Serve-U

3.6 · 121 reviews
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Soumyaramu Ramusoumya
Reviews 1
2020-10-16 07:08

I used Serveu one time for AC service and their re...

I used Serveu one time for AC service and their response was very fast. Their employee is cooperating in nice way and they did a great job on my AC. Now, I didn't find any issue with it since 3 months. They're call center are well mannered on the phone. That's why I recommend ServeU.

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Mayssoun El Chamaa
Reviews 1
2020-09-25 23:53

I have seen bad management but one like ServeU top...

I have seen bad management but one like ServeU tops them all! We have been out of water in a whole building in Motor City since 9AM in the morning and now they are saying the pipe needs to dry! How can a company maintaining a compound as big as Motor City be so ignorant in time management and run ma...

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Jake Thomas
Reviews 1
2020-07-23 22:18

Called the customer care hotline on Friday morning...

Called the customer care hotline on Friday morning, made an appointment for Saturday morning to fix something in the house, and it was confirmed. Saturday morning, I made a follow up call (after the appointment slot had passed) and despite STILL having the request made, the team 'was fully booked' f...

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Yasser Ismail
Reviews 1
2020-06-26 16:42

Lack of commitment for appointments, I had a confi...

Lack of commitment for appointments, I had a confirmed appointment and they did not show, and they cancel the appointment after 30 min of the actual timing and call to reschedule to second day at 9:00 am, next day they show at 9:30 am

You need to pay more attention as clients have another busines...

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Robert B.
Reviews 1
2020-05-14 03:38

Our air conditioning in the maids room and in the ...

Our air conditioning in the maids room and in the bedroom is not working properly. We have 30 degrees in the room. Technicians were here two days ago to report the damage and give me a quotation. I had to pay the invoice for this to ServeU in advance. This happened yesterday. I was assured that the ...

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Muhammed Basheer
Reviews 1
2020-05-03 13:38

Proud to being part of the establishment which is ...

Proud to being part of the establishment which is the UAEs leading Facilities Management Providers. It is aiming to be recognized regionally as FM service provider of excellance by embracing continous improvement in partership with clients to achieve innovation, best value and services.

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Supercars Of Dubai
Reviews 1
2020-04-18 21:06

Very bad and staff not trained well. The other da...

Very bad and staff not trained well. The other day they came to my house to fix the toilet flush when they came they told us that it could be repaired so they went and got the new flush but when they finished the flush doesn t fit in the toilet seat cover and when they removed the toilet seat so t...

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ghinwa najem
Reviews 1
2020-04-04 12:46

This company is unethical. My AC stopped working o...

This company is unethical. My AC stopped working on thursday. I called them and they set an appointment at 9:30 pm same day. 9:45 pm I call them to ask why are they late, then their customer service staff tells me that there is an emergency at a VILLA water is cut so the team went there as if not ha...

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Petro Grygorashchuk
Reviews 1
2020-03-15 15:38

Not recommended and not responsive FM.

Not recommended and not responsive FM.

Have AC broken in our apartment and it took one day to get technician to open it and to say that it is not working and need replace. Then requested whole payment in advance prior work started and was paid same time.
Now it is 4th day when outside temperatur...

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michel hamatiy
Reviews 1
2020-02-26 06:08

Unprofessional security guard, zero communication...

Unprofessional security guard, zero communication, impolite, zero precautions for the covid-19
Security guard in new golden mille 3 palm jumeirah

Dear , unfortunately your security guard called the visitor and he mentioned that i was putting loud music and doing impropriety things . Kindly n...

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Ekaterina Olaby
Reviews 1
2020-02-17 08:21

Worst experience ever!!!

Worst experience ever!!!

Phone operators are rude and extremely unprofessional, so called "technicians" are absolutely unqualified and know nothing about their job.

We have an issue with air conditioning. Serve u charged AED 600 during the first visit, and since 5 days they cannot fix the prob...

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