Paul Callegari sr
Reviews 1
Stay away from lucent health unless you are a ...
Stay away from lucent health unless you are a rich person there just like all the rest of insurance companies don't pay claims
sbarnett
Reviews 1
3rd party contractor for self paid companies
Stay away from anything Lucent. I had to go to ER in June and still close to end of October it has not been paid. I also have 2 outstanding lab bills that have not been paid. I pay for the premium package each week and my doctor of many years is not taking Lucent at all. Believe it or not I had to s...
Mo Borsheim-Lewis
Reviews 1
Poor customer service for providers. If you call a...
Poor customer service for providers. If you call after 10am they will take your name and phone number to call you back. If you call the next day they will say that you're already on the list. I called and gave my information Wednesday and by Monday had not received a call back. If you call in the mo...
Ethan Garrett
Reviews 1
RUN RUN RUN far away from this company! I would g...
RUN RUN RUN far away from this company! I would give it "0" stars if it would allow me to. I wouldn't even go as far to say this is even an insurance company. You have to do ALL of the legwork yourself and as of today, they have not paid any of my claims!!!!
Colton Mulligan
Reviews 1
Great company. Solid Leadership.
Cheyenne Walcher
Reviews 1
Have had nothing but problems with this company. N...
Have had nothing but problems with this company. Nothing is ever covered. I have a secondary insurance which is Care Source, but Lucent likes to argue that they are my secondary even though Care Source clearly would be my secondary. Can t wait to switch insurance company s again and get away from th...
Cheryl Starr
Reviews 1
Ever since my school district switched over and ha...
Ever since my school district switched over and had Lucent health as coverage, it has been a nightmare and a mess. I ve been battling some charges for eight months. The insurance company blames the hospital, and the hospital blames the insurance company. The customer reps are nice on the phone, but...
Jeff Ingraham
Reviews 1
Find a new job ASAP if your company tries to switc...
Find a new job ASAP if your company tries to switch to Lucent Health. I don't care if you take a $10k pay decrease, you will make up for it in the long run. This company will sit on claims for 6 months, rule everything ineligible, and you won't ever get ahold of anyone to get it resolved. If you hat...
Matthew Smith
Reviews 1
Bad. Very bad.
Penny Semple
Reviews 1
Horrible company for health insurance. They didn't...
Horrible company for health insurance. They didn't pay hospital bill and now my credit is being ruined. I was only supposed to have copays but their sticking me with the whole bill after I paid the premiums. They are making jump through hoops telling me to appeal. I shouldn't have to go through app...