As a builder and as a homeowner myself, I have done business with Premier Air Conditioning and Heating for over 15 years. The entire staff is wonderful and I can not imagine Rosie yelling at anyone. They provided HVAC for hundreds of homes for me and without a doubt, this is my "go to" company.
As an former employee of premier AC, I know this company well. I know them to be a very honest and talented group of industry professionals. In my 16 year career in the HVAC industry I have had the privilege of working for several good contractors, and I can tell you first hand that premier has more...
Just another AC company. Had them out for a quote - sent it late, with only a (high) price and no explanation as to the details of what model AC unit they wanted to sell me or anything about it. There's better out there - there has to be.
This company was our go-to HVAC contractors while I worked for a high end residential builder in Houston. Very knowledgeable and always helpful, they were always an integral part of our projects.
Premier installed my a/c unit many years ago, and it has worked flawlessly. I had my first problem today. Called Premier they had a service tech out the same day. The service tech called in route and arrived on time. Willis was very professional and did a great job! Willis had my unit running in n...
Called up Premier to have them do an annual checkup and look into a potential issue with the unit. Willis was my technician and was an extremely knowledgeable and personable guy. He guessed my unit had a busted coil almost immediately after hooking his device up to the condenser, showed me how to id...
I had premier AC install 3 systems for my new home. I got Lennox equipment who provides a 10 year warranty on all equipment if the installing company registers the equipment with Lennox. Premier AC did not register my equipment so now I don t have a warranty on my Lennox equipment that is prone to b...
Brandon and his team did a great job on my install. It was a big job, and they worked tirelessly for two days to get it done. I am thankful to have had them work on my team!
Premier has been a real pleasure to work with able to handle any and all my hvac needs promptly and accurately what a great company
Excellent customer service. Friendly and quick response
Called Premier for help on a Friday. The technician came out and serviced the AC, but part of the problem involved clogged plumbing of the overflow drain, so we had to then call a plumbing company. We called One Call Plumbing and AC which can handle both AV and plumbing issues and they were more rea...
I've used Premier AC a couple of times for repairs and never had any issues. Unfortunately, we an absolutely terrible experience with the company for our most recent repair.
Long story short, after 4 trips to our house over a 1.5+ week time period, we finally have a working AC. The repair totaled...
We had Premier install the A/C system in our new home which has an industrial look like a NY loft. They installed exposed spiral wound metal duct which looks good. However they used cheap metal duct that makes load popping noises when the heat comes on in the winter. In summer we sometimes get conde...
I wish that there was a way to rate the technician separately from the company/staff but alas there is not.
The technician would have a 5 star rating easily. Adam was great and explained everything that he did [in his 15 minute window that he was here].
The office staff on the other hand lied ...
I continue to have an excellent experience with this company. The office is well- organized and service is always prompt. The crew sent to my home is always professional, capable, thorough and easy to deal with.
Extra points for wearing a mask and asking politely that I do so.
Premier original...
It has taken multiple visits to fix my problem. Contractors twice did not show up.
Super experience. I just had Brandon come out and install two new ecobee4 smart thermostats. He was a genius handling all the wiring and then was super smart on the thermostat program install. Bill came out to 68 dollars. I thought that was extremely fair as he was in my house for just short of an h...
This company installed our new unit after we rebuilt due to a fire! We chose to use the foam insulation in our new home which required special equipment along with our regular unit. The unit itself is only a 2 1/2 ton for a 2000 sf house. My late husband was our contractor so he had no idea of any...
Worst driving I've ever seen guy literally ran me off the road I honk an he seen me he still kept merging in my lane an didn't even turn was no reason for it listed plate # MBY 1612 ...Hope y'all do something about it scared the hell out my kids .... just doesn't make any sense was no reason for it....
The technicians at Premier are knowledgeable, courteous and professional.
They just replaced my system, gave me a fair price and treated me like family.