My wife and I welcomed our first child here. It was incredible! The staff was fantastic and went above and beyond to make our experience comfortable and incredible.
Horrible service, this hospital let my daughter die. On January 20th 2020 Melyssa Duarte came to the emergency floor just to die because the nurses that were in charge that day didn't do much to bring her back to life. Very sad!! And then after they knew my daughter was already dead and she was brea...
They deserve credit for helping us with our bad car accident. Many fine medical professionals here in the ER and a few that were ok but none were bad, just some were exceptional and some were good.
I went here with my mom not that long ago and all the nurses were very kind and helpful! The people at the front desk are very nice and give a welcoming presence! I've been here around 4 times for my mom and every time we've been here we're treated with respect and kindness!
My cousin was brought in to the ER after a very large fall. They felt she was after something. She had fallen and struck her back and her head. The ER just said she was fine and sent her home. She passed out and was taken to a different ER. I don't know how they can still function as a hospital.
This is the worst hospital you can go. If you are not taken by a ambulance, never go the Pomona valley hospital for any reasons! Employees have rages, so don't even work there if you have a choice!
I had to spend time in ER and ICU. The nurses are cool. They had to deal with all sorts of patient issues in ER but remained calm and friendly. The care and professionalism in the ICU reminded me of a five star hotel. In ER and ICU I felt safe. I'm very grateful for the people who put themselve...
This hospital has the best staff, knowledgeable, and kind! Thank you for taking the time to explain everything thoroughly Mrs. Amber!
Worst hospital ever my baby had a seizure and 3 hours later still waiting, mind you we came by ambulance
4/26/2016 My son was in a car accident this morning at 7am. He went directly to Pomona hospital to get check as of right now its he hasn't got seen. He has a whole in his knee, he passed out during the accident....HE STILL WAITING TO BE SEEN.......NO GOOD. THEY KEEP TELLING HIM 4 PEOPLE ARE AHEAD, ...
First nursing staff are wonderful.second and why 1 star sergon botched insions closer with staples..and has not done anything to repair situation. See pics. Waiting to see plan of action to repair.
Best hospital. I walked in with my daughter she was having an asthma attack. They took her in right away. Gave her an injection of steroids breathing Tx. Was not released until her airway was better. Nurses and Drs are great. They love what they do.
You have to ask them(ER) to contact your Primary Dr. So they can fax over the summary report, as courtesy. To your Dr. (Inless they changed the rules)
Great hospital operated by people who care about why you are there. Easy to locate however parking at select times during the day can be difficult.
I m currently waiting, and been waiting for so long for a stupid X-ray. How long does it take for an X-ray to print? 15-30mins? Honestly If I had a serious injury I would probably die in the lobby before I even get a room.
I go in there because I am having trouble breathing and I am having panic attacks. The waiting area is very cramped and the people working there basically whisper peoples names when it's their turn to get looked at. The bathrooms are single person only. After going into the back three times and bein...
I would recommend this hospital to anyone it's in Pomona but it sure is Better than San Antonio hospital I must say. Just cause SAH is in a good area doesn't mean its good I and other family have had bad experiences there :(. Here in Pomona I will always come too they are professionals treat you lik...
This place is horrendous, 100% horrible. My sister went to the ER for intense gastritis abdominal pain and first off the person checking the vitals wouldn t let me in with her, but after a couple of minutes of arguing the lady in the front finally come out to explain that I could. They took 30 minu...
staff is great once you train them on how to do their job
His hospital has been doing great hints for a long time. Glad our clients can access such a great facility. Recommended.
Terrible, terrible person on phone, when I try to make an appointment. Rude, impolite.
Great hospital but the lady security guard was very very rude she work in the front desk in the main entrance!
This place is ridiculous when it comes to their pregnant patients! They make you wait for hours in their waiting room while you sit on uncomfortable chairs until they figure out whether it s a real emergency or not. And they don t even check on the baby to make sure baby is ok. Do not come here if y...
I had knee surgery in September & everyone from admitting to discharge were warm & caring. They kept my daughter informed. It was very clean. They were extremely busy but they made sure that I was attended to. All the nurses in out patient surgery were very nice & helpful.
TERRIBLE! My husband and daughter when in with me for my 20 week ultrasound. It was supposed to be a happy time and we were treated terrible. We waited 45 minutes, with a full bladder, to be greeted by a tech that told my husband he could wait in the waiting room until she was done and then she'd in...
They take for ever nurses so rude bad experience ;/
Nurses make rude comments, work slow, i only got 2 good ones out of 7. And they have a lot of people practicing so the experience isn t pleasing.
Do not go to this place if you have any other choices. It is the worst hospital I have ever been. The most terrifying thing is that this facility is horrible in so many ways, more than you can ever imagine.
VERY BAD DO NOT GO HERE!
I arrived at the hospital at 9:00 Pm because my finger ripped and it was broken but, I left at 6:00 AM! I was crying for help because my finger was hurting a lot but the nurses just ignored me and just left and I am just a teenager! NEVER GO HERE! I give this hospital NO S...
U should only go to this Hospital if your already dead, cause u'll be lucky u come out alive!!!!!!!!!!!!!!!!!!!!!! This Hospital doesn't get any stars from me.
As a diabetic with ketoacidosis, it took me FIVE HOURS to receive any insulin. The nurses barely treated me, spent most of their time flirting with the EMS guy, and proceeded to take ten hours to get me lab results that could release me. Horrible servie. Do not recommend
Emergency room is terrible, they do not treat the patient nicely
I was referred here by my OB for perinatal visits for ultrasound monitoring of my growing baby. They don't accept children so I have to arrange for baby sitting and my husband takes time off work to come with me for support... this is the second time Iv had to walk out and leave due to waiting over ...
Excellent care. All Doctors and Nurses in Emergency worked as a team for my Mother. Quality and compassion at all times.
I am not only rating the hospital I am rating the best staff member nurse I have ever encountered in the the maternity ward her name is norma ydean she was super attentive to my health and my child's needs hospital she was sweet and gentle and genuinely concern I want to thank her for a great experi...
As s family, we have been to multiple hospitals not only LA county but in other states and abroad, this is by far THE WORST PLACE I have ever seen. We had an emergency when our son fell and got a bump on his head so Pomona Valley was the closest and it was an in-network hospital. We went to the ener...
Encountered attentive, friendly and competent staff in both the emergency room and main hospital. Good facility maintenance. Best food court of 3 hospitals visited in the area. Emergency room gets overloaded but that is a problem seen at other hospitals as well.
dont go to this hospital , this hospital is the worse of the worse, the staff and security are the worse, the security beat my husband and threaten to put hands on me and my daughter and to top it off they broke my husbands cell and lost his property.
Great nursing staff and privacy of single rooms. Discharge paperwork won't be ready for several days for insurance purposes. Lesson learned.
My niece was admitted as a trauma patient after a severe car accident. She had a broken femur, ankle, and orbital bone. They were under medicating her (according to a second evaluation by her new dr. s at her current physical rehab center) so her pain was through the roof. The staff had her up and w...
I had been taken my mom to this estuped hospital for many months trying to find her medical problems which they couldn't find . now she is at St. Marys medical center, they found out my poor mom had cancer that she had from long time ago.so I won't take a change again because they really don't care ...
I am here right now and have been waiting for my daughter to get her breathing treatment. We were moved from one place to the other and waited for an hour. I came across a nurse and asked her how long do we have to wait, she said she will call it in. That was 5 minutes ago, now how long do we hav...
Great hospital!!!! I recommend this hospital over any othet in the Inland Empire!!!! Great nurses and Doctors. Well trained and VERY kind.
I've only had one visit so far in the maternity/perinatal center, but that one visit was enough for me to change all my prenatal information from Magan to Pomona Valley. Contrary to other reviews, the staff was friendly and had great customer service. They answered all of our questions and explained...
Between not giving my wife pain medication after giving birth to our daughter, making my 4 yo son wait 6 hours when he throwing up constantly or not taking my insurance info and sending me bills for close to $10,000. This place is horrible, avoid if possible.
NO STARS! My older brother broke his finger and he was bleeding a LOT but u know what the doctor says? WAIT HERE! I THOUGHT THAT HE WAS SAYING WAIT A SECOND BUT HE LETS MY BROTHER BLEED FOR 10 HOURS! THAT IS BULLCRAP ! AVOID THIS HOSPITAL
Came here for an echo ultrasound for my baby. I was pleasantly surprised! I thought the place was excellent. Short wait time, clean office, nice people, new machinery. It was a great experience.
I have never had a particularly comfortable experience at an ER but Pomona Medical Valley sets new standards for one of the worst centers you can go too. Sure ER rooms are stressful and most stuff need to be a bit tough in order to get thru those hard days. But the problem is not the level of non-in...
This hospital Saved my son and wifes lifes when she went into emergency c-section thank you for an eternity!
I heard great experiences and reviews about this hospital. I delivered my first child here. Since I was so skeptical of we re to go and have a smooth transition from my previous move. My doctors were great! They addressed all my questions and concerns and help ease my worries. I was very disappointe...
This place is sad.. They literly had us in ER for 7 hours. Knowing the history of the issues, they just kept taking people with less severe issues. Could have died in the waiting room and no one in that place would have noticed. If you can help it make sure to go to another hospital. They dont even ...
This place after being my family's #1 hospital has now become a nightmare...when you call the hospital they redirect your call 1M times and when you get to the person you need to speak to they hang up the phone or "they aren't available"
Family member went in for a bad migraine and all they did w...
My first experience here was not bad at all. I went in for nausea and fatigue due to morning sickness from pregnancy they called me in within twenty minutes or so and seen a doctor within 10 minutes after that they ordered blood work and what not. They were going to give me my iv to hydrate me in s...
The hospital is very helpful. Long lines at the emergency room. There is a long way to serve you. The line go out to the door. They need more parking place to park. Great location at the hospital.
Hospital fantastic, Physical Therapist and therapy is great! Doctors are unbelievable nurses and staff very nice.
Nice hospital for the area. But do not work here unless you like to be micro managed to the reamed so that you don't know how to react to situations. Upper management think they are all that and put every body else at their feet.
I don't ever leave reviews but I feel I need to. I went to er just last night with extreme dehydration due to pregnancy and vomiting. I waited 2 hours in waiting room, they took blood, urine and did a chest x ray( why I have no idea) they gave me zofran which is extremely harmful to pregnant women a...
My wife was taken to PVH after some radiation treatment at another hoapital. The doctors and the ER staff were AWESOME! The surgeon saved my wife's life that night. We were on the ICU for 7 days and the nursing staff was great. My wife was eventually moved from the ICU and into a regular room on the...
It's a bit hood but everytime I had to go to the ER when I'm on that side of town bike injury or just something out the norm they been good service wise not bad could be better tho it's not UCLA But good in my view.. They stitched my up and fixed me up great that day
My mom was recently discharged and had nothing but good things to say about the staff here. She had a surgery but had some complications which prolonged her stay. She said her nurses were attentive and super friendly. The doctors were super attentive and always monitoring my mom as well as calling m...
We been here at the ER since 12p.m and they take for ever...the doctor that check my aunt he was super rude...and the people in the front desk in the ER are rude too...will not come here againg...poor help here...
I had my baby here about a month ago. At first they were a little rude (I was guessing because they thought i was a hypochondriac when i told them i was monitoring my own bp)but i stayed calm and never raised my voice at them and after they realized i wasnt crazy they were nice. I had complications ...
My mom went to the ER here and was treated rude for not being able to walk and using her own wheelchair by one of the main drs also this dr had rude comments saying she had no emergency when she couldn't even breathe! he wanted my mom out of the er bed. This place is a joke! and needs to learn how t...
Extremely Disorganized and didn t even have wheelchairs to move us from the hall to a room after our car accident. My son had a neck brace on and he was forced to walk carrying his stuff. I was in a lot of pain because of my back and I had to stand the entire time while waiting for someone to see us...
I was admitted to the ER last Monday, due to ruptured cysts on my ovaries-- SO PAINFUL! I had been told this ER has a 'bad reputation', but my husband used to work there and assured me it was a good ER. I got there, tons of people, waited forever -- but I will not even complain about that because th...
Just had my baby here and I have to say that the nurses that I had were so amazing especially Katie, Kristine, Caitlyn and the other nurses that worked in labor and delivery and post delivery. I couldn't have asked for a better experience they were all so great especially Katie she was amazing.
Love this place..staffs are very friendly..had my baby two month ago..thanks
Was in a bad motorcycle crash last weekend lower body crushed my steering wheel also drivers side vehicle flew into air and flopped twice on floor i couldnt walk at all my hips where in such great pain as well as my back got rushed to this hospital in the beginning they were helpful but once i was s...
PVHMC has many clinical services. Physicians are present in house 24/7. Intensivists. Trauma surgeons . NICU physicans . Hospitalists. A Rating
This has to be the most uneducated hospital staff I've ever seen or everyone on earth is walking around with UTI .nov.2018 I go in for severe back pain due to job injury..for my back injury they gave me chest xrays, ekg heart monitor, blood work ,urin sample..my finale diagnosis after 5 hours in e.r...
I went to L&D the Doctor, Nurse and supervisior there were extremely rude...they told me i can sit in the corner and have my baby on my own...I will never recommend this hospital to anybody...How can anybody tell a paitent that who is in labor...
I'm bleeding from my prostate as we speak. I have been trying to schedule an appoint that my doctor has approved since Monday. They said no until i tell my doctor which type of ultrasound. The day before that they said I could walk in but that"s not true had to go back home and make an appointment....
This place is absolutely horrible. I went there yesterday, due to hypertension and heart palpitations. The nurse at the window was very arrogant. I waited 2hrs with breathing problems before being taken back to be evaluated. BP was extremely high and the proceed to take blood and put me back in the ...
The staff was very nice and professional. But if you break your arm in an accident and think you can go to the emergency room and get help....nope, they won't be able to help you with it, but can give you pain killers....they will not cast your arm! Don't waste your time.
This hospital is horrible! Unprofessional, rude nurses and staff! WHY ARE YOU IN PATIENT CARE IF YOU DON'T GIVE A CRAP ABOUT YOUR PATIENTS? My wife passed out at the hospital and I was told to put her back in her wheel chair by myself with no assistance! She was in and out of consciousness and still...
Had our baby girl here. Hands down, the best maternity ward we have ever seen! It was beautiful and well kept. Though what really stood above even the accommodations, were the amazing nurses Susan, Katherine and Dr. Queller.
A pleasant experience all around!
Overall, we had a really bad experience delivering our baby. They pressured my wife constantly about doing a c-section before she was even fully checked in. They are big fans of hospital intervention. Nonetheless, they got what they wanted by admitting her, far too early, and using drugs to speed up...
My daughter gave birth to her 2nd child here at Pomona Valley hospital. It was a great experience. Nurse Laura A. In the N.I.C. really stood out answer all my question. Sometimes twice.... Lol thank you for everything. Sorry didnt know how to spell your last name. She even went and help my Granddaug...
My nurses were amazing and my doctor Tahira Akram was also amazing. I was guided very well along the way as a first time mom, and I came in very educated and prepared for labor but the induction process can really be daunting for a first time mom. I was able to delivery naturally and had minimal tea...
Run away from here! Worst hospital experience.. my precious moments where ruined. Pregnant with my first son...
Continued...
Very rude and mean staff at the ER was someone called Sharon in specific don t want to answer my questions and don t want to work even
Great people and service. I like the way they operate. I had my son go to their to ER and my father in law on different days and occasions.
Most confusing configuration ever!!! There is really no stairs and to top it off they only have one operating elevator in Sec E. The staff is really unprofessional, like someone making out in the hallway and rude customer service.
DO NOT COME HERE. This place sucks, no A.C. in the ICU waiting room. The staff here needs to go back to school for more training . Very unprofessional here, don't know what there doing.
The Worst High Risk Clinic Ever!!! 2 losses on their WATCH.