Hands down the best experience I've ever had in my life. No this review was not coerced. Loved everything about this dealership. Andrew Barbot was awesome, give that man a raise. Knew exactly what I wanted and delivered without an issue. Very straight forward dealership unlike Paragon Acura. People ...
Horrific experience at Rallye Acura in Roslyn. I needed a visor replaced and the interior lights fixed. They made me wait 3 hours only to tell me that the light issue was a "switch being off in the back" and that the visor was not replaced because they did not have the part. When I went to check ...
Leasing my new Acura MDX at Rallye Acura was a great experience. I was treated with exceptional professional courtesy by my sales associate, James Arismendy. The entire staff was polite and attentive to my experience while at the showroom and later for delivery of my MDX. I highly recommend Rallye A...
The salespeople at Rallye are a pleasure to deal with. Their use of Internet buying tools such as Edmunds Price Promise takes the negotiating out of the negotiating as the discount from MSRP is known in advance. Matthew made getting the options/lease I wanted for my new MDX easy.
Buying my car here was a great experience. This was my first time buying a car by myself so I was very nervous. My sales person Jennifer V and the rest of the staff at Rallye were amazing! Jennifer made my first car buying experience amazing. Not once did I feel pressured or like she was just trying...
This used to be a first-rate dealership, but the quality of service has declined precipitously in recent years. The service wait time is now hours for a simple oil change, the staff is not up front with how long you may spend waiting for your car to be worked on, and the quality of their work doesn'...
Rallye Acura did a great job when I bought my pre-owned 2017 Acura MDX Sport Hybrid. I found it online and emailed them on a Sunday morning. Much to my surprise, I received an email and phone call from Idrees Khan, from the internet department, that morning letting me know the car was available. ...
What a great experience! Dan and the rest of the staff were so helpful and it was such a smooth transaction getting into my lease. Will def be a long time customer!
This would be my second purchase from Rallye Acura. Again, I dealt with Reza Lavaie and he was nothing but excellent. He showed me my options and broke down the difference between each model. He gave me the opportunity to test drive multiple vehicles and also took me in a ride in the NSX (amazing ve...
I saw the review on your website about Danny from Rallye Acura. I was looking for 2019 RDX so I contact him. He returned the call immediately and the rest is history. He is a truly sincere Manager who will keep to his words. No gimmicks, no back and forth. I went to his dealership, took a test driv...
I leased a 2019 Acura TLX A SPEC My first new car, Andy F. was my salesmen and The management team at Rally. A truly exceptional experience I'm very satisfied with Car payment and the service is second to none. Thank You Rallye Acura
Everyone at Rallye Acura is great, from management to sales and service you can't go wrong.. However, I have been using Chad in service for close to 10 years and there is a reason, He is the best. One of the most honest and sincere people you will ever meet. I want to purchase a new Acura just so I ...
I came in with some challenges but the team was up to the task and was a pleasure to work with every step of the way. The e-mail contact Robin knew I would need a little extra care ans set-up a VIP appt with the sales Manager Joe. He took the time and effort to work out a great deal on a really nice...
Matthew Mishanie was great to work with. He was all about the customer and what I needed to make the deal happen. Very professional. The rest of the team was the same. (Joe Matajy & Joe Filardo) My overall experience at the dealership was excellent. I'm glad I made the trip from New Jersey to buy m...
Do one use these guys. Made me wait over an hour to get a loaner car. Then told me I could not get a loaner car (I did not buy my car from them). However, Acura road side assistance would only tow to them! Then I was told I could not get a loaner because the damage was going to be an insurance cl...
The salesperson was friendly and willing to help us to get a great budget on the leasing. And the facility was clean and simplify to use from servicing to waiting area.
I recently leased a 2015 TLX from the dealership. This time around, let's just say my situation required special attention. From Jay the GM and Joe the Sales Mgr to Steve Abbondandolo and Tech person Chris Poggioli, the experience was absolutely top notch. I can' t recommend these guys more. Profess...
I would to thank Jabir for making our RDX purchase and follow up visits a pleasure. He was very professional and made our purchase a positive experience. We are sold on Acura and looking forward to working with Jabir again soon.
Took my Acura RDX for B1 service and brake noise. It was great experience, Michael Oneill was wonderful and take care of all required in very timely fashion. He was very professional and courteous. Brake noise gone. Very happy with service and professionalism. 5 stars to Michael Oneill. Enza was ver...
Had the pleasure of working with Yovanny, who was the consummate professional the entire time. He was knowledgeable, honest and transparent which made for a smooth transaction and an all-around great experience. I would highly recommend choosing Rallye Acura.
Chris Bello does a Great Job at Rallye Acura, as a return customer I am very pleased with the dealership and the level of service provided by the sales and service team. Chris is very straight forward, no games, no BS! He is very helpful throughout the sales process and has great product knowledg...
I'm back again at Rallye Acura and Keeyoung Moon was my advisor. Excellent service and addressed all issues. Gave me status updates throughout the whole process. Thank you again handling everything for me! Surpassed all my expectations!
Danny Park at Rallye Acura is a tremendous sales manager and provided excellent customer service in my search for two cars. I told Danny what cars I was interested in and at what price point - Danny gave me his best offer straight away. How do i know? The market (i.e. other Acura dealerships) provid...
Let me start by saying, THANK YOU DANNY! Danny went above and beyond for both my partner and I - deals that we didn't even know Acura would have nonetheless! He completely took care of my old lease with Honda, plus MORE. We weren't planning on leaving the dealership with two cars might I add, but Da...
My latest visit was as usual, excellent service excellent service rep. As always work was done quickly and neatly everyone treated me so well. Happy to have bought my car at Rallye will continue to recommend Rallye. Thx
I just needed a regular service, but I was new to the area. I brought my car in and not only did I feel they were honest, but they were really nice. When I asked about any coupons or deals they had going on, my service advisor, Chris, actually did look and when he didn't see one that would work fo...
We went this service center today for a accelerated "B1" maintenance service for our MDX. B1 service is oil with filter change, tire rotation, fluid fill ups and basic safety check. A1 service is same service without tire rotation. All other Acura service center in NYC or LI I went before charg...
Donald You was a pleasure to work with. He worked hard and provided world class service. Highly recommend working with Donald if you are in the market for an Acura.
I ve purchased or leased several cars from Rallye. One of the key reasons I m a returning customer is not just because of their great sales team, but also their excellent Service Advisors. One of their standouts is Carol Clark-Muniz @ Rallye BMW. She is patient, articulate and extremely knowledge...
Danny Park and Faith was very professional and friendly. It look less than 1/2 hour for us from the time we arrived to the time we left a deposit. 2 days later it took less than 1 hour and we were driving home with the new car. It's not the lineup or the prices of the cars that keep us coming back. ...
I just drove home in my 2014 new Acura MDX today and I love it already!! Believe it or not, this might be my 5th Acura MDX ... so you know I'm telling the truth! My salesperson this time around was Kristen Conte ... she was amazing! Not only an amazingly helpful salesperson ... but such a down to...
Once they sell you a car, they will NOT know you. I bought a car from them and i called my sales rep for a mechanical problem and he said he can't help me as it was a service related issue; he even did not care to transfer my call to services dept instead he said call service dept and bye.
I drive in from Manhattan to use Rallye even tho there are Acura dealers much closer to home and you're worth the trip. You guys are great; the best car dealership I've ever dealt with.
I love this place, excellent costumer services, especially joany santiago,great costumer, always explain everything on point. Im very thankful with the services
This has been by far the best dealership I have ever experienced. Danny went above and beyond all lengths to accommodate my purchase, he made me a believer. The entire Rallye team is impressive, from sales to finance treated me like a superstar. I would highly recommend this dealership to everyone. ...
Rallye Acura was a great experience. The sales person, Matthew, was great. He didnt rush us into any decisions and had tons of knowledge. The big kahuna, Joe, gave us a deal we couldnt pass on......so far, the vehicle is all that and then some.... I would definitely recommend Rallye Acura to any of ...
My first trip to Rallye Acura was with a friend of mine who was purchasing a car from Reza. I had just walked away from a nightmare at a neighboring dealership so I was not ready for what happened at Rallye. Reza was a consummate professional from the minute we were introduced. He was knowledgeab...
My wife and I scheduled a "learning" session with Chris Poggioli to help us better utilize certain features of my wife's Acura - complex features like speed phone dialing, the GPS system and other internet features. Chris spent the better part of an hour patiently giving us a practical demonstration...
I'd like to add to my review of my recent sales experience at Rallye. Each and every person, from Jabir, the salesman to Joe the sales manager, to Joel the finance manager and Chad, our service advisor --- my husband and I are extremely happy with Rallye Acura. Their sales and services are above and...
service experience itself was fine, from drop off to loaner,, problem was on pick up of vehicle.... it was filthy, bird droppings and mud all over car, interior was dirtier than when i dropped off, foot print on interior passenger door and dirt all over passenger all weather mat.... and rarely doe...
Mr. Lavaie was very professional from his greeting up to the moment that I was ready to leave the dealership. My experience was very pleasant and after all the formalities I was able to see that not only was he at work which everyone has a preconceived notion of what a salesmen is but he also show...
We had an extremely pleased experience buying from Rallye Acura. Mr. James Arismendy, the sales associate who helped us, offered unparalleled family-like services, with tremendous patience, every single time we visited Rallye Acura throughout our entire buying experience.
My experience at Rallye Acura ,Roslyn was great.. I was welcome by the Sales Person "Danny Parker" who help me in buying my Acura MDX 2010. At the service center everything was taken care in a very professional and cool manner. Got proper update on my car's service status while i was waiting at the ...
We recently purchased a certified Acura RDX 2017 from this dealer. One of the reasons we went to Rallye was because of their great reputation, and we were not disappointed. Danny Park took great care of us. He made us feel at home, and he treated us as friends even though we had just met. He made th...
The people at the dealership were pleasant and accommodating. Andrew Fleming listened to my desires and then made suggestions. This was different than other car sales persons that want to steer you in a particular direction or deal. We worked the numbers of the purchase until it made sense to me and...
Just wanted to say that my first time coming to rallye acura i was greeted very professionally and the staff is excellent and the general manager jay is very excellent and its great that they have somebody thats very professional and very out going, they treated me with respect and were very helpful...
Dropped car off for service and recall repair. Loaner was filthy. My car was kept for 2 days and told to bring back in a few weeks. Felt like the least they could to was wash my car...Nope! Very disappointed with this visit. I have been a customer for 10 yrs never has it been this bad. If they are...
I bought my 2013 Acura ILX from Rallye Acura and absolutely love my car and love the dealership and the service department. They have answered my questions, made sure to help me when i had to bring my car in, and made sure to set me up with a rental or loaner if my car needed long term work or a re...
Reza was the absolute best. He was able to quickly determine my needs and place me and my wife in the perfect new car. My wife loves her new car and I love the professionalism and amazing deal he gave us. We will be back in 3 years and everyone of my family and friends will be recommended to my n...
Rallye acura is one of the top dealership among I'm along for last one year. Their sales people are great but the service people are even amazing. Very profession specially my service adviser Mr. Chad is a very knowledgeable and delicate dude. No matter what service I go for oil change, break pad/ r...
Chad and Enza are tops. They are always welcoming, happy to see me, work with me on price, gladly provide a loaner (that RLX is fantastic) and are most of all honest. Everything you want in a service team.
BTW the new service entrance is state of art, high speed doors and cameras that recognize...
Another great visit to Rallye Acura service center. Came back after relocating to another state and still getting great service. Chad is the epitome of professionalism and never disappoints.
Their service is great and efficient. I bought my car from them and I always go here for the service. The people there know what they're talking about. They also serve bagels while you wait. Their sales people can be pushy sometimes, but their service center is excellent.
Sales Department is AWESOME. The service department on the other hand is a different story. I brought my car in for a problem with the Auto Stop Start function and they told me that they have never seen that problem before and kept my 2017 MDX for a day and gave me a loaner that was filthy and had t...
Had a great experience leasing with Rallye Acura. Ask for Danny Park!
Danny helped me lease my 2016 Acura TLX and was helpful and truthful the entire time. There were no hidden fees or last minute disclaimers. Danny beat all of the competitors prices and we agreed on a price over the phone. When ...
I had a great time at Rallye Acura Roslyn. The entire staff is very professional.
James Arismendy was my sales associate. He was patient and took the time to show me the vehicle and made sure I was satisfied and informed of all details regarding my lease. He went above and beyond to get me the be...
Danny Park made my leasing experience completely smooth from start to finish. I wasn't pressured to get a bunch of extras I didnt need or want and he was genuinely friendly and personable. We came to an agreed upon price without any manipulative tactics. As a female it can be intimidating to go into...
We visited three other Acura dealerships before going to Rallye. The team at Rallye Acura took a real interest in meeting our needs and made us feel comfortable while giving us the time to understand the dynamics of leasing and the benefits of the car. This is a real professional group. Ask for B...
JUST bought my RDX from Rallye Acura and I just love this vehicle. Comfortable and the Salesman Mr Chowdhery was very helpful, patient and answered all my questions and concerns about the car.
ANTHONY IS A GREAT SALES MAN. HONEST , HE FOLLOWS THRU ON EVERYTHING HE SAYS . EVEN AFTER THE SALE IS DONE , HE STILL IS AVAILABLE FOR ANY QUESTIONS OR ASSISTANCE ! GO SEE ANTHONY AT RALLYE .
I have been going to rallye acura for the past 10 year with my Acura MDX. The service dept has always been great. I have work with Chad Tammaro (service advisor) for many years and he always treat you with respect and honest with you. Can't said enough good things about him. Recently, I also...
Was greeted and welcomed by the service associate, Matthew. He was charming and very welcoming. The dealership had bagels and coffee along with other things to help out with an early morning.
Definitely felt lime being at home. Very happy with the ...
Service was poor my wife and I were trying to get assistance with Leasing an suv for 15 - 20min . We both made I contact with several employees who didn't acknowledge our presence so we walked around for awhile assisting ourselves to find a 2020 RDX then we left.
I had a great experience at Rallyea Acura. From the moment you walk in everyone treats you with respect and professionalism. Thank you Anthony for listening to all my needs and finding the right car for me and my family and thank you all for making the transaction go so smoothly.
Andy was a pleasure to work with. He explained all of the processes and represented the dealership and services well. We did our research before going to the dealership so we appreciated his honesty. No haggling was needed. Would recommend him to anyone.
My father and I visited Rallye Acura this memorial weekend. The place was extremely busy, and because we didn t have an appointment we thought we would have wait a good amount of time. Fortunately, joe (the finance manager) took us in and was very professional and attentive to our needs. He helped w...
The staff here is always very professional. They get you car in and out as quickly as possible. The waiting area is comfortable with free coffee. I like that they give your car a complimentary car wash when you get the car serviced.
This is the best experience I've ever had with a car dealership. They people here are very friendly and welcomed me with open arms. My sales rep Reza was awesome he really listened to what I wanted and wasn't pushy like some reps can be. Reza was really kind and awesome I would send everyone to him....
Top Acura dealership in Long Island. Expedited service when purchasing/leasing a new vehicle. Excellent and short wait times (about an hour) for most service appointments including complementary car wash.