Food was overpriced, in small portions and pretty average. Waitresses were nice but managers seemed uninterested and rude. One manager in specific said something disgusting and we almost walked out. Will never eat here again
The waiter inside is treating the non-Australian guests deliberately "turning a blind eye". This store should let it go bankrupt. After the meal, I used to call the waiter up to three times. I saw it three times and then pretended not to see the turn, bad. Extremely. Even giving a star too much
Me and my wife ordered 2 steak sandwiches today at Rubyniks in Miranda. My wife s steak sandwich was ok, but the steak sandwich they served me, was virtually uneatable. The steak was very tough, very hard to chew, I mentioned that to the waiter, and was told that my complaint would be mentioned t...
I get the wait staff are uni students and have better things to look forward in their life but it wouldn't kill them to crack a smile... they're all walking around looking like someone has kicked their dog. Plus they need to taste everything on the menu so if I feign a conversation to try to incite ...
Great cafe. The wait for food is sometimes a little long but other than that the food is always delicious. Friendly staff and great selection of food to choose from. Coffee is always delicious too.
Excellent service, the waitresses are funny and playful. The food was delicious, following the recommendations of the staff made the food even tastier.
Very cool place. For was beautiful and not expensive at all! The staff were incredible and very friendly despite the place being so busy; they've got their systems down pat. Just make sure you book!
Horrible experience and overpriced good. Did not inform us of the long wait before hand. The wraps we ordered were chewy and the proportion of vegetables and meat was appalling.
staff are nice. food was a bit pricey for what we got. ordered steak sandwich and there was soo much sinewy bits in the steak which was a bit disappointing. needed more sauce in the sandwich as well. coffee was good. could offer table water and ask if want any condiments to go with chips.
You need to improve your customer service , hard to get staff s attention to order , was about to leave the restaurant just because the staffs walking pass but still ignore you it s very hard to get their attention
Ordered a bacon melt from take away menu .. only needed to be toasted ... waited 20 minutes .. was not busy at all .. wait staff only cared about talking to themselves.. had to ask again for my order .. hopeless
I am appalled by the service with ruby nicks. I wait about 15 minutes to get a coffee!!! It's utterly DISGUSTING!! I blame management! Pick up your game or I'll take my money elsewhere . Coffees off tap though
Very disappointed. Arrived and sat down around 9:30 AM - after 10 minutes signalled a waitress who then took our order. About another 10 minutes another waitress asked us if we needed anything and we said we had already ordered. In the meantime another couple sat down at a table next to us. They ord...
We usually go to the kids one next to the main Rubyniks. I think the food is a tad expensive for what you get, but the little ones enjoy a run around and I can enjoy my coffee while it's hot..so it's a win win.
Good old Rubyniks, they were very busy, not only they spaced tables for social distancing, the service was fantastic and staff couldn't be more helpful. The food was great in case you were wondering!
the smaller cafe where the kids play area is the best.. just not the coffee on the weekends (weekdays only).. as everything is rushed. awesome staff nonetheless. :)
Nothing flash but I don't think its meant to be. the food was fairly ordinary but my partner had lunch . The service was quick and friendly and overall a nice place to eat.
Poor service, incompetent staff, cold and bland food which took ages to come out. Paid $16 for a chicken wrap with cold, shredded canned chicken. (Even the waitress said she wouldn't eat that chicken) I Was not issued a table number by the waitress and when I went to pay, the register attendee was...
People tolerate slow service, bad food and coffee if the service is good. This place excels in none of the aforementioned - young gentleman with the glasses was exceptionally rude and condescending.
Went to Miranda today. This place had no social distancing. It was packed of people, all tables full. The spaces between them did not comply with 1.5m distancing. I didn't stop with my family first a coffee. While other coffee shops are doing the right thing, this one certainly did not show this tod...
My girlfriend and I decided to eat at Rubyniks today (21st June 2019, at around 2pm), as we ve eaten here before and have had wonderful experiences and had lovely food. However, on this instance our visit was absolutely appalling and I hate to say it, but quite frankly the worst hospitality experien...
Close at 5:30?? Try 2:45 on the Monday I went. And with the attitude as well No I ve already served my last coffee . Thanks. But no thanks. I can get the attitude elsewhere
This place isn't busy for no reason. Seems many people who are unhappy are reviewing, how about some more reviews from happy people. Food is good service good. I love the risotto and they substitute the chicken for halloumi for me. Its massive for me! I always get 2 meals from it. Coffee good. Can't...
Just had lunch here today waited 45 minutes for my lunch and table's all around me who sat and ordered 20mins after me get their food and drinks before me and im a single person their table's of 2 and 6. What a joke will never come here agein. If i could rather you 0 stars i would!!!
The staff at Ruby Niks were lovely. I had an injury and they were really patient and helpful. They let me sit around close to and after closure. Thanks to the staff for being so understanding! P.s. the coffee is very smooth and not bitter, but strong. I love the ANZAC cookie as well.
A lovely spot for a pitstop during your shopping. We had brunch here today, the coffee was good and the raisin toast delicious. Friendly and efficient customer service. Comfortable seating and reasonable prices.
On weekend mornings it s very busy and the service is slow. It s also a bit expensive.
Apart of that it s one of the best places in Sutherland Shire to go for breakfast, lunch or just a coffee break. The food is nice and the staff is friendly. I also like the looks, even though it s not something...
The service at this place is abhorrent. We sat down, ordered and after 20 minutes we asked what the hd up was. We were then informed that there is a 30 minute wait on food. When the food finally came out, it was tasteless and cold. Never again.