Blake Review of Rubyniks Café
My girlfriend and I decided to eat at Rubyniks tod...
My girlfriend and I decided to eat at Rubyniks today (21st June 2019, at around 2pm), as we ve eaten here before and have had wonderful experiences and had lovely food. However, on this instance our visit was absolutely appalling and I hate to say it, but quite frankly the worst hospitality experience I have ever had. We sat down at our booth, and didn t need to look at the menu as we already knew what we were going to eat. We were greeted by our waiter (didn t catch her name, however she was tall with dark hair, tanned skin, and looked of Asian/South American ethnicity) who took my girlfriend s order first (Chicken and Mushroom Risotto), and then asked what I wanted to order. I asked for the same, but without mushroom and onions. The waitresses response was absolutely disgusting, to which she stared at me in silence for around 5 seconds before responding so you just want chicken and rice in an incredibly condescending and judgemental tone. I have an allergy to mushroom and onion and don t feel like having to explain myself every time I go to eat, so the fact that she was straight out rude to her customer regardless of the circumstance is absolutely disgusting. To top this off, she then turned to my girlfriend and said to her so you eat yours like a normal person? and then proceeded to walk off. Another waitress brought out our food and we went to eat it, however I only ate half of it due to the food on this occasion not being to standard - I understand that this happens sometimes in this environment and I was okay with this. HOWEVER, when our original waitress returned to take our plates, she looked at mine and again in an awful tone said to me you only ate half because there s no flavour left from taking them out? (or something to that effect, I can t remember specifically because I was so taken back this again). I m not one to make negative reviews - or even reviews in general - but for this instance I couldn t let this go without bringing it to the attention of both management and the community.

Comments: