Worst experience ever!!!

Worst experience ever!!!

Phone operators are rude and extremely unprofessional, so called "technicians" are absolutely unqualified and know nothing about their job.

We have an issue with air conditioning. Serve u charged AED 600 during the first visit, and since 5 days they cannot fix the problem. They don't attend the scheduled appointments or come and waist 3 hours in my apartment trying to figure out what air conditioning is and how it works but with no result. They don't know anything about their job and of course knowledge of English in close to zero.

Quality Assurance doesn't exist in the company as I have already registered 3 complains but nobody bothered to call and sort out my issue.

Phone operators are also careless, rude and never call back as promised.

I am completely frustrated and disappointed with this attitude to customers and poorest level of services.