I have seen bad management but one like ServeU top...

I have seen bad management but one like ServeU tops them all! We have been out of water in a whole building in Motor City since 9AM in the morning and now they are saying the pipe needs to dry! How can a company maintaining a compound as big as Motor City be so ignorant in time management and run maintenance related to water during the day when people are awake and in their homes and in bad need of water. I am sorry to say even flushing the toilet is not an option. Do you expect the residents to stay without using the simplest human needs (the toilet) for the whole day? Would you as management in ServeU accept to have someone block you from your house water for a whole day? Jobs like these should be done at night, when people are asleep and not needing to use the water. Should we leave our homes and and rent hotel rooms just because you are so inefficient in managing your service timing? and just because your teams are inadequate to solve matters on time as you promise??? I do not understand how a full compound can actually be serviced by such an incompetent team. This is the worst service company I have ever seen work in my whole life. Keeping homes and families and children without running water for a full day just because they have a bad operations and management team to know when to schedule jobs as such. What a shame that we have to have to write something like this as a review, I wish there was something good to say about your work, but I find myself stuck with nothing positive about ServeU, their operations and their management!!!!!