Colette Clarke Torres

Review of Service Wizards

Best HVAC service ever!!! Wow: what a super compan...

Best HVAC service ever!!! Wow: what a super company!

Our system stopped working the might prior. I called before 8. Terry called about 20 minutes before he arrived sometime before 10. Additionally, I received an email with his photo and identifying information.

He diagnosed our problem and discussed a few other items about which I inquired: maintenance agreement and a replacement for our allergy filter system. By 3, our system was repaired, our old filter system was removed and a UV light allergy system installed. Perhaps best of all, Terry came up with a solution to a problem with our filter access we've had for over 30 years! I hadn't asked for a solution, although I had complained about the problem. I had assumed after using the same company for most of those 30 years and another company for the past 4, and complaining twice yearly to each of them, that there was no solution. I could not be more pleased!

If you want a responsive, proactive company call Service Wizard. Terry, especially, was professional, listened and responsded to our needs l he was polite and kind throughout even as our dogs demanded his attention rather boisterously. I am excited to use Service Wizard for our maintenance and for all our HVAC needs forever. Terry's great service earned our loyalty. I very highly recommend Service Wizard.