Rallye Acura Reviews

This is the 8th vehicle my wife and I have purchased or leased from Rallye Acura in the last 20 years. They are always attentive and willing to negotiate. Will was the salesperson I worked with to purchase my TLX and he was extremely helpful and patient. My previous car was totaled and we had to find a vehicle in a short period of time. He patiently went through his inventory to find me the perfect vehicle that fit my budget and needs. Julio handled my financing and he went above and beyond to get me the best rate possible for my vehicle. I highly recommend this duo to anyone looking for an Acura. We will definitely be returning for our 9th vehicle when my wife's lease is up.

Not the quality service that you expect from a top note Dealership. Got a new tire and they forgot to put air in the tire and valve cap!

Wish I can give 10 stars to Service advisor Moon for helping me out on 2020 Acura Tlx. I bought car from Acura of Bayshore and perp person forgot ( they were in rush to close deal and for night)to delete messages on screen had only 100 miles. Called Bayshore told bring car back also I emailed them message,but Moon told me stop by deleted message and save my time to go to Acura of Bayshore. Valley Acura service advisor told me they have to charge me. I wanted to lease car from Rallye Acura,but price was little high. Next time they get first chance.

My wife and I were looking to replace our PASSAT. Although the car was a pleasure to drive, everything else was an issue. Our considerations were focused on Japanese cars: Lexus, Infinity and Acura. At Acura we felt no pressure what so ever. My wife went three times for a test drive. Mat was amazing, always with a smile. He listened with great deal of attentions as what we were looking for and explained in detail what every model featured. He gave us all the privacy we needed during this process. To close the deal I did not have to be on location. On delivery date everything worked as a Swiss watch. I would gladly recommend Mat to a friend.

Came here to purchase my first Acura, and I had a great experience. Danny was cool, and was very helpful. Everyone who I interacted with involving my purchase of the car was very helpful.

Kenny is really helpful and did a fantastic job. He arranged a round Uber trip for me which was very convenient. I would say this exceeded my expectations. Will definitely go back again.

Took my car in for service and when I got it back the car didn't feel right. Wasn't sure what the problem was until a few weeks later when the car just stalled on me. When I called Acura they just disregarded my problem and stated they are not responsible without doing any investigation. They asked me to spend money to replace the battery to even start the investigation, appears they are more interested in profit then customer satisfaction. So I took it somewhere else. When I took it to another mechanic they discovered the problem was with a stripped bolt that was removed during my repair, confirming Acura's technician's mistake. This caused more damage which I had to pay for. When things go wrong based on my experience they will try to walk away and not put any effort to help. They need better technicians or have better quality control measures.

Great new state of the art service center. Everytime I ve taken my car for service, Ralley Acura service representatives were upfront and transparent, and helpful.

Jabir Choudhry at Rallye Acura was extremely helpful in helping us find the right car for a great deal. When we picked up the car, JC explained all the aspects of the vehicle in great detail. He was very helpful and friendly and made our experience wonderful! I am so thrilled to have the 2013 TL!!

Went in for a car that I found online. Staff was friendly and had me on my way fairly quickly after test driving and leasing my very first Acura. Will be recommending to my family and friends.

Michael was very helpful and nice. Overall a great salesman.

Salesperson Tony Yao was great! He worked with us on the price we wanted and we walked away with a new car the same day! Sales center was very clean and they have a "cafe" with a good selection of coffee and tea.

After my excellent experience working with Danny Park last year to lease a car for my wife, there was no question in my mind what to do this year. I emailed Danny the details of my current situation and the following week I was driving my new MDX. Fast, simple and professional.

After setting up AcuraLink, I experience an issue with the car syncing with my iPhone. Dario took responsibility and resolved the issue amazingly fast, working directly with the AcuraLink.

The team at Rallye are ROCKSTARS!

Had a terrible experience here yesterday. We called and made an appointment to test drive a specific car for a specific time. When we arrived at that time, the sales person told us the car was not back from its previous test drive. So, he showed us the floor model as we waited. We informed him we already had a deposit on another brand, but if he could beat the price we would be very interested in an Acura instead. We sat there for close to an hour while he entered things into his computer. He was unable to give us any numbers on the car even after we had told him that s what we wanted to know. After over an hour, after asking again about the test drive and being told there wasn t anyone available for a test drive , we decided to leave. This sales consultant had zero urgency and could have made a sale yesterday, but his attitude killed any chance of that. Very disappointed with the customer service.

I bought a 2018 mdx/tech today and the whole experience was a pleasure. I've been scouring the market online for this model for 2 months and finally settled on this car because of the price. There are tons of this exact model out there and this was by far the best price. $2500 cheaper than the next one on our radar. Worth the 3 hour drive with NYC traffic. And the documentation fee is $75 vs. $500 at most other places. Mark Marro was our salesman and he was great. No pressure. Highly recommend this dealership.

Walked in late in the evening about an hour prior to close, took a while for anyone to acknowledge that we were there, the Sales Manager finally did and found us a sales rep to help us out. Unfortunately that sales rep didn't seem like he wanted to make a sale. Didn't seem willing to negotiate, even on a floor model. Didn't offer to try and find us inventory anywhere else. Meanwhile, I left there and within 5 minutes found more than a few vehicles which fit what we were looking for. Hopefully one of the numerous other Acura dealerships will be more willing to make a sale.

I was treated extremely well and completely satisfied with the service and help provided by Chad, on my 2015 TLX that wouldn't start and had to be towed there. Thank you so much and this will be my go to place for all future service needs.

Danny Park was very knowledgeable and professional. He made me feel at ease throughout the whole process, including trading in my old car and leasing a brand new 2019 TLX A-Spec. It was like he read my mind for what specs I was looking for in my next car. Two of my family members also purchased/leased from Rallye Acura, I would definitely recommend this dealership to my other family and friends.

Just bought a Acura rdx. Danny was helpful, answered all questions and was patient. He helped with all the paper work. Great experience.

Bought my car here. Fantastic sales and the service is top notch! This is where you want your car taken care of.

This morning I had yet another great experience with Chad and Enza at the Rallye Acura service department. Their caring professionalism is a breath of fresh air. I have brought my car to Rallye for service nearly every year since we moved to Long Island in 2007. Chad and Enza are always honest, responsive, informative, and straightforward in their assessments and recommendations. Today's service was a simple replacement of a headlight. Yet, no matter whether the job is large or small, they treat me the same way. Although the dealership is undergoing renovations, I hope they never change Chad and Enza!
--george white, jr.

Andy, if I said you are one of the best sales person I had meet in mylife it would be very little for you. you are So professional, helpful, honest, beyond anyone imagine.
I love my RDX sport so much. I will recommend all my friends to you.

Salesman was very friendly, courteous and knowledgeable. I wss able to leave the dealership with a new car and plates in less than 3 hours. I highly recommend Rallye Acura

The best experience I had leasing a car!! Everything was handled efficiently and the sales rep/ manager was super approachable and friendly - ask for Danny Park - he made the entire process stress-free! Thank you Rallye Acura for an amazing car and deal!!!

Yovanny is simply the best. Even though I wasn t able to get into a new vehicle due to credit issues he was extremely helpful and tried everything in his power to help me out. As soon as I build up my credit I will be returning due to the hospitality and warm welcome I was given dealing with them. I wish all dealerships were like this one. Great job guys. Can t wait to make a deal in the near future!!

Just leased a new MDX. My sales person Jennifer Velazquez was awesome. Like some other person's comment below, I felt the exactly same way. she was so friendly and every time I spoke with her and I felt like I was talking to a friend. I still had a few issues even after I leased my car, but she was so responsive and willing to help me resolve the issues ASAP. I would strongly recommend her to anyone who is looking to buy or leas a new Acura. Jennifer is just amazing!!

Service is provided in a timely, professional and consumer friendly manner. And, you get a free car wash and breakfast! It is the closest thing to maintenance nirvana. Chad delivers every s i n g l e time!!!!

Leased a tlx shawd advanced. The sales consultant,Mr Reza Lavaie was terrific to deal with.He was straightforward and true to the price offered me. I found the dealership to be transparent and fair in the leasing process. At the end of the day I got a wonderful car at a fair price. Haved leased cars for 15 years-Infinitis. By far the most pleasant process so far. Highly recommend him and the dealership

Bought a vehicle from here. Got my own vehicle serviced here. Great people and they're pretty quick. I would recommend making an appointment before heading over a couple of days in advance.

This is going to be the first time I go out of my way to write a review but due to the outstanding customer service I received at Rallye Acura in Roslyn NY I was compelled to share my experience. For starters when I initially walked into the showroom I didn't have annoying sales associates hover over me. I was greeted and given the space to look at the vehicles in the showroom. William Tsevas was the sales associate that assisted me when it was time to ask questions. He was very patient with me and was understanding to my situation. (2 months remaining to my old lease with another car company) I never got the impression that I was being pressured to make an immediate decision. Quite the contrary, I was in the process of closing on my home and needed to wait in order to get into a new lease. The finance manager Faith Egan was also incredible and she was able to get me approved for a lease that was less than my previous lease but with a far better vehicle. The dealer also paid 1 of the 2 remaining payments on my old lease. It's been 3 weeks thus far and I'm completely satisfied with my vehicle, with the deal I received and with my overall experience. If you are in the market for an Acura and live anywhere near Roslyn I would highly recommend this dealer.

I have been getting my car serviced at Rallye for years and have always had nothing but great service. I just leased a 2015 TLX from Rallye and am pleased to say that the sales side of the dealership is just as great. My sales rep was Reza Lavaie and he did a great job. He was nothing but professional. No slimy salesman tactics here. Would definitely recommend Reza and Rallye to friends. Thanks!

Jabir Choudhry helped me with my 2016 ILX. I just dove home with it today and i love it. we got a pretty good deal. Highly recommend Jabir as your dealership if anyone want to get an acura,

First time here. I gave 3 stars for its doing good service on my MDX in Saturday Feb 26, and nice friendly service advisor Mathew.
However, they didn't make the whole service process completely. The mechanical service was done and washed and vacuumed by 1400 that day, and I arrived to pick up my car around 1530. I found they didn't not wash or vacuum my car at all!!!! It is a small issue, I can just go anywhere clean it with couple bucks, but but but please just tell me whatever you done, don't tell me something you never did. It's not the right way to do customer service.
Btw, Acura is promoted as a kinda of luxury brand. The show room was very crowded and not as clean as I expected.

Best part of my experience was getting rid of my RDX to purchase a new Volvo. What a terrible experience between 2 RDX s. Went all the way to corporate to try to fix the issue with the first RDX which was purchased BRAND new with all the maintenance done by their service department. At one point it was so bad they would come to my house to get the car. I had over 30 service visits in six months in which they just repeatedly told me the issue was fixed. One rep told me it s normal for a car to not start on a cold day. Sure after I ve had the car off a few days. I m talking the car would not start 5/7 days a week.
I only owned a second used one because the first one was just outside the lemon law and they did try to help me.
When I moved and was closer to Smithtown Acura, they treated me like a red headed step child because I didn t purchase from their location. Never again.
Now I keep trying to unsubscribe from every email I get and it s impossible to do so.
Very disappointed in Acura.

I have been going to Paragon for about 20 years. Two cars (2000 Accord, 2003 TL) and four SUV's (2005 Pilot, 2007 CRV, 2010 MDX, 2012 MDX) with Paragon, one day, a friend of mine told me about Danny - Long story short: saved a bundle on the 2015 MDX after a 30-second phone call and a 15-minutes sit-down with Danny back in 2014! (not to mention why I will never go back to Paragon - sorry Sam!) just picked up another fully loaded MDX with Technology package yesterday. The online quote was $940 monthly, $0 down, sign and drive. Needless to say - my boy Danny gave me an incredible deal on it!! I would highly recommend anyone and everyone to call him up and see for yourselves how great Danny is!!

I recently leased a new TSX and I could not have been any happier with the service and attention I received. I live in the south shore, yet I still went to Rallye Acura because I had heard so many great things. Each and every one of the employees who helped me out went above and beyond the level of care I was anticipating, which is why I am giving it five stars. The staff was welcoming, friendly, filled with exuberance, and made me feel as though I was a true member of the Rallye family. I highly recommend going to Rallye Acura to look into leasing or financing your next vehicle.

This delearship really go out of the way to make you feel like a VIP the service was great and I was very impressed

Great service! Ask for Reza. He made the transaction painless. He was polite and professional without the stereotypical car dealer breathing down your neck. When we were unsure of the color of the car to select, he had one brought in for us to look at the next day. Well the next day my son had a stomach virus, so Reza brought the car to our house to approve. Service A+, Reza A++.

I went in for an oil change and Ms. Santiago was helping me. She s very friendly and helpful. The waiting room has changed everything looks so much better. Then I was notified that I needed to change my air filters. That was done and I left a happy customer. Thank you Rallye Acura.

From the first connection with this dealership....it was easy, friendly, accommodating and absolutely no pressure!! A fantastic experience, sales people listened and did not preached. The Technology expert was fantastic he took his time and explained everything sometimes twice. This made our car purchase experience fun and not stressful at all!!!

I leased a 2015 Acura TLX from this dealership a month ago. My salesman, Stephen Abbondandolo, was a pleasure to deal with. He answered all of my questions, provided us with a lengthy test drive, and let me arrange for vehicle pickup by long distance telephone when I was on the West Coast. I could not have asked for a more positive dealer/salesperson experience. He has contacted me several times since I took delivery to make sure that I had no unanswered questions and that I was happy with my car.

I have developed and affinity for Acura since 2004 when I bought my first MDX which is still in my possession today. in July of 2015 I also leased a 2016 MDX. I have had an unexpected incidence with my vehicle where it was tampered with. I since reported the incident to General Manager, Mr. Joseph Matajy, who assured me that he would take care of the issue. On Wednesday, May 25, 2016, I dropped off the vehicle as instructed by the General manager Mr. Matajy, who assure me that a high tech security system will be installed in my vehicle. Mr. Joseph Matajy, have proven to be a man of substance, who clearly embodies the epitome of true leaddership. Service at Rally Acura has always been one that is unimpeachable, and it is without question or hesitation that I highly recommend doing business with this dealership. I am pleased to say the staff of Mr Matajay were courteous, polite, respectful and it is with great pleasure that I will continue to do business with Rally Acura. Keep the Excellence for a better tomorrow with Rally Acura.

Sincerely,
Althea Andrade

Ok, so we all know how stressful it can be to buy a new car - too many options - too many colors - too many models. If you've already made up your mind and decide to get an Acura, I suggest you go to Rallye. Compared to my previous car buying experience, this was a walk in the park on a sunny day. I really can't say enough good things about Matt Mishanie. It personally took me a while to decide on the RDX, it took me 2 seconds to decide to go to Rallye. I am avid reader of online reviews and just recently found this site and true to other reviewers - you will be treated very well at Rallye. They will work with you to get you the car you want. What more can a person ask for!! I now drive my dream car!!

Had a very pleasant buying experience with Rallye Acura. Matthew Mishanie & Brandon were excellent sales people. They are willing to work with you and get you the right price. Was able to walk out with an certified MDX in record time.

Very Nice Showroom Stunning how well you are treated when, spending money...

This is my 3rd Rallye vehicle and my second from Rallye Acura, every time I have purchased a vehicle here I have gotten first class service. This time around Danny Park did an amazing job getting me a great deal with no pressure at all. It was by far the easiest vehicle purchasing experience I've had. He is highly recommended as is the dealer!

I dont have enough words to express my gratitude towards Will. From the moment i walked through the doors to when i drove out the parking lot in my new 2019 RDX Tech (yay!!), Wills professionalism and customer service was exemplary. I live in Huntington and could have gone to the Acura near me; However, after meeting Will, i knew Rallye is where i wanted to get my next Vehicle. Besides being so down to earth, he made what would have been a nervewrecking experience so seamless and comfortable. He is very knowlegable about the Acura brand, not to mention he gave me some advice about personal things. He even remembered the tea i liked. :-). He allowed me to take make my time in making my decision, and even when i was a little unsure, he gave me the pros and cons of making a decision so big. Its because of that, that i chose to go forward with getting my dream car. He is now my friend and i would recommend him 10 times over.! Go Will!.

Went to this dealer twice and I knew what I wanted both times. First time the one model I wanted wasn t available but for some reason they kept pushing me to the old models & the pre cert models. Second time around i was shown a base model of the car, again not what I wanted to see considering it was a new model that just came out. I wasn t offered any other kind of assistance. I won t be coming back as I felt I was profiled. Good thing is I went to another Acura dealer and got an even better car than the one I was originally looking at and wasn t feeling like I was profiled at any time.

I ve been to a lot of dealerships and I must say that this visit topped all of them, Chad the service advisor there took care of my vehicle and made sure I was out with the proper information. I ve bought my car here and brought it here for its maintenance, havent been disappointed since.

Rallye Acura has the best customer service of all the dealerships I have purchased an automobile from. The facility is beautiful and everyone is personable. I highly recommend Rallye Acura!

Reza is the best salesmen I have ever purchased a vehicle from. He took my problems and made them his own. He has gone over and beyond my best expectations on how I would dream a car purchase would go. He was fast and my family and I and did not spend more then a hr before driving off in our new Acura thank you

I just leased my 2nd car from Rallye. I'm an Acura girl all the way, Reza was an amazing car salesman. I'm very happy with the customer service I received and very happy with my MDX thus far.

Great dealership that goes the extra mile to make their customers happy. Will was great to deal with. Thanks again Rallye Acura

I am giving 6 STARS because Rallye Acura is tremendous and I am a very happy Acura MDX Owner!!! I dealt with 2 tremendous Rallye employees General Sales Manager Joe A. Mataji and Finance Manager Joe Filardo and because of them I will be an Rallye Acura customer for life! I am 48 years old and bought a few new cars in my days, and NEVER have I received the customer service of this wonderful Rallye Acura Dealership!

Generally speaking they will rip you off as much as possible, whenever possible. May be it is inherent to all dealerships.

Steven Rogerson worked with us to get the most value for our trade in. Their prices are competitive on the new car and the trade in and service is second to none. Steven was very responsive to our emails and phone calls, answering all my questions. I really like to get into the numbers such as the money factor, residual and cap cost and he gave me paperwork with al the details so I wouldn't have to guess. Some dealers make you go through hoops to get those details. i use rallye for service as well and they've been great. Highly recommend getting a new car through Steven.

Purchashed a Certified Pre-owned TSX on 8/23. This is my second purchase from this dealership and i couldnt be more happy. Julio Herrera was my sales rep and did a great job. I live in Yonkers NY and travel to Roslyn whenever i need service. Its worth the trip. I live 15 minutes from an Acura dealership and travel 40 minutes just to go to Rallye.

Great new wing of the dealership makes it easy to check in. Especially in the rain.
No wait to see the service associate Chad. He is very helpful and a nice guy. Norman Ryder checked in to oversee the process which is reassuring. Enza made sure all my needs were met. all Three of them are friendly and accommodating. A great experience. I will recommend Rallye Acura to my friends and family.

Amazing experience. Everyone was very polite and helpful at the dealership. Jay, Brandon and Chris all helped make the car buying process easy.

I've been dealing with RallyE Acura since 2004 and I've always been pleased with the level of service provided. Whether I was purchasing a vehicle or getting them serviced, I've always been taken care of with courtesy and professionalism. They always provide a loaner car if you can't wait around but the customer lounge a great place to hang out if you're not in a rush.

I just bought a 2021 Acura TLX Aspec thanks to the help of Julio Herrera. Rallye Acura where everyone in New York should go if they want an Acura. Trust and believe that I went to multiple Acura dealerships in search of the car that I wanted. This was the only place where I was treated like a professional. Thank you Julio for your patients and honesty. If you are interested in an Acura, then I definitely recommend that you go there and ask for Julio.

I needed to get a new timing belt, oil change and get the Bluetooth replaced. I have been getting my car serviced there for a few years now. Chad was very helpful and pleasant to work with. I was able to get a loaner with ease. I would definitely recommend this Acura dealer.

Don t even know where to start, the manager Joe at this dealership is a true gentleman. He went above and beyond to find a car that would fit into my price range and make sure I m happy at the same time. I ended up with such an amazing MDX at such an unbelievable deal. Truly felt like I was being treated as family and I would highly highly recommend this dealership to any of my family members or friends. They have earned a customer for a long time here. Thank you all for everything, truly appreciate it.

At Rallye Acura the service writers are very knowledgeable and very helpful awesome group.

Extremely disappointing and horrific experience while shopping for a new car. We dealt with an Asian man named Tony Yao who desperately was looking to make a sale, perhaps, meet his monthly quota. We negotiated a deal and needed some time to shop around because we felt that he was not being truthful nor transparent. We reached out to him several times to get clarification via text and he confirmed that the car was still available and we informed him that we would come sign. While test driving the vehicle, apparently, the same car was sold to someone else. Needless to say, he came back and told us that the car was no longer available and he could sell us another car that was $90 more a month. Rallye Acura has lost my business and many others. I will tell as many people as humanly possible to avoid this dealership at all cost. All of my friends and family will be referred to BayShore Acura where they have won my business as well as many others. If your looking for an ACURA go straight to BayShore!

The cleaning of the car was terrible, when I asked then to try again, they said it would ruin the paint... I then used my finger and wiped the dirty off.... not much more to say

great car buying experience

It was a very pleasant experience working with these gentlemen from Rallye, particularly Jabir from sales and Joel from finance, both were extremely helpful and knowledgeable and went out of their ways to make sure that I'm comfortable with the payment of the car I'm getting, which I am truly enjoying now by the way. There were no hidden surprises and would definitely recommend them.

Yovanny was our salesman. He was professional, helpful and honest. The Rallye Acura staff was nice too. We are happy with our purchase!

Our experience at RALLYE ACURA, where we purchased a certified pre-owned RLX, was amazing.

We received undivided service, attention and dedication from our Sales Advisor, Brandon Sohn. Brandon guided us through the purchase process, responded to all our questions and appeased any concerns. He was accommodating, professional and patient. Brandon acted with integrity, conscience and client service. Branded exceeded all thresholds of our expectation. Bravo!

Joe Mitajy, the Sales Manager, was obliging, courteous and attentive. He was honest and straight forward in his negotiation and work ethic and facilitated the purchase.

Joe Filardo, the Business Manager, was swift in overseeing the requisite paperwork. The process was seamless.

Niko Tserpelis, the Delivery Coordinator, was patient and passionate when reviewing the vehicle s features and operation. He took the time and care to provide detailed explanations of the feature functions and their relevance to the vehicle s performance.

We recommend the dealership. Our compliments to the A team at Rallye ACURA! Thank you.

I recently took my Acura MDX in for servicing to Ralleye Acura. Chad Tammaro was my Service Advisor and he took as much time as I wanted to discuss my service requirements and presented options in an objective and highly professional manner. So often, everyone is in a rush and my experience here was just the opposite. Since I had bought a pre-owned certified car, he provided me with the complete details of the most recent servicing before my purchase. The service was performed in a timely fashion while I waited and in addition, my car was washed!

Worst dealership on Long Island. My husband and I bought a vehicle here- Paid over $695 for a defective auto start product. Was told they would not replace it because it was "used"(we had been trying to troubleshoot the issue for a month). The dealership never returned calls or stated they were working on getting it replaced. The General manager needs to be retrained- horrible customer service. Wish I could give them negative stars, 1 is too many!.

Friendly Place that really can take care of the car.
If you go to their website, they have deals too

The internet sales department is really rude and does not know how to follow through on a phone call back to a potential new customer. WOW.. guess they really don't need to sell any cars..

would like to thank your company personnel at the sales department for their excellent support. Your customer care executive, Danny took care of Me

I was very thankful that danny explained needs best. He is a true professional. Please accept my gratitude towards his and your customer care staff for their speedy and efficient services. I was able to complete the transaction within seconds thanks to their attentive and alert presence. I would especially like to commend Danny for his professionalism and superlative skills.

Great customer service! The best vehicles and dealership in the state.

I just returned home from leasing my second TL from Rallye. The entire experience was about an hour!! My salesperson, Jerri Billman worked to get me the best number and some extras!! I was in the finance manager's office for 10 minutes and he never once put any pressure on me. Absolutely the best car buying experience in my life! Oh, and the product is fantastic - one of the few cars where the base includes what most other cars consider extras. Go to Rallye!!!

ASK FOR REZA... I purchased an Acura MDX 2017 from Rallye Acura and I wouldn't go anywhere else although I live very close to Paragon Acura and visited them a few times. Reza made a customer out of me just visiting. At Rallye my sales person was not pushy and made sure I am getting what I need and not what is the most expensive or options that I wouldn't be using. The showroom is stocked with all models and options. So let's say you are looking at the technology package and you want to sit or even test drive a higher or lower package it is available at the showroom and you are not told to choose from a catalog or website. What sets this dealership from others is you feel welcomed and not treated like another dollar sign. Reza took the time and made me feel at ease and followed up before and after the purchase.
At the end I am supper happy with my Acura in big part because of Reza (sales person) and Armin (Manager) I'll be sending my friend and family here.

A/C was cutting in & out. Brought to Rallye for repair. First time they thought they fixed it but it wasn't what they thought so I brought it back again & it was then determined to be something else. Part was ordered & repaired in no time. I received ongoing updates with the status of the repair. Very pleased with the whole experience & I highly recommend them.

Chad Tammaro is professional & knowledgeable, polite and a pleasure to work with.
He listens to his customers needs and follows through with concern and professionalism.

By far the worst first impression and experience at a "luxury" dealership!! The minute we walked in... NO ONE greeted us. We were car shopping that day, walked in like two regular casual dressed customers. We loved the MDX ... But the ONLY person that treated us as respected customers was the Newly Salesman, Victor. The taller, balding, Sales Manger ... Joseph Matajy ... walks over scolding the non fluent English speaking Asian rep and degrades him "how many times do I have to tell you? You cannot take ups! do they even speak English or are you translating.?" ... 1) it's UNPROFESSIONAL to scold your newly associate... And especially in front of a customer. 2) yes, we speak English... That was extremely prejudice and disrespectful. 3) terrible way to ever conduct business!!! Just from a first impression, we will never purchase NOR recommend this disgusting place to any family or friend! Colleagues and customers should always be treated respectfully, after all, they are the ones helping you reach your bonus for the end of the month.

Definitely going to start coming to this dealership for service from now on. Amazing service and everyone was really friendly, very satisfied.

Very Pleasant staff, no high pressure tactics, very efficient and timely transaction, delivered what they promised

Mostly, no pressure & true concern for helping me to discover & arrive at my needs (not theirs). Second, fair trade-in valuation. Third, competitive Internet pricing. Finally, no surprises. Bottom-line: I bought exactly what I wanted with no regrets.

I never leased a car before and was not sure if financing would be a better option. I remember before paying a visit to James Arismendy, I read about how buying or leasing a car was full of tricks and gimmicks that could make you feel as if More

They have a valet service to drop the car which is nice, but the service was a bit disappointing. If you need to get anything fixed be prepared to wait awhile as this place is usually busy.

Simply the easiest car purchase experience I've had. Came in to do lease for an MDX and worked with Danny remotely to get through all the paperwork. Went in 2 days later after dropping off the previous car at a different dealer and the MDX was waiting for me. I've been in for one service appointment so far and they have been very accommodating.