Hannah Ford

Review of RESSCO

I've been living in Autumn Ridge in Lansing for ov...

I've been living in Autumn Ridge in Lansing for over a year. In July we started to hear animals in our walls, come to find out we have a wicked raccoon infestation, huge amounts of feces and urine in the attic, insulation is ruined and theres a giant hole leading into my neighbors attic. It took me complaining, calling the office almost everyday, and it still is not resolved 3 months later. They finally called out a specialist after 3 months of me and my neighbor harassing them about the issue. 9 raccoons and 1 opossum later, they are out of the townhouse but now comes the issue of getting them to fix the damages and clean up the massive mess up there. To make it better, i'm 8 months pregnant and have told them multiple times how much stress this is adding on me and how big of a health hazard it is. I don't know what the issue is but it seems like a higher up issue of my local management not being able to do what they need to do to fix the issue. I also do not understand why no structural maintenance has been done in the area to repair routine damages every year to prevent something like this from happening. $1000 a month gets you nothing but a headache.