RESSCO

2.4 · 90 reviews
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Uzair Siddiqui
Reviews 1
2020-09-28 20:38

Everything about this is company is terrible. I li...

Everything about this is company is terrible. I live at the Saphire. From the accounting (apparently we owe a large sum of money even though we have made every payment on time) to the building literally falling apart. (My water tastes terrible, heating doesn t work, paint job is terrible) DO NOT mov...

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Christina Warn
Reviews 1
2020-09-27 20:32

I have been an employee of RESSCO for 1 1/2 years ...

I have been an employee of RESSCO for 1 1/2 years and it has been a very positive experience. I quickly learned that even though RESSCO is a large company they go above and beyond to show each employee respect as an individual. RESSCO is happy to award hard working employees the opportunity to be pr...

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Tonesha Solomon
Reviews 1
2020-09-26 22:02

I was an employee at Ressco for 8 years and it was...

I was an employee at Ressco for 8 years and it was a great learning experience. Ressco is growing in great strides and I am truly happy for them. I see a great future ahead for Ressco. I worked with some very good people there, they all will be truly missed by me. Congratulations Ressco, cannot w...

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Karen S
Reviews 1
2020-09-11 10:36

I have worked with RESSCO for over three years now...

I have worked with RESSCO for over three years now and the positive changes I ve seen during this time are remarkable. The corporate team and the onsite management teams are professional, respectful, and compassionate individuals that truly care about their residents. RESSCO is making the investment...

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Kate C
Reviews 1
2020-09-05 06:21

I live in Newburgh Square apartment complex run by...

I live in Newburgh Square apartment complex run by this property management company. They obviously don't want people to live here because they do the worst job. Grass hasn't been cut in a year, no lounge chairs at the pool, no tennis nets, siding falling off the buildings, and tarp on the roofs ins...

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Laurie Miracle
Reviews 1
2020-09-02 05:50

Ressco Properties took over managing Pennbrook Apt...

Ressco Properties took over managing Pennbrook Apts. In Riverview. Even changed the name to Riverview Crossings. We had faith this company would be better then the last. Considering all residents had issues with their apts. But to no avail. Ressco is just as irresponsible and greedy. They want your...

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Kessha latte
Reviews 1
2020-08-26 05:26

I live in Newburgh Square. The management is horri...

I live in Newburgh Square. The management is horrible. Everything needs updating. Repairs take months on end. Outsiders walking in and out of a down fence. Main Doors barely lock properly. This place does not feel safe. The halls stink and are not clean. Our laundry room has been flooded with sewer...

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C Briell
Reviews 1
2020-08-25 20:29

I live at the Atrium in Southfield Michigan. I hav...

I live at the Atrium in Southfield Michigan. I have paid my rent every month since I moved in over a year and a half ago. When I initially moved in I paid my first and last month rent. When the last month of my lease approached I did not pay it after speaking to one of the many property managers we ...

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Taylour Baskin
Reviews 1
2020-08-11 16:26

If you can avoid their properties, AVOID THEM. I w...

If you can avoid their properties, AVOID THEM. I was a resident of the Atrium Apartment buildings from 2015 - 2019 and there were nothing but issues. The building was janky, the first 2 years of living there the elevator didn't work and I lived on the top floor. The air worked when it felt like it a...

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Tony Robinson
Reviews 1
2020-08-10 02:31

Terrible customer service, lack luster maintenance...

Terrible customer service, lack luster maintenance, condescending leasing agent, and so much more. I'm SO glad I took pictures of my move in along with call logs showing the disparity in times from which I was usually not contacted back at all. TERRIBLE MANAGEMENT. I also find it peculiar that the o...

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Tina Vinocur
Reviews 1
2020-08-07 12:03

My first year anniversary as a RESSCO employee is ...

My first year anniversary as a RESSCO employee is fast approaching and I have to say, this is the best career decision I have made! The potential for growth was confirmed with my promotion less than 4 months in and with the companies focus on developing employees and promoting from within, the sky'...

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Bailey Tarhini
Reviews 1
2020-08-05 09:20

Worst experience ever living in one of the propert...

Worst experience ever living in one of the properties they manage. They are all run down and they dont care about fixing any problems for the tenants. If i could give negative stars i would. Its funny that the only positive reviews are their employees to boost ratings. They care more about themselve...

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Jonathan Mikolajczyk's
Reviews 1
2020-08-02 01:40

For Canyon Cove in Toledo, ran by Ressco: due to h...

For Canyon Cove in Toledo, ran by Ressco: due to health code and fair housing code violations the entire leasing staff has quit. This company should really be investigated . They had a covid case in the office and didn t inform any of the other staff, all while elderly, pregnant and other high risk ...

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Cheryll Reed
Reviews 1
2020-07-22 11:31

Wish I could give them a rating of no better than ...

Wish I could give them a rating of no better than a negative 5 but the system doesn t allow for that. Their property management is incompetent, inefficient, and incredibly unprofessional. Maintenance and repair requests are ignored for More

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Brittany Vandercook
Reviews 1
2020-07-20 23:48

I have been apart of the Ressco team for 10 months...

I have been apart of the Ressco team for 10 months. It has been an amazing 10 months! I was promoted within 4 months and recognized for my efforts, skills and hard work. The opportunities for growth and advancement are huge within this company. The benefits and bonuses they offer are very competitiv...

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Stephanie Lareau
Reviews 1
2020-07-13 16:13

I lived in Village Green- now Waterford Square for...

I lived in Village Green- now Waterford Square for almost 2 years. They put a FAKE lease on my account, didn't place my checks on to my accounts until after due dates, so that I would have to pay them fees, falsified a legal document that was sent over to my new apartments. The old property manager...

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Holdingontohispromise
Reviews 1
2020-07-11 13:09

Ive been with Ressco for going on 2 years. I've be...

Ive been with Ressco for going on 2 years. I've been promoted 3 times already. I'm grateful that I finally found a company that recognizes your hard work. Looking forward to next year and whats to come in the future growth!!

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Alison Thomas
Reviews 1
2020-07-10 22:54

This company is extremely deplorable. They don t c...

This company is extremely deplorable. They don t care about tenants. They pass you off and don t return calls. The Toledo property canyon cove is the worst place I ve ever encountered and the entire staff just passes everything off saying corporate is not answering them. I m at the point where I am ...

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Iesha Bulger
Reviews 1
2020-07-04 13:33

I have worked for Ressco for 5 months now, I am gr...

I have worked for Ressco for 5 months now, I am graduating soon from college and this company is very flexible with my school schedule and want to see me succeed! We strive to create great relationships with our vendors and keep strong relationships with our future residents and our current resident...

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Dolores Weaver
Reviews 1
2020-07-02 01:02

Every negative thing you have read about Newburgh ...

Every negative thing you have read about Newburgh Square and Ressco Management is true. I moved out on June 30, 2017, and I am still wating on my security deposit. Have made numerous calls to Newburgh Square and Ressco and keep getting the run around. They are already past the 30 days that I am su...

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Zheni Cherneva
Reviews 1
2020-06-26 07:57

If I can give these people less than 1 star, I wou...

If I can give these people less than 1 star, I would!!! I've been waiting for over TWO months to get my refund from them, when legally, they only have 30 DAYS! I HAVE HAD IT WITH THEM. Omar is in charge of the property and for over two months, I have been able to get ahold of him ONCE! He promised m...

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Samantha Wiseman
Reviews 1
2020-06-22 01:54

I started with the company in September 2017, and ...

I started with the company in September 2017, and it has not only been a positive experience, but a rewarding one as well. They have offered multiple paid training events, and also reimbursed mileage for driving to the training events. Since starting I have seen multiple RESSCO employee's advance w...

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Rob O
Reviews 1
2020-06-06 10:52

We have worked with RESSCO for close to 2 years an...

We have worked with RESSCO for close to 2 years and it has been a highly positive experience. Everyone from leadership to the onsite management teams have been professional, timely and courteous to work with. RESSCO is working hard to make positive changes to each community they manage and for the r...

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Sarah Babbie
Reviews 1
2020-06-05 07:33

I have lived in the Village Green apartment comple...

I have lived in the Village Green apartment complex for 3 years. 2 years ago Ressco acquired our property and it has gone downhill since.

The largest issue is that Ressco doesn't value their employees. Every single worthwhile office employee or maintenance person has quit before a year in our com...

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Austin
Reviews 1
2020-05-27 15:54

Notice all the high ratings are from employees? Th...

Notice all the high ratings are from employees? There are hardly any residents from the properties these people "manage" that give them more than 1 star.

Every property this company buys has totally flopped.

They claim resident retention, but all I see is a convoy of UHauls moving out of my co...

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Ronda Bozeman
Reviews 1
2020-05-20 12:25

I moved in Carriage Park Apts. in April 2016, it h...

I moved in Carriage Park Apts. in April 2016, it has been a total nightmare. There's NEVER anyone to answer the phone. In Oct of this year we received a notice that there was no heat and if we purchased a space heater, under $100 they would comp it on our bill. Next we had heat...here we are one mon...

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Kayla Valles
Reviews 1
2020-05-17 10:00

had signed my lease for SEPT 19th, paid holding fe...

had signed my lease for SEPT 19th, paid holding fee and security deposit. was called a week later to be told we can t move in because of City of Lansing inspections, ok totally understandable.... was told my Taylor in Autumn Ridges office that I could move in the 25th and they would drop my move in ...

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Marissa Williams
Reviews 1
2020-05-12 08:22

Called to speak with head of maintenance they are ...

Called to speak with head of maintenance they are very unprofessional and whoever they have working front desk has terrible customer service. They never get the issues handled in the processes of being represented to go fourth in the court process as I am pregnant and had a roof cave in on me while ...

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T Rooks
Reviews 1
2020-05-03 08:22

Ressco reward hard workers and there is great oppo...

Ressco reward hard workers and there is great opportunity for growth.
The atmosphere is easy going, employees are nice and Management has a open door policy. Very exciting working for a company that is growing and moving in a positive way!

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Meow Meow
Reviews 1
2020-04-25 06:50

Your company purchased the property on Northline i...

Your company purchased the property on Northline in Southgate 2 years ago and the fish pond does not work and you are not feeding them.. The residents are very upset seeing dead big KOi fish all over. Please do something about this! Also the parking lot has so many pot holes it's wrecking the cars ...

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Yasmine graham
Reviews 1
2020-04-25 02:20

This company should be sued for everything its wor...

This company should be sued for everything its worth. I was a resident of the Sapphire in 2017, and that was the worst decision I could have ever made. Busted pipes, sewage, no hot water or heat for months yet still rented out apartments. Staff that were willing to lie to residents for a paycheck, a...

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Tracey Tyner
Reviews 1
2020-04-22 04:00

I became a resident of this property in Feb 2017, ...

I became a resident of this property in Feb 2017, while still under the management of Village Green. At that time, we felt confidence in the staff and their integrity of truly wanting to work with their valued residents, as it was a reflection of their management team and the Property's reputation a...

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Ryan Burch
Reviews 1
2020-04-13 02:14

I disregarded the negative reviews as isolated inc...

I disregarded the negative reviews as isolated incidents, which was a huge mistake. The short story is that I m now living an over-price apartment in need of major repairs, without central air.

Long version: We chose Northview Harbor because it seemed like a good value, and they allowed a short-t...

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j W
Reviews 1
2020-04-07 19:03

What is your company doing with all the rent money...

What is your company doing with all the rent money your collecting. We have still as of 11.26.2019, no safe area of our parking lots and streets to drive on. Carriage Hill Dbn. Heights. This has been since early spring 2018. THANK JESUS I MOVED OUT OF YOUR PROPERTY

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pierre Abrams
Reviews 1
2020-04-07 00:29

I have been an employee of RESSCO's since 2016. Fr...

I have been an employee of RESSCO's since 2016. From the very beginning I have felt like a member of a family. Ressco is a growing company who is dedicated to not only the residents but also the employees. The growth and advancement opportunities here is mind-blowing; I have been promoted multiple t...

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Marty
Reviews 1
2020-04-04 07:14

Friendly advice. Make the job of the people below ...

Friendly advice. Make the job of the people below you easier. The people in each leasing office and maintenance garage deserve better. EVERY SINGLE WORKER...EVERY SINGLE RESIDENT deserve better. Give your team the chance to provide a genuine positive experience.

You have every opportunity to be a...

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B Cool
Reviews 1
2020-04-02 05:35

I am a supplier that currently works with RESSCO a...

I am a supplier that currently works with RESSCO and have for the past year. I can tell you their commitment to improve their communities and look for brand consistency is very real and refreshing. I can tell current residents and future residents as well... be patient. Positive change is coming and...

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M. Julie
Reviews 1
2020-04-01 03:34

RESSCO has made my time at the Hoover Square Apart...

RESSCO has made my time at the Hoover Square Apartments quite enjoyable! When I first moved in I had some maintenance issues with my apartment and after notifying the office staff my issues were resolved right away! I've lived here for over 5 years now and can say that the office staff are very frie...

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Hannah Ford
Reviews 1
2020-03-21 01:24

I've been living in Autumn Ridge in Lansing for ov...

I've been living in Autumn Ridge in Lansing for over a year. In July we started to hear animals in our walls, come to find out we have a wicked raccoon infestation, huge amounts of feces and urine in the attic, insulation is ruined and theres a giant hole leading into my neighbors attic. It took me ...

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Steve Fogle
Reviews 1
2020-03-17 14:58

Think twice before moving into Canyon Cove Villas ...

Think twice before moving into Canyon Cove Villas in Toledo! it is owned by RESSCO. Management at the location change constantly and they tell you what you want to hear without taking care of the issues (look at the comments of other reviews from tenants at CC). I used to enjoy living in the area...

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Katherine Boyd
Reviews 1
2020-03-16 10:59

I have been with the company close to two years, a...

I have been with the company close to two years, and I'm glad they gave me the chance to grow with them! There are a ton of opportunities for advancement, and they prefer to promote from within. The take the time to train their leasing staff, managers, and maintenance technicians, which leads to a r...

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Anecia Calma
Reviews 1
2020-03-15 07:21

Due to a divorce and sudden separation from my x h...

Due to a divorce and sudden separation from my x husband I was desperately looking for a place to move near this location. I found these townhomes. They were advertised as offering three different levels: Silver, Gold and Platinum. I signed a Platinum lease, which was supposed to be their most updat...

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bryon patton
Reviews 1
2020-03-13 00:02

Falsely claimed I didn't pay rent until they saw c...

Falsely claimed I didn't pay rent until they saw cancelled checks with their name. Neighbors upstairs have four children in the one bedroom apt that run run and jump all night. Nothing done regardless of numerous complaints. No upgrades. No carpet cleaning. terrible.

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susie Cue
Reviews 1
2020-03-01 10:52

If I couls give them 0 stars i would. Any positive...

If I couls give them 0 stars i would. Any positive reviews you see are by current Employees period. This company does not give a damn about its residents and only sees them as dollar signs and not people. I lived at the sapphire from November 1st-2017 until feb 24th 2017. I had no little heat from t...

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ECab92
Reviews 1
2020-02-27 05:41

Please do not be a resident of any of RESSCO prope...

Please do not be a resident of any of RESSCO properties. We left our apartment at Carriage Hill Apartments on May 2019 and they have yet to pay our security deposit as of current. I've emailed and called SEVERAL TIMES but our main contact Umer in accounting doesn't follow up. He only reached out onc...

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Dallas Daech
Reviews 1
2020-02-20 10:27

Management at property was lacking in knowledge of...

Management at property was lacking in knowledge of job.she ran off maintenance supervisor.leasing agent and property manager spoke to us in downgrading manner.company never paid vendors ..couldnt keep good vendors ...couldnt keep adequate stock to do job...and after i quit.they took 160$for madical ...

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king leo
Reviews 1
2020-02-19 01:42

I've been employed with RESSCO 7 months now and wi...

I've been employed with RESSCO 7 months now and within my first five weeks I was commended for my dedication to my role and my performance. One of the many things we have to offer is opportunity! I love the ability to make a difference within a large company, fulfill needs, be supportive in anyway,...

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DJTREZO
Reviews 1
2020-02-17 02:34

My Central air has been out for over a month now d...

My Central air has been out for over a month now during these hots summer days. It s been a miserable living experience trying to tolerate the heat, sweating in my sleep, staying at friends homes etc. the secretary at ressco was very unprofessional she even laughed at me at one point. I was so surpr...

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Janice Thomas
Reviews 1
2020-02-13 22:28

Terrible customer service.. Maintenance repairs ta...

Terrible customer service.. Maintenance repairs take a ridiculous amount of time (a month or more)..There is no urgency to help with any issues. Many of the long time residents have already left. I will be leaving as well. For the amount of rent that you pay, doesn't match the services or lack ther...

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Jeremy Moody
Reviews 1
2020-02-10 13:08

This company has done so much for my family and I ...

This company has done so much for my family and I and i'm forever grateful!! Before I got this job I was homeless for 2 years and struggling to make ends meet, but by the grace of god I got blessed with an opportunity to showcase my skills and I haven't looked back. Thank you RESSCO i am forever ...

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Alicia Resendizortiz
Reviews 1
2020-02-07 02:28

I was living at Village in the park staff super pr...

I was living at Village in the park staff super professional, friendly, knowledgeble, and supportive. Apartments are really good with friendly neighborhood. Yet the RESSCO Corporate staff are very unprofessional, never return phone calls, give you the run around, tranfrer call and don't answer, give...

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Sean
Reviews 1
2020-01-27 18:04

Seriously Northview Harbor! As if you don't have e...

Seriously Northview Harbor! As if you don't have enough negative reviews now you hire maintenance man Anthony Topolski! I now will be moving ASAP. You obviously failed to conduct a thorough check on this guy. My wife has been informing the fellow residences about this guy. Expect my and others 3...

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S L
Reviews 1
2020-01-26 20:02

Very good company to work for. They care about you...

Very good company to work for. They care about you as a staff member, open door policy which helps. If you work hard it will pay off. I've been promoted twice in 2 yrs. My overall experience has been good. I look forward to seeing where the company goes.

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tim cole
Reviews 1
2020-01-22 04:05

I am living at Northview Harbor Apartments in Gran...

I am living at Northview Harbor Apartments in Grand Rapids,
I am 60 years old, I have never missed a rent payment since I moved in on 2011.
In the past 3 weeks my air conditioner has not worked and the A/C unit was in fact removed to bring a replacement, it has been 2 weeks and 5 days so far and d...

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Lakeisha White
Reviews 1
2020-01-20 17:03

This is by far the worst of the worst management c...

This is by far the worst of the worst management companies I have ever dealt with. Every month there is a issue with your ledger in the apartment complex even when you take the receipt to the office they still try over charge you they do not answer maintenance calls and if you call this establishmen...

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Margaret Boone
Reviews 1
2020-01-14 21:11

I would rate Ressco negative 5 stars. I moved into...

I would rate Ressco negative 5 stars. I moved into Canyon Cove property Aug. 24, 2019 and moved out Aug. 31, 2019. I would not recommend anyone - even an ememy to live there. I have been emailing and calling Ressco every week and I keep being told my refund is being processed!! It's now December an...

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Traci Harvey
Reviews 1
2020-01-12 04:18

NOTICE THAT ANY RATING HIGHER THAN A 1 STAR IS FRO...

NOTICE THAT ANY RATING HIGHER THAN A 1 STAR IS FROM EMPLOYEES. Have lived in one of the GR properties for over a year, no problems. I m a quiet and responsible tenant who pays my rent on time. Suddenly after their online system update, I m being accused of not paying rent. 3 times I have gone into t...

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Nick Oswalt
Reviews 1
2020-01-10 05:29

I've had the privilege of working with RESSCO over...

I've had the privilege of working with RESSCO over the past couple years and highly recommend them. They are extremely detail oriented and always follow through on their promises. I look forward to working with them for many years to come!

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Katie Bachman
Reviews 1
2020-01-08 11:32

Very disappointed in the management & maintenance ...

Very disappointed in the management & maintenance staff at the Village Green Apartments located at 950 Village Green Lane, Waterford.

Resident repair/maintenance requests are not completed in a timely fashion.

The playground area hasn't been maintained leaving unsafe for kids to play there. Th...

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Family Indigo
Reviews 1
2020-01-07 03:25

They are horrible. Dearborn heights....wont fix is...

They are horrible. Dearborn heights....wont fix issues... new management every 4 months. Unprofessional at best. These pwople are horrible. Air condition stopped working and house thermostat is reading 85 degrees. Im tols that ots not the season to expect air conditioners. What??! Then when....y na...

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