technician was experienced, friendly and super helpful. I explained all the symptoms I was seeing, he diagnosed the problem, and fixed it very q...
I've used Service Wizard for years in both my Business and Home and Love them. I have recomended them to Everyone. They are so professional and courteous and
answered all the questions I had , even the dumb ones. Great Customer service as well - Quick to respond ... LOve, Love , Love them !
The people at Service Wizards are the best. I remember my dad calling John Osgood when our AC went out on the Fourth of July and Mr. Osgood showed up himself to fix it. Service Wizards continue that tradition of honesty and service that is now so rare in this town. When my AC and heater system ne...
Very helpful and pick to respond to my A/C problems at the time. Affordable, too! :)
I have used Service Wizard for some time now. As always, they are prompt and courteous. This visit was no exception. I trust them to keep my A/C in great condition. Thank you to Service Wizard and their excellent employees.
They installed my new AC unit at the most competitive price. Very happy about that, then the subsequent service has been spot-on, timely and very professional. Technician told me about possible critters in attic, which I wouldn't have known otherwise.
Terry arrived on time. Was efficient. Forwarded my last service report and let me know what I needed. A big change from the wasted money I had on my first service.
So after the $70 service visit, he charged my wife an additional $150 to replace a simple breaker (Yes like the ones you can find at Lowes for $15). He wasn't here for more than 20-25 minutes. They later claimed that $150 isn't just for the cost of the breaker, it's for the service too. $300/hr is a...
Service Wizard installed my new home A/C and heating system in 1983 when they were known as Osgood's Heating and A/C. They sold their business and re-entered operations as Service Wizard. I head their advertisement on KOKE and Cole radio. Called them for a quote on a new system. Beat my best qu...
Emilio is always courteous and efficient. Your company is reliable.
I have just had one of the best experience ever for service repair on my HVAC system. From beginning to finish my experience was unbelievably great! I contacted Service Wizard after looking at reviews from several companies and am completely astonished by the accuracy of all the positive comments le...
Service Wizard is the best thing to happen to me for my heating and cooling needs. I bought a new unit from them a couple of years ago and have had periodic checkups since. Their prices are very reasonable, their service is exceptional and my son has bought his new unit through them. Do not hesitate...
Great Team of people who are focused on the appropriate solution for your needs. They listen to you before making any recommendations on the type of system best suited to you and your family needs . We also use Service Wizard for our twice a year HVAC system check up - Never had they tried to make ...
Service you can trust. Thanks for many years of service.
All the guys at Service Wizard are super helpful and knowledgeable. Usually when I call it is an emergency over the weekend - these guys are out within the hour and always know how to fix the problem quickly and cost effectively!! They are awesome!!!
Service Wizard put us on the schedule as soon as we called. The tech was out later that day and was so interested in getting the right job done for us on our aging unit. He has helped us before and remembered our situation. Very efficient team. Thank You!
Professional service by trustworthy folks! Always helpful in providing advice on how one might take care of their HVAC system. Willing to answer questions and explain options to me. I really appreciate this kind of service! Great company to work with!
We have had them out 2 different times, once for the heater and once for the hvac unit! Both times the service tech was kind, knowledgable and quick. We will call them for all of our servicing / fix it needs.
Service Wizard are prompt to solve my AC & Heating issues, on my rental property @ a reasonable price.
Thank you all
These guys are fair on their pricing and they do a great job on installation. Very friendly, professional and knowledgeable. I would definitely recommend them!
Our AC went out in the heat of the summer. Service Wizards was referred to us by a friend. They gave us a very competitive quote, arrived promptly the day of the install, and did a superb job of installation. They even located a problem area with our electrical connections. And they made suggest...
Every bit as awesome as their father. Excellent work . And nothing but good things to say about their their prices as they are very are very reasonable.also. Their employees.very considerate and mindful of our house.
Service Wizard was great! They were on time, fast, well priced, and Eric was personable and professional.
Service Wizard has performed service and/or repair for HVAC at two of my residences. Both tech's, Kevin and Emilio, on two occassions were professional and honest in their assessment of the problems and I was not overcharged. I recommend Service Wizard as an honest and knowledgeable company for HV...
As with our past experiences with Wizard AC and Heating, we could not have been more pleased and will continue to use this company should any issues arise. Not only all of the above but the representative was patient in explaining how to reset our system if needed and was extremely patient and cour...
Excellent service! Very knowledgeable & helpful! Excellent customer service! Found pricing to be very competitive. Been a customer for years!
I called Service Wizard to get a second opinion on an issue I was having with one of my AC units after another repair company came out and told me the problem was going to require a $1300 piece of equipment to fix.
Kevin from Service Wizard came out to my house and fixed the problem for a third o...
Called with problem at 2:27 pm. At 2:52, Shane had the problem solved and was on his way to help someone else. FAST, FRIENDLY AND EFFECTIVE!
I have used Service Wizard for my maintenance since moving to Bee Cave. It s easy to schedule, they are professional, and call 30 minutes before arrival. When I was away on a trip and had a pet sitter, they fixed my A/C the next day. They have been great!
My old freon using air conditioner was going out. I got 4 bids for a replacement. Service Wizards was one of the two that went into my attic to check everything. Others did not even mention this. They were the only one that could redo just what was inefficient up there and NOT redo ALL of the duct ...
Excellent service and attention to detail. I highly recommend them to anyone that needs an honest estimate and A/C replacement unit in their home. I would use their services again. A+++
Best HVAC service ever!!! Wow: what a super company!
Our system stopped working the might prior. I called before 8. Terry called about 20 minutes before he arrived sometime before 10. Additionally, I received an email with his photo and identifying information.
He diagnosed our problem and dis...
Responded quickly to clogged AC drain. Fixed and gave instructions for future preventive maintenance. Have used several times and always gotten A+ service
Our A/C went out during the heat wave. We were unable to get a replacement because of wholesalers lack of inventory due to factory stoppages due to COVID and increased demand for units that had failed during the hottest time of the summer. Charlie Osgood stepped in and after a diligent search was ab...
We are big fans of SERVICE WIZARD for professional service, reasonable prices, quality workmanship, and excellent customer service. We used to use Clarke Kent Plumbing and their prices were absolutely ridiculous- even charged us time to go get parts!!! I have lived in Austin for 40+ years and Servic...
I renewed my annual HVAC Service Contract based on the quality, professionalism, and service orientation of Service Wizard. The company does a terrific job, at a competitive price.
As with everyone else I have had great service with Service Wizard. Basically 3 AC's with different houses, but the Integrity shown by the owners is even above the great service..Thanks
Upside: they were able to do an emergency repair on weekend. On the downside: they needed to come back on Monday after a wrong diagnostic. After that, my tenant has no more trouble, which is what I wanted.
David gave good advice & showed me how to adjust baffles. The service call was free (included in my new system purchase from a year ago), which I didn't expect, so that was nice.
Service Wizard installed two new AC units at my house, and maintain them since. Those guys are fast, professional, and friendly. I would highly recommend them.
I don't know how they do it! So efficient and fast. They are true Wizards. They have many great technicians that have helped me and it's such a good experience as I don't feel pressured. They are really honest and do great work Magic? Maybe but that works for me.
Service Wizard is an appropriate name. I have met and worked with three seasoned pros who fixed shoddy work done by a silver-tongued hack HVAC owner and crew who had many five star reviews. Many service call and they never got it right. Service Wizard corrected the mess and it works great now. T...
Service Wizard replaced our old unit and did a great job! Neat, clean install in 4 or 5 hours. Trane with variable speed compressor, blower and condenser fans is so quiet. Very knowledgeable techs. Highly recommended! Osgood IS good!
Every time I call I receive the very best service. Quick response and the problem was resolved quickly. They are the best.
I can t recommend the folks at Service Wizard enough! They provide excellent customer service, are always very quick to respond, and have fair and reasonable pricing. You need look no further for your AC/heating needs!
Fast, and good at what they do! I have used this company twice now and I would recommend them to anyone.
One of the best HVAC companies! Jan is awesome in the office and these guys are on the spot if you have something going on. I use them at home as well as at our office. Great service Great prices.
Have used Service Wizard twice in the last 18 months to replace & upgrade both of my old HVAC systems. Each time I got multiple bids for the same Trane systems. They were consistently at or near the bottom of the price estimates, and were BY FAR the easiest vendor to work with...no sales pressure, ...
From our first visit with Erik to the final installation, our experience with Service Wizard was first rate. They are honest and straightforward in their dealings, and I never had more confidence in a work crew. If you are looking to install a new system, these guys should be the first, and only, pe...
Wow! I'm really impressed with these guys. I returned home after a 3 day weekend on Sunday to find my AC died. Called and left a message late Sunday evening. By Monday morning at 7:30, I got a call back with an ability to send someone out to check the unit by 12 noon. He replaced a part just to get ...
My family has relied on Service Wizards for years. They are local, professional, honest, trustworthy and competitive....and they're genuinely nice guys to boot. I highly recommend them!!!
We needed to replace a 20 year old Trane. I knew the new Trane model that I wanted and got quotes. These guys were "in the pack" for cost and seemed to have a good reputation. (My previous AC guy just retired and sold his company). They came out the same day to provide the quote, took good notes...
Called the morning our heater stopper working. They had a technician (Terry) available and at my house that same morning. He was upfront about the 2 possible parts and their cost. He was able to verify which part was bad and replace it later that same day. The price was fair and the service was amaz...
Super professional, super knowledgable, extremely courteous.