Everything about this is company is terrible. I live at the Saphire. From the accounting (apparently we owe a large sum of money even though we have made every payment on time) to the building literally falling apart. (My water tastes terrible, heating doesn t work, paint job is terrible) DO NOT mov...
I have been an employee of RESSCO for 1 1/2 years and it has been a very positive experience. I quickly learned that even though RESSCO is a large company they go above and beyond to show each employee respect as an individual. RESSCO is happy to award hard working employees the opportunity to be pr...
I was an employee at Ressco for 8 years and it was a great learning experience. Ressco is growing in great strides and I am truly happy for them. I see a great future ahead for Ressco. I worked with some very good people there, they all will be truly missed by me. Congratulations Ressco, cannot w...
My experience working with RESSCO has been very positive. I have worked with RESSCO for the past 2 years and they are one of the best companies to work with. I look forward to working with them in years to come,
I have worked with RESSCO for over three years now and the positive changes I ve seen during this time are remarkable. The corporate team and the onsite management teams are professional, respectful, and compassionate individuals that truly care about their residents. RESSCO is making the investment...
I live in Newburgh Square apartment complex run by this property management company. They obviously don't want people to live here because they do the worst job. Grass hasn't been cut in a year, no lounge chairs at the pool, no tennis nets, siding falling off the buildings, and tarp on the roofs ins...
Ressco Properties took over managing Pennbrook Apts. In Riverview. Even changed the name to Riverview Crossings. We had faith this company would be better then the last. Considering all residents had issues with their apts. But to no avail. Ressco is just as irresponsible and greedy. They want your...
I live in Newburgh Square. The management is horrible. Everything needs updating. Repairs take months on end. Outsiders walking in and out of a down fence. Main Doors barely lock properly. This place does not feel safe. The halls stink and are not clean. Our laundry room has been flooded with sewer...
I live at the Atrium in Southfield Michigan. I have paid my rent every month since I moved in over a year and a half ago. When I initially moved in I paid my first and last month rent. When the last month of my lease approached I did not pay it after speaking to one of the many property managers we ...
If you can avoid their properties, AVOID THEM. I was a resident of the Atrium Apartment buildings from 2015 - 2019 and there were nothing but issues. The building was janky, the first 2 years of living there the elevator didn't work and I lived on the top floor. The air worked when it felt like it a...
Terrible customer service, lack luster maintenance, condescending leasing agent, and so much more. I'm SO glad I took pictures of my move in along with call logs showing the disparity in times from which I was usually not contacted back at all. TERRIBLE MANAGEMENT. I also find it peculiar that the o...
My first year anniversary as a RESSCO employee is fast approaching and I have to say, this is the best career decision I have made! The potential for growth was confirmed with my promotion less than 4 months in and with the companies focus on developing employees and promoting from within, the sky'...
Worst experience ever living in one of the properties they manage. They are all run down and they dont care about fixing any problems for the tenants. If i could give negative stars i would. Its funny that the only positive reviews are their employees to boost ratings. They care more about themselve...
For Canyon Cove in Toledo, ran by Ressco: due to health code and fair housing code violations the entire leasing staff has quit. This company should really be investigated . They had a covid case in the office and didn t inform any of the other staff, all while elderly, pregnant and other high risk ...
Wish I could give them a rating of no better than a negative 5 but the system doesn t allow for that. Their property management is incompetent, inefficient, and incredibly unprofessional. Maintenance and repair requests are ignored for More
I have been apart of the Ressco team for 10 months. It has been an amazing 10 months! I was promoted within 4 months and recognized for my efforts, skills and hard work. The opportunities for growth and advancement are huge within this company. The benefits and bonuses they offer are very competitiv...
Ressco is an awesome organization. The people genuinely seem to want to help their customers and provide top-notch service. The culture seems to embody and value teamwork. Great company
They don't pay their vendors either. The company that I work for did some installation work for them back in April and they haven't paid. Won't return calls or respond to our emails. Dirty and corrupt.
I lived in Village Green- now Waterford Square for almost 2 years. They put a FAKE lease on my account, didn't place my checks on to my accounts until after due dates, so that I would have to pay them fees, falsified a legal document that was sent over to my new apartments. The old property manager...
Ive been with Ressco for going on 2 years. I've been promoted 3 times already. I'm grateful that I finally found a company that recognizes your hard work. Looking forward to next year and whats to come in the future growth!!
This company is extremely deplorable. They don t care about tenants. They pass you off and don t return calls. The Toledo property canyon cove is the worst place I ve ever encountered and the entire staff just passes everything off saying corporate is not answering them. I m at the point where I am ...
I have worked for Ressco for 5 months now, I am graduating soon from college and this company is very flexible with my school schedule and want to see me succeed! We strive to create great relationships with our vendors and keep strong relationships with our future residents and our current resident...
Every negative thing you have read about Newburgh Square and Ressco Management is true. I moved out on June 30, 2017, and I am still wating on my security deposit. Have made numerous calls to Newburgh Square and Ressco and keep getting the run around. They are already past the 30 days that I am su...
If I can give these people less than 1 star, I would!!! I've been waiting for over TWO months to get my refund from them, when legally, they only have 30 DAYS! I HAVE HAD IT WITH THEM. Omar is in charge of the property and for over two months, I have been able to get ahold of him ONCE! He promised m...
I started with the company in September 2017, and it has not only been a positive experience, but a rewarding one as well. They have offered multiple paid training events, and also reimbursed mileage for driving to the training events. Since starting I have seen multiple RESSCO employee's advance w...
We have worked with RESSCO for close to 2 years and it has been a highly positive experience. Everyone from leadership to the onsite management teams have been professional, timely and courteous to work with. RESSCO is working hard to make positive changes to each community they manage and for the r...
I have lived in the Village Green apartment complex for 3 years. 2 years ago Ressco acquired our property and it has gone downhill since.
The largest issue is that Ressco doesn't value their employees. Every single worthwhile office employee or maintenance person has quit before a year in our com...
Notice all the high ratings are from employees? There are hardly any residents from the properties these people "manage" that give them more than 1 star.
Every property this company buys has totally flopped.
They claim resident retention, but all I see is a convoy of UHauls moving out of my co...
I moved in Carriage Park Apts. in April 2016, it has been a total nightmare. There's NEVER anyone to answer the phone. In Oct of this year we received a notice that there was no heat and if we purchased a space heater, under $100 they would comp it on our bill. Next we had heat...here we are one mon...
had signed my lease for SEPT 19th, paid holding fee and security deposit. was called a week later to be told we can t move in because of City of Lansing inspections, ok totally understandable.... was told my Taylor in Autumn Ridges office that I could move in the 25th and they would drop my move in ...
Called to speak with head of maintenance they are very unprofessional and whoever they have working front desk has terrible customer service. They never get the issues handled in the processes of being represented to go fourth in the court process as I am pregnant and had a roof cave in on me while ...
Friendly and compassionate company that care about their residents. Partnering to host month resident appreciate events. Great customer service and always looking to help.
I have been with RESSCO for almost a year and have enjoyed it very much. I am very pleased with the leadership of the company and the training they give to their staff is wonderful. I am happy to be a team member of RESSCO!
This company will change policies and give you no notice to be compliant. Anywhere this company manages I will no longer live. I will be taking my business elsewhere.
Ressco reward hard workers and there is great opportunity for growth. The atmosphere is easy going, employees are nice and Management has a open door policy. Very exciting working for a company that is growing and moving in a positive way!
Your company purchased the property on Northline in Southgate 2 years ago and the fish pond does not work and you are not feeding them.. The residents are very upset seeing dead big KOi fish all over. Please do something about this! Also the parking lot has so many pot holes it's wrecking the cars ...
This company should be sued for everything its worth. I was a resident of the Sapphire in 2017, and that was the worst decision I could have ever made. Busted pipes, sewage, no hot water or heat for months yet still rented out apartments. Staff that were willing to lie to residents for a paycheck, a...
I became a resident of this property in Feb 2017, while still under the management of Village Green. At that time, we felt confidence in the staff and their integrity of truly wanting to work with their valued residents, as it was a reflection of their management team and the Property's reputation a...
I disregarded the negative reviews as isolated incidents, which was a huge mistake. The short story is that I m now living an over-price apartment in need of major repairs, without central air.
Long version: We chose Northview Harbor because it seemed like a good value, and they allowed a short-t...
What is your company doing with all the rent money your collecting. We have still as of 11.26.2019, no safe area of our parking lots and streets to drive on. Carriage Hill Dbn. Heights. This has been since early spring 2018. THANK JESUS I MOVED OUT OF YOUR PROPERTY
I have been an employee of RESSCO's since 2016. From the very beginning I have felt like a member of a family. Ressco is a growing company who is dedicated to not only the residents but also the employees. The growth and advancement opportunities here is mind-blowing; I have been promoted multiple t...
Friendly advice. Make the job of the people below you easier. The people in each leasing office and maintenance garage deserve better. EVERY SINGLE WORKER...EVERY SINGLE RESIDENT deserve better. Give your team the chance to provide a genuine positive experience.
I am a supplier that currently works with RESSCO and have for the past year. I can tell you their commitment to improve their communities and look for brand consistency is very real and refreshing. I can tell current residents and future residents as well... be patient. Positive change is coming and...
RESSCO has made my time at the Hoover Square Apartments quite enjoyable! When I first moved in I had some maintenance issues with my apartment and after notifying the office staff my issues were resolved right away! I've lived here for over 5 years now and can say that the office staff are very frie...
I've been living in Autumn Ridge in Lansing for over a year. In July we started to hear animals in our walls, come to find out we have a wicked raccoon infestation, huge amounts of feces and urine in the attic, insulation is ruined and theres a giant hole leading into my neighbors attic. It took me ...
Think twice before moving into Canyon Cove Villas in Toledo! it is owned by RESSCO. Management at the location change constantly and they tell you what you want to hear without taking care of the issues (look at the comments of other reviews from tenants at CC). I used to enjoy living in the area...
I have been with the company close to two years, and I'm glad they gave me the chance to grow with them! There are a ton of opportunities for advancement, and they prefer to promote from within. The take the time to train their leasing staff, managers, and maintenance technicians, which leads to a r...
Due to a divorce and sudden separation from my x husband I was desperately looking for a place to move near this location. I found these townhomes. They were advertised as offering three different levels: Silver, Gold and Platinum. I signed a Platinum lease, which was supposed to be their most updat...
Falsely claimed I didn't pay rent until they saw cancelled checks with their name. Neighbors upstairs have four children in the one bedroom apt that run run and jump all night. Nothing done regardless of numerous complaints. No upgrades. No carpet cleaning. terrible.
If I couls give them 0 stars i would. Any positive reviews you see are by current Employees period. This company does not give a damn about its residents and only sees them as dollar signs and not people. I lived at the sapphire from November 1st-2017 until feb 24th 2017. I had no little heat from t...
Please do not be a resident of any of RESSCO properties. We left our apartment at Carriage Hill Apartments on May 2019 and they have yet to pay our security deposit as of current. I've emailed and called SEVERAL TIMES but our main contact Umer in accounting doesn't follow up. He only reached out onc...
Ressco is a horrible company that has horrible management. They do not pay their vendors! If you own a small business, please do your research before providing any type of service to this company.
Management at property was lacking in knowledge of job.she ran off maintenance supervisor.leasing agent and property manager spoke to us in downgrading manner.company never paid vendors ..couldnt keep good vendors ...couldnt keep adequate stock to do job...and after i quit.they took 160$for madical ...
I've been employed with RESSCO 7 months now and within my first five weeks I was commended for my dedication to my role and my performance. One of the many things we have to offer is opportunity! I love the ability to make a difference within a large company, fulfill needs, be supportive in anyway,...
My Central air has been out for over a month now during these hots summer days. It s been a miserable living experience trying to tolerate the heat, sweating in my sleep, staying at friends homes etc. the secretary at ressco was very unprofessional she even laughed at me at one point. I was so surpr...
Please do not rent any apartments under this company they will never response your email or phone calls, and of course, they will not refund your security deposit when you move out.
Terrible customer service.. Maintenance repairs take a ridiculous amount of time (a month or more)..There is no urgency to help with any issues. Many of the long time residents have already left. I will be leaving as well. For the amount of rent that you pay, doesn't match the services or lack ther...
This company has done so much for my family and I and i'm forever grateful!! Before I got this job I was homeless for 2 years and struggling to make ends meet, but by the grace of god I got blessed with an opportunity to showcase my skills and I haven't looked back. Thank you RESSCO i am forever ...
I was living at Village in the park staff super professional, friendly, knowledgeble, and supportive. Apartments are really good with friendly neighborhood. Yet the RESSCO Corporate staff are very unprofessional, never return phone calls, give you the run around, tranfrer call and don't answer, give...
Seriously Northview Harbor! As if you don't have enough negative reviews now you hire maintenance man Anthony Topolski! I now will be moving ASAP. You obviously failed to conduct a thorough check on this guy. My wife has been informing the fellow residences about this guy. Expect my and others 3...
Very good company to work for. They care about you as a staff member, open door policy which helps. If you work hard it will pay off. I've been promoted twice in 2 yrs. My overall experience has been good. I look forward to seeing where the company goes.
I am living at Northview Harbor Apartments in Grand Rapids, I am 60 years old, I have never missed a rent payment since I moved in on 2011. In the past 3 weeks my air conditioner has not worked and the A/C unit was in fact removed to bring a replacement, it has been 2 weeks and 5 days so far and d...
This is by far the worst of the worst management companies I have ever dealt with. Every month there is a issue with your ledger in the apartment complex even when you take the receipt to the office they still try over charge you they do not answer maintenance calls and if you call this establishmen...
I would rate Ressco negative 5 stars. I moved into Canyon Cove property Aug. 24, 2019 and moved out Aug. 31, 2019. I would not recommend anyone - even an ememy to live there. I have been emailing and calling Ressco every week and I keep being told my refund is being processed!! It's now December an...
NOTICE THAT ANY RATING HIGHER THAN A 1 STAR IS FROM EMPLOYEES. Have lived in one of the GR properties for over a year, no problems. I m a quiet and responsible tenant who pays my rent on time. Suddenly after their online system update, I m being accused of not paying rent. 3 times I have gone into t...
I've had the privilege of working with RESSCO over the past couple years and highly recommend them. They are extremely detail oriented and always follow through on their promises. I look forward to working with them for many years to come!
They are horrible. Dearborn heights....wont fix issues... new management every 4 months. Unprofessional at best. These pwople are horrible. Air condition stopped working and house thermostat is reading 85 degrees. Im tols that ots not the season to expect air conditioners. What??! Then when....y na...